I am waiting for it be finished for about last 7 hours. This is shameful. If you were unable to complete a trade, you should have refunded to the refund address within a limited time frame. 1-2 hours maximum. Please resolve this a.s.a.p., it's not going to look good for you, here is mine, about $2967: https://changenow.io/exchange/txs/7b739037ce0cbb
UPDATE #2:
COMPLETED 2021-06-06 09:02
0.18500237 BTC
https://blockchair.com/bitcoin/transaction/f5917585be6d95ac7b41f6e4f98cbb347cdd4730ba818dd32fb84aee68b61477?from=changenow
🔔 Status Update
At the moment, the following assets are unavailable until further notice:
CLO, DENT, DGD, EDG, EGT, GAME, GETH, GT, GUSD, HT, HUSD, IGNIS, IOTA, IOTX, KAN, KEY, LSK, LUN, LXT, MFT, MLN, MXC, NANO, NEXO, NLG, NODE, NPXS, OKB, OST, PART, PAY, PIVX, PMA, PNT, POE, POT, PTOY, RFR, RSR, SALT, SNM, SRN, STETH, STFIRO, TNT, USDT (OMNI), WAXP, WINGS
The following assets are unavailable for sale until further notice:
ONE, FIRO, QTUM
Other assets are operating as usual.
All related up-to-date information can be found at https://changenow.io/status-page.
Please contact our support team if you have any questions about this list
Once WAXP goes back online we will continue with the exchange.
🔔 Status Update
At the moment, the following assets are unavailable until further notice:
ONE, BTT, OKB, SCRT, SYS, NU, PYR, LSK, FIO, HPB, BID
The following assets are unavailable for sale until further notice:
EOS, BSV, ZEC, XEM, DCR, ZEN, BANDMAINNET
The following assets are unavailable for purchase until further notice:
MATICMAINNET, RVN
Other assets are operating as usual
All related up-to-date information can be found at https://changenow.io/status-page
Please, contact our support team if you have any questions about this list.
REFUNDED 2021-05-22 14:26 (19 hours ago)
https://blockchair.com/bitcoin/transaction/68a28c21a9c43ef0dfb20fabd0c3db0555087fbf787b08efa7637ed3e601e4de?from=changenow
This one was refunded 18 days ago.
The exchange has failed as we received a deposit that is less than minimal. Can we issue a refund to this address bc1q3w44az5p88nhf5xflz7633ly8zrkku3qpqccd0?
The exchange has stuck due to the rate changes. We can proceed at the current (0.0936202) or issue a refund to bc1qf40fam0t2mhrr22c3qpanru7rcen6kneq988j3
The exchange has failed as we received a deposit that is less than minimal. Can we issue a refund to this address bc1q3w44az5p88nhf5xflz7633ly8zrkku3qpqccd0?
You're just making an additional mess.
I've replied to you in a previous thread but you've ignored it.
We're still waiting for this one to be confirmed https://blockchair.com/dogecoin/transaction/a669ec8e78a4bde19e9b79adcfbf570df52e56ccb6138d1dded4e4fa1f5d2730
Now tell me, what you did, make another transaction or what?
Hello there! Thank you for reaching out — the thing is, your deposit transaction is still not confirmed on the blockchain: https://blockchair.com/bitcoin/transaction/3e2cc8a7992898b02e60663520e65d77f4128b0ba34e53a86edbd041f5757126?from=changenow
That's why your exchange hasn't been completed yet — we can't exchange the funds that we're yet to receive :)
We'll be sure to exchange your funds once the deposit transaction receives enough confirmations — a usual ChangeNOW swap is executed in mere minutes. Hope to have clarified the issue!
You can check all our available coins here: changenow.io/status-page
Your pair is available.
We had some minor technical issues with the API, which are now fixed.
At the moment, the following assets are unavailable until further notice:
BNB, BNBBSC, MATICMAINNET, FIL, CRO, FTMMAINNET, FLOW, BSV, TFUEL, XEM, ICX, SCRT, NU, LSK, BANDMAINNET, AGI, REP, ARK, XYM, MCO, KMD, FIRO, DOCK, AE, GO, CLO, AMB, BRISE, XAUT, NODE, NPXS, SNGLS, MILF, COCKTAIL
The following assets are unavailable for sale until further notice:
AVAX, ALGO, ATOM, ICP, ETC, EOS, KLAY, IOTA, KSM, NEO, COMP, DCR, SC, ZEN, IOST, WAXP, ARDR, STEEM, TOMO, SYS, AION, WTC, BEAM, FIO, PIVX, QSP, GTO, PPT, NAV, HC
The following assets are unavailable for purchase until further notice:
MATIC, BTTBSC, OKB, C98, RACA, TWT, MBOX, TLM, TKO, SPS, ALPACA, GAS, BELT, CAPS, NAFT, SKILL, SOC, ZOON, BIN, CNS, MASK, FLOKI, WANA, TENFI, AXN, BSOCIAL, BEAR, PETG, VYBE, USDTBSC, FLOKIBSC
Other assets are operating as usual
All related up-to-date information can be found at https://changenow.io/status-page
Sorry, but what does ChangeNOW have to do with BTC miners?
It's up to them to make confirmations, not us.
