The Raven scanners are not available in retail stores, only at raven.com or Amazon. But here is our return policy: https://support.raven.com/hc/en-us/articles/360028216192-Raven-Scanner-Return-PolicyAnd here is a review demonstration of the Raven Scanner Pro and the Scansnap ix500: https://www.youtube.com/watch?v=2g-G5yDqzIc