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The Effortless Experience: Conquering the New Battleground for Customer Loyalty?
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By popularity on Reddit, this product is:
#65
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Customer Relations books
#40
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1 review of this product found across Reddit:
1 point
·
8th Mar 2017
An effortless experience is key in the long run, but transparency creates a more effortless experience in the face of adversity.
If you're interested in this kind of stuff, this book does an amazing job at dispelling the popular belief that customer service is number one, but without completely disregarding it as a concept.
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