Reccomend using the pravana color extractor and then try again with another color.
https://www.amazon.com/Pravana-Artificial-Color-Extractor-3combo/dp/B001IAPMCM
Thanks for the tip. Is this what you're talking about?
https://www.amazon.com/Pravana-Artificial-Color-Extractor-3combo/dp/B001IAPMCM
http://www.amazon.com/Pravana-Artificial-Color-Extractor-3combo/dp/B001IAPMCM maybe look into this!