This app was mentioned in 18 comments, with an average of 2.00 upvotes
On your computer go to https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en and it will show if your phone is ready for the update (make sure you're signed into the same google account as your phone)
Does it just link you to this app in the play store to update if it's not already? Motorola Update Services. I thought I'd be sneaky and opened it manually but it said not compatible with my device, I guess it might be non-LTE models only?
Did you try uninstalling updates to Motorola Update Services?
https://play.google.com/store/apps/details?id=com.motorola.ccc.ota
My wife never updated this app, is still running KitKat, and does not get any notifications.
Here's the play store link: https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en just try going to that on your phone, let it open the link with the Google Play app, and it should show an update is available.
Mine is called Motorola Update Services. I have Motorola Services as well. https://play.google.com/store/apps/details?id=com.motorola.ccc.ota The description even says the update is necessary for the moto x 1st gen to receive the 5.1 update.
You should have 21.11.56.peregrine_reteu.retuall.en.EU reteu currently.
Have you checked for updates by going to Settings -> About -> System Updates?
Also, update Motorola Update Services https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en
Hi,
You need to install Motorola Update Services to be able to download it. Here's the link: https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en
Hope that works for you
The Motorola Update Services app is now enabled to be updated for the Moto E.
Also, now is a good time to check if all your Motorola apps are updated through Google Play. I was surprised when my Camera, Gallery, and Radio had updates but it didn't automatically update.
Make sure this, and any other Motorola apps are up to date:
https://play.google.com/store/apps/details?id=com.motorola.ccc.ota
It appears to be Motorola Update Services - https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en
Just curious but what happens when you try to download it from here? :
https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en
Nvm, I went to the Google Store and found this: https://play.google.com/store/apps/details?id=com.motorola.ccc.ota
Just install that and you will be able to update to Lollipop, oops
Have you got the update?
Also, did you update motorola update services? https://play.google.com/store/apps/details?id=com.motorola.ccc.ota&hl=en
Here's a link for mobile browsers:
https://play.google.com/store/apps/details?id=com.motorola.ccc.ota