{"product":{"product_id":"1591845815","title":"The Effortless Experience: Conquering the New Battleground for Customer Loyalty","price":"20.99","image_url":"https://m.media-amazon.com/images/I/519BxwhrCxL._SL500_.jpg","url":"https://www.amazon.com/dp/1591845815"},"comments":[{"body":"An effortless experience is key in the long run, but transparency creates a more effortless experience in the face of adversity.\r\n\r\nIf you're interested in this kind of stuff, [this book](https://www.amazon.ca/Effortless-Experience-Conquering-Battleground-Customer/dp/1591845815) does an amazing job at dispelling the popular belief that customer service is number one, but without completely disregarding it as a concept.","subreddit_name":"CanadianMOMs","author":"nugenberg"}]}