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24V 40VA Thermostat and Doorbell Transformer, Power Supply Compatible with Nest, Ecobee, Sensi and Honeywell Thermostat, Nest Hello Doorbell and All Versions of Ring Doorbell (Style 1)?
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I think this is good advice. I don't know all of the variables at this point, but, I'm in Florida with my Logitech shaded, but on the south side of the building. It's been near 100 degrees already and I have had exactly zero downtime or issues with mine.
I bought this BEFORE I installed it on recommendations from other people at the time
> I have a older home
Maybe you have some other problems with your old home. Also, 2 transformers do not come anywhere close to $623. Maybe you should get your money back or hire someone more qualified. I think you're getting ripped off.
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*Cough*: https://www.amazon.com/dp/B07L9X9V57
I think the information you have is the unit died. The assumption is is heat related. I can say my assumption that it's transformer related is a similar guess. I will tell you I had significantly fewer issues when I moved to a 24V 40VA Transformer. Better WIFI signal as well.
Yeah no problem. It’s this transformer here. According to the app the other person mentioned, I’m getting sufficient power to both doorbells. They’re both showing -66 db signal so that’s a reliable WiFi signal, it could be much worse. I don’t have any problems with them other than the front doorbell likes to go offline late in the day for a little while…10 minutes max but it’s usually just a minute or two. It’s usually over 85 degrees outside when that happens and the front faces West so I’m guessing the hot sun beating on it pushes over the max ambient operating temp. The back faces east so it gets all its sun in the morning before it gets too hot and never goes offline.
Hope that helps!
Not sure if you installed your doorbells yet but now that I'm home I went up and looked at my transformer. It's 16V/AC, 15VA, and it's handling my doorbells just fine but in the interest of upgrading I bought this from Amazon and might install it soon.
The transformer in my 1967 house was in the basement, not in the chime box. I replaced it with one of these and am running 2 doorbells off it without issue.
24V 40VA Thermostat and Doorbell Transformer, Power Supply Compatible with Nest, Ecobee, Sensi and Honeywell Thermostat, Nest Hello Doorbell and All Versions of Ring Doorbell (Style 1) https://www.amazon.com/dp/B07L9X9V57/ref=cm_sw_r_apan_glt_fabc_1291285PHJ3BMF7MEKRE?_encoding=UTF8&psc=1
Yeah, going to take another stab at that. I could not get the transformer I purchased to line up with the knockouts with my junction box in almost any orientation. I'm guessing I have some older boxes that perhaps aren't "standard" size (if there even is such a thing).
A cheap multimeter should be able to do the trick, but yeah they should be properly terminated. The multimeter and a friend might be able to figure out why the old doorbell didn't work and maybe get it going again.
Assuming the OP finds the lines don't charge the battery (hopefully they do), then he/she could try to locate the small transformer and disconnect and terminate the lines running to it (turning off the power first), or maybe just disconnect the common line if proper termination would be difficult. The transformer is most likely located in the garage or coat closet. It will look something like this.
Thanks! Here is the 25V 40VA transformer I’m using: https://www.amazon.com/dp/B07L9X9V57. Do you consider that a good one?
The Ring Pro and a mechanical door chime are my only connected devices.
The distance from the transformer to the Ring Pro is about 30 feet. Not sure where the door chime is in the path.
They can be located as far away from the chime as they bother to run wire to. You often find them in hall closets or basments and look like this, some will have 3 sxrew terminals rather than 2 but that just ended them to run at 12 v as well.
I didn't understand the wiring scheme that you described, may be sketch it out.
If you are able to check the voltage & amp in wires for existing rings using a multimeter, then you can still do two rings using same transformer.
You mentioned that you don't know the location of the transformer. Suggested locations to check for transformer- near the fuse/junction box, near heating system area, in attic
I used this transformer, because my existing transformer didn't have enough power rating - https://www.amazon.com/gp/product/B07L9X9V57/ref=ppx\_yo\_dt\_b\_search\_asin\_title?ie=UTF8&psc=1
I have this one and haven't had any issues with my Logitech for what it's worth
It did for me. I had it since December when it came out. Lived with constant disconnections and was ready to give up and decided to swap out the transformer with this:
It kept on having disconnection issues for a couple days more and then magically, it stopped.
I'm also in Florida and very happy with our Logitech. Do yourself a favor and upgrade your transformer first, if needed. This is the one I used and it's worked flawlessly so far to power both my Ecobee and this:
>(which I appear to have, it's just not connected)
It's not safe to assume that you have a common wire just because you have extra wires. Those wires come in sleeved bundle. So basically everybody has those wires and it means nothing.
I doubt you have a common wire based on your current configuration. Without a common wire no smart thermostat will work for you.
The good news is that since you have extra wires you can easily install a 24 volt transformer.
https://www.amazon.com/Thermostat-Doorbell-Transformer-Compatible-Honeywell/dp/B07L9X9V57
20$ and 20 minutes is all you need to have a common wire or hire an electrician to add one for a few hundred.
