What are /r/Solarwinds' favorite Products & Services?

From 3.5 billion Reddit comments

It depends on what ticket system/service desk software you have, but I really I wouldn't say SolarWinds has anything specifically for this.

My recommendation would be Microsoft Flow:

• When a response arrives, strip the info from the form
• Creates an email with the subject and body filled with the form info
• Sends the email to an address for the service desk that automatically creates a ticket

You can also replace the last step with:

• Use an HTTP request to call the REST API of your platform and create the ticket that way.

There's some great use cases for Forms/Flow here:

https://flow.microsoft.com/en-us/connectors/shared_microsoftforms/microsoft-forms/