Oh shit I found it The Diner Wizard's Combating Drugs and Alcohol in Your Restaurant https://www.amazon.com/dp/0578048140/ref=cm_sw_r_apan_glt_i_4RW23EWCR8GM1HNM0MJ7
OMG, it gets better! He wrote a book called The Diner Wizard - Combating Drugs and Alcohol In Your Restaurant and she wrote an article called Eight Steps to Turn Around a Negative Online Image. The Diner Wizard's Combating Drugs and Alcohol in Your Restaurant https://www.amazon.com/dp/0578048140/ref=cm_sw_r_cp_apan_glt_i_JBNZ5WT5M6GV8JDBXWZW http://www.ulearnsocialmedia.com/articles.php They're professionals y'all! LMAO