Hi folks, I just received a Ring Doorbell Pro and installed it the other day. Everything works well, however, the 8-note mechanical doorbell chime won’t always trigger, or triggers off tempo.
I figured the power draw was too high for the chime and doorbell, and changed the original 16V 10VA transformer with a 24V 40VA unit (https://www.amazon.ca/dp/B07L9X9V57/ref=cm_sw_r_cp_api_i_KkVNFbX5702CV) which should do the trick.
In the end, the chime is still working inconsistently.
I can confirm that the chime works by shorting the 8/4-note terminal with the common terminal.
I had bought this transformer:
24V 40VA Thermostat and Doorbell Transformer, Power Supply Compatible with Nest, Ecobee, Sensi and Honeywell Thermostat, Nest Hello Doorbell and All Versions of Ring Doorbell (Style 1) https://www.amazon.com/dp/B07L9X9V57/ref=cm_sw_r_cp_api_i_bubMFb3F6FNRJ?_encoding=UTF8&psc=1
Ahh gotcha. I actually ordered this transformer earlier in the day.
I did head over to a couple major hardware stores over here in the US, but neither one had transformers greater than 16v / 30va.
However, oddly enough my Ring Pro has been working all day with around 4050.0mV .
I'll see if there is any more issues with the current one until the newer one arrives, but it wouldn't hurt to replace it.
If you don't mind my asking, around how much mV is your device currently running? At the 4000 range, the app states that it is "good". I'm wondering what the "norm" is/should be.
Thanks again for your help. It's greatly appreciated!
I use this transformer for my Nest Hello. Haven’t had any issues with it.
24V 40VA Thermostat and Doorbell Transformer, Power Supply Compatible with Nest, Ecobee, Sensi and Honeywell Thermostat, Nest Hello Doorbell and All Versions of Ring Doorbell (Style 1) https://www.amazon.com/dp/B07L9X9V57/ref=cm_sw_r_cp_api_i_.EDxDb34YH2VQ
I don't pretend to know exactly how this thing works internally, but, if all else fails, get this. It worked for me.
Am I the only one here with an Eero (6) and no issues?
I'm going to have to agree with OP here, it seems to be a very common problem with video doorbells that the "suggested" or minimum tranformer specs typically aren't enough. I've also read that the length of wire can degrade the amount of power reaching the doorbell from the transformer. I had to upgrade my transformer regardless, so I upgraded to a 24V 40VA transformer (link below) after reading people having issues with the minimum requirement.
Everything has worked flawlessly.
I had a 30VA transformer and the message explicitly said that I can't enable "package alerts" and recommended that I upgrade my transformer and I got this and now I get those alerts too.
Transformers go bad snd fail to deliver the rated current. I had to replace mine to get my doorbell ringing. This is the one I bought: https://www.amazon.com/gp/product/B07L9X9V57/
The nest needs 24vac to power up on the R and C terminals, then connects the R terminal to the other terminals when it calls for something, Y for cooling, W for heat, etc...
Here's what I would do: You'll need a 24v transformer and two relays. Connect the transformer input to the 120v that your wiring diagram shows on terminals 1 and 2, and the output to R and C on your Nest. Connect W or W1 on your nest to one of the relay's white/blue wires, and white/yellow to C (you can do this at the boiler with a wirenut), then connect yellow and orange where it shows "spst thermostats" on your wiring diagram. Adding the relay will allow you to use 24vac to switch 24vdc.
I'm definitely no expert here, but it sounds to me like your transformer's the issue. I have this one:
https://www.amazon.com/Thermostat-Doorbell-Transformer-Compatible-Honeywell/dp/B07L9X9V57
Might be worth a try if you can track yours down. Mine's in the garage directly above my electrical panel.
Would it better to buy something like this in which it may give a little more power (24V 40VA) ? https://www.amazon.com/Thermostat-Doorbell-Transformer-Compatible-Honeywell/dp/B07L9X9V57/ref=cm\_cr\_arp\_d\_product\_top?ie=UTF8
Would it better to buy something like this in which it may give a little more power (24V 40VA) ? https://www.amazon.com/Thermostat-Doorbell-Transformer-Compatible-Honeywell/dp/B07L9X9V57/ref=cm\_cr\_arp\_d\_product\_top?ie=UTF8
I'm using this one:
https://www.amazon.com/Thermostat-Doorbell-Transformer-Compatible-Honeywell/dp/B07L9X9V57
I think about 15 months in and still zero issues with my doorbell.
One more thing. Doorbells. You probably already know this being an electrician. You need a good size transformer. I run one on the front and back door off of one of these:
https://www.amazon.com/gp/product/B07L9X9V57/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
| Item | Current | Lowest | Reviews |
|---|---|---|---|
| 24V 40VA Thermostat and Doorbell Transformer, Pow… | $24.98 | $24.98 | 4.5/5.0 |
^Item Info | Bot Info | Trigger
I'm gonna recommend a 24v transformer, JUST in case you want to add a second doorbell. I upgraded from a 12v and the 24v works perfectly. If anything, it'll give you more juice to the single.