I suggest you to read this https://changenow.io/blog/how-crypto-transactions-are-confirmed
Technically you can use it, of course, but if you come across any issue, there could be troubles getting crypto back because of regulations.
More on that here https://changenow.io/terms-of-use
>10.1. By accessing and using ChangeNOW’s services and the Website, you acknowledge and declare that you are not located in, or are not a citizen or resident of Cuba, Iran, North Korea, Crimea, Sudan, Somalia, Myanmar (Burma), Yemen, Zimbabwe, Syria, United States of America (including all USA territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas)), Bangladesh and Bolivia, among with any other country subject to United Nations Security Council Sanctions List and its equivalent.
>
>10.2. ChangeNOW maintains the right to select its markets and jurisdictions to operate in and may restrict or deny its services to certain countries.
​
>The Americas’ Crypto Regulations
Since federal and state authorities in the USA treat crypto differently, there are a lot of uncertainties in the cryptocurrency regulation field. Though digital coins are not considered legal tender, exchanges are recognized by FinCEN as “money transmitters”, but stay in the legal grey area. Meanwhile, the IRS treats crypto as property and taxes it respectively. As if it was not enough, SEC identifies crypto assets as securities. So, it is legal Wild West there in terms of Bitcoin law.
Hey there,
We are sorry to hear that you are unhappy with the exchange rate difference. This may have been caused either by market volatility or the fact that crypto-to-crypto estimates are calculated directly by the exchange service. Although our rates may not match up with those available on other crypto sites, we strive to offer our users the best rates possible.
To avoid unsatisfactory exchange rates for future transactions, it is best to select the "fixed rate" option.
Also, please take your time to read this https://changenow.io/blog/are-there-free-crypto-exchanges
You have ID, you can check it here https://changenow.io/status-page
Yes, confirmed but where? Check my screenshots in previous reply.
I know but you don't want to understand what I'm writing you.
Why would we scam you? Is there a reason? Oh dear. Crypto is not for everyone.
Explanation
Initial exchange (made by you) expected deposit of 0.0009602 BTC
We've received 0.00062173 BTC
REFUND 0.00062173 (sent) - 0.0003618 (fee)
Whenever we make a refund, you're the one who's paying for the network fee.So that's why you got less.
Please read this
https://steexp.com/tx/c45ed2ef294b7a5432dc500fbcbcb0c3324bc71927c56edd492460b9a8570c4b TO GDWYCXDRHIKEGYMR45SAC5O2YXCPWUBZZEDFZPZQ3OS7XZJBDCMBON6Y XLM -> XMR
Hello there! ChangeNOW here.
Unfortunately, we do not currently have any ETA of ATOM being available for exchanging.
You can monitor the availability of the asset on the 'Status' page anytime: https://changenow.io/status-page
The Litecoin Transaction Hash that you sent us is a transaction FROM ChangeNOW — it's a payout transaction of this exchange: https://changenow.io/exchange/txs/f10fe3dbf7e841
Please share your deposit transaction hash or an Exchange ID of your LTC -> Theta swap and we'll be sure to help you!
Hi! Currently, we support ETC in one direction only: https://changenow.io/?from=btc&to=etc
Certainly, we are also working on getting it back for sale as well, but we are not ready to give an exact timeframe yet, unfortunately.
ChangeNOW sent me this and it worked!
Hello there! The thing is, NOW Token exists on 2 networks simultaneously in both ERC20 and BEP-2 formats — to exchange NOW using ChangeNOW, you need to swap your BNB NOW to ERC20 NOW. You can do that right here, on this page: https://changenow.io/tokens
im in the same boat with https://changenow.io/exchange/txs/ed440093f2b065
swapped my doge profits to xrp and going to lose out on both gains now. honestly so messed up
Dear u/gfrsiytfjh, u/wh24, and u/itsrobbyd,
We're sorry that your transactions took much longer than expected. Please contact our Support Team at [email protected] if you received a payout of a lesser than an estimate rate.
We won't promise to reply to your email right away — we do have much, much larger number of incoming support requests than usual, and we'd never make promise that we wouldn't keep.
But what we do promise is to look into each of your swaps on a case-by-case basis — even if it takes much longer than we'd usually reply to you.
Here's more info on the reasons for the unprecedented number of users and what exactly went happened back then for all those interested:
If you were affected by the delays in exchange processing but you're yet to contact a member of a ChangeNOW team, please do so on any of the Social Media platforms ChangeNOW is present on — we'll try our best to reply you ASAP, but it can still take some time. Thanks in advance for your patience!
Please see the details below. You still owe me nearly 800 USDTERC20. I have sent this mail to your support address as well.
TXS ID: 7b739037ce0cbb
https://changenow.io/exchange/txs/7b739037ce0cbb
MY DOGE (@ $0.074816): 39662.9534314
To RECEIVE: 2967.455 USDTERC20
RECEIVED ONLY: 2162.004 USDTERC20
STILL PENDING: 805.451 USDTERC20
Stuck for over 8 hours, SELLING my DOGE in a DOGE BULL RALLY. Smells of a scam to eat a big margin on both sides. Please resolve A.S.A.P: https://changenow.io/exchange/txs/7b739037ce0cbb