I know my user name and password that I use in the app (I just tested it on the app), but it's not working as the user name and pw on that orbilogin.com link from your post the other day.

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I had the Orbi and Netgear apps. It says the app doesn't support my Orbi anymore and to use the Orbi app. I guess that's a new change made recently?

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Also, when I googled Orbi dashboard and clicked on the link (

https://www.netgear.com/home/apps-services/orbi-app/default.aspx), it says (see below). Why would it say that? I am connected to the Orbi WiFi Network. I have no idea why it would say this. Is it b/c of Netgear?

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Connect to the Orbi WiFi Network

Looks like you’re not connected to your Orbi’s WiFi network. Don’t worry, it happens to the best of us. Try the following steps to get connected:

1. Use the NETGEAR Orbi app
   The Orbi app makes it easy to set up and manage your WiFi router. Just connect your mobile device to Orbi’s WIFI network and the app will walk you through the rest. Once set up, you can manage your connected devices, run a quick Internet speed test, pause internet, set up Circle® with Disney smart parental controls, and much more.
   Check it out on the Apple App Store and Google Play Store

2. If you’d still like to use orbilogin.net on your computer, visit the troubleshoot page.

3. Some browsers may have cached this page by accident. Follow the instructions below to clear the cache and try again:
   Internet Explorer (IE):

   1. For Internet Explorer, click on Tools > Internet options and select Delete browsing history.
   2. Make sure all options are checked and then click Delete.
   3. Google Chrome:
      
   4. For Chrome, go to the browser toolbar, click More Tools and select Clear Browsing Data.
   5. Select the “beginning of time” option and then click Clear Browsing Data.
   6. All other browsers
      
   7. Please refer to your browser’s user menu

Android link: Go here