This is the video I watched in detail 3 times over to ensure I was setting up correctly. At this point in the video he talks about removing the chime. The chime is wired into the doorbell buttons and the transformer. I don't have this. The wires have been disconnected - so I assumed I merely wired the transformer to the nest doorbell (battery). This is the transformer I purchased and it appears to be within specs. Sadly I did not verify output voltage first before connecting the nest doorbell (battery) on the other end. I have a replacement on it's way so I will do that first. Connect it to 120v circuit and measure output of the transformer before connecting - to ensure it's working. Next step I'll do is just bring the nest doorbell down to the transformer and connect it temporarily right there to ensure it works properly. A note on this that I noticed though: the doorbell is not active unless it's "clicked" into it's mounting base. So I'll need to temporarily unscrew that from the wall up by my door and bring it too into my basement where the transformer is.
I'm pretty certain I have not wired this incorrectly - as it does not matter which lead you connect to which terminal between the transformer and the nest doorbell. On the 120v side of the transformer it's merely black (hot), white (neutral), and green (ground). Not too much you can screw up. The wiring is connected to a standard 15 or 20 amp breaker in my electrical panel.
Thanks for your suggestions and help.
I have no idea.
This is the transformer.
24V 40VA Thermostat and Doorbell Transformer, Power Supply Compatible with Nest, Ecobee, Sensi and Honeywell Thermostat, Nest Hello Doorbell and All Versions of Ring Doorbell (Style 1) https://www.amazon.com/dp/B07L9X9V57/ref=cm_sw_r_u_apa_glc_fabc_TNWN8TBKYWT5A4912PHW?_encoding=UTF8&psc=1
This is the new chime
Newhouse Hardware CHM1 Door Bell Chime, White https://www.amazon.com/dp/B019BW9TX6/ref=cm_sw_r_u_apa_glc_fabc_DB8YBD1V30GVJC9GG22X?_encoding=UTF8&psc=1
And this is the video doorbell eufy Security, Wi-Fi Video Doorbell, 2K Resolution Video doorbell Camera, No Monthly Fees, Secure Local Storage, Human Detection, 2-Way Audio, Free Wireless Chime-Requires Existing Doorbell Wires https://www.amazon.com/dp/B07R3WY95C/ref=cm_sw_r_u_apa_glc_fabc_983AZZKX3P35W9K7QCG7?_encoding=UTF8&psc=1
Other than that, it's just a simple but very old traditional Doorbell that's hooked up to it.
This Transformer will get you enough current. I had the same problem when i installed my Protect G4 Doorbell.
I have this, which works great: https://www.amazon.com/gp/product/B07L9X9V57/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
But, if you are using a mechanical chime, you'll want to match the voltage of that. For example, many are 16V.
I bought 2 of these to use with my 2 G4 doorbells, they have been running for weeks with no issues:
https://www.amazon.com/gp/product/B07L9X9V57/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I originally had a 16V transformer which was I think 30VA and it worked fine (no insufficient power messages) but I wanted to put some relays in to trigger my digital doorbell and it required 24V. You might not have enough amperage on your 16V to fully power it.
in that case, i recommend switching out the light switch so it's a combo light switch and outlet in one. then you can use the external transformer.
to do straight 120v, you're looking at a more expensive transformer:
https://www.amazon.com/dp/B07L9X9V57
but you'll need to extend the light switch out with an extension ring (since 120v wires can't be exposed. it'll just look really ugly to have the transformer and the extension ring sticking out at every location.
Much cheaper to just change out the light switch with something like this:
https://www.homedepot.com/p/GE-All-in-One-Toggle-Switch-and-Single-Pole-Outlet-White-59797/203744889
or this:
https://www.amazon.com/Leviton-T5625-W-Combination-Tamper-Resistant-Receptacle/dp/B002LSI72M
Then you have an outlet you can plug into.
I ran new 8 core wire to my thermostats and put one of these in the basement.
https://www.amazon.com/dp/B07L9X9V57/ref=cm_sw_r_cp_apa_i_TqPrFbYRRQZPV
I did more research and after replacing everything, have decided that purchasing a 24V, 40VA is worth trying. Several folks commented with similar issues on Amazon. Here's the product they recommend by MaxDot:
https://www.amazon.com/gp/product/B07L9X9V57?ref=ppx_pt2_dt_b_prod_image
I had purchased this Transformer for my Nest Hello Doorbell and haven’t had a single problem.
I got this one, it’s already installed. Maxdot 24V 40VA Thermostat and... https://www.amazon.com/dp/B07L9X9V57?ref=ppx_pop_mob_ap_share
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