I posted a negative (but not scathing) rating of NordVPN last week on VPNMentor's site. I even used an accessible legit email address.
Was my review/rating published? Nope. Only positive reviews were posted since my submssion on VPNMentors site regarding NordVPN. The site indicates that "legitimate" reviews would be screened and published within 48 hours.
Yeah but do they keep customer records? I have a totally anonymous bitcoin VPN bought over tor with no personal information. VPNMe. Although, VPNMe has gotten slower over the last couple of years.
They do no logging whatsoever, and connections for everybody are shared and randomized over like 100 public IP's.
This is very upsetting to hear. I know that there's often a crackdown on VPNs but when you realize it's the one thing that people have to be able to browse freely it becomes surreal. Last time I went there I got both NordVPN and Astrill just in case any one of them gets blocked, but now I found a good VPNMentor's article about the ones still working after the crackdown. And yes, it is a cat and mouse game