Maybe
But whats really happening is that they are focused on btd6 and a Blog Post says that they aren't planning anything for this game.
The selling of an account is indeed against our ToS and could land your account in the hacker pool, which limits your access to certain areas of the game. You can read our full terms here: https://ninjakiwi.com/terms
You'll want to get in touch with our support site for this kind of issue (https://ninjakiwi.com/support)
We can provide further assistance and options to help locate your original account data there.
If you can please take that screenshot and share it with us at (https://ninjakiwi.com/support) along with any other details you might have.
We can look into this issue you're having with ads more there and provide further assistance.
I'm sorry to hear you've had issues getting the game to run. If you can get in touch with us at (https://ninjakiwi.com/support)
We can provide additional help there and help you get things up and going again.
I'm sorry to hear you ran into issues with the Halloween event. If you can get in touch with us at (https://ninjakiwi.com/support) and include things like your device info, we can look into the matter more there and help you out.