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It’s a USB header connector. They are for case-side USB ports. Here is an adapter with the right connector. [link]
If seeing the usb bothers you buy one of these and hide the usb inside the case. Duttek USB Header to USB Cable,Motherboard USB 2.0 Adapter Cable, USB 2.0 Type A Female to Dupont 9 Pin Female Header Motherboard Cable Cord (2-Pack 0.1M) [link]
Sounds more like an issue with your case front panel than the motherboard. Only way to cheaply test it is to find a USB 2.0 front panel connector to USB port to test with. Something like this: [link]
What about this one?
I've had 2 pairs of these myself, though to be fair a dog got the first pair, and my 2nd lasted so long the vinyl started degrading. But; if you do the "internalized" DONGLE trick 2 things; Dont use the add-on card - use an internal header if at all possible; if the card fails for any reason (My USB3 drivers shit the bed once a week) that dongle will go too.. instead grab some of these:
Secondly, any case is gonna shield it's signal, causing a dramatic reduction in the range.
if you have a USB extension (even a short one) run the dongle to the backing plate for a 5.25" drive. you'll save yourself the inevitable followup "it's shittier now" call.
On the point of Epoxy. Stick one of these in, Epoxy it into place; https://www.amazon.com/Micro-USB-Mini-2-0-Adapter/dp/B002O1S8IE
and one of these - an "upgraded" cable ..
*(also epoxied in)
"Sir we've had to upgrade the connection to a magnetic one"
/If they made mini to magnet you could skip the adapter
Do you have free USB headers on your MoBo? If so, you can get something like this and hide the dongle(s) inside the case: https://www.amazon.com/Duttek-2-Pack-Female-Dupont-Motherboard/dp/B06Y5C7DKH
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wouldn't a normal 9 pin work? something like this?
Then I connected it to my motherboard using this: