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This is a good question.
I think it depends on what we're trying to explain.
When it comes to describing the anguish and suffering, I really don't think there's a way to do this. I have tried but nothing compares to the actual experience. Most people cannot understand, and will never understand, the limitless suffering in their lifetime. Hence they have nothing to compare it against. And honestly, when we tell someone what it's like and they immediately compare it to a "really bad headache" they had "8 years ago". Uhm, no. It's just more frustrating than it's worth.
There is the medical aspect. And so it's hard to explain to someone how a prescribed medication (in my case) can do this, and people haven't even harder time understanding that you just cannot take away the medication and then heal overnight. The idea that sudden absence of the poison is somehow also harmful is incomprehensible. It's also impossible to explain how so many doctors are completely ignorant about this.
What I did was try to capture all that at one fell swoop and provide them with Baylissa Frederick's book: Recovery and Renewal.
This of course, only works for a limited of people who are willing to read. I got lucky and bought this for everybody in my family. It helped enormously. Sometimes I would provide people with The Benzo Crisis Lisa Ling documentary..
I would ask that they read this book and then decide.