When i contacted support abt my poseidon scroll wheel they were saying it was bc the wheel wasnt at the next step yet so it would go back a step (and scroll down) im considering changing the scroll wheel rubber band https://www.amazon.com/gp/product/B071CVH3J7/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I saw nachocustoms do it it might fix it