What is Reddit's opinion of
myAT&T?
From 3.5 billion Reddit comments
Popularity Score: 4
This app was mentioned in 5 comments, with an average of 0.40 upvotes
Best Comments
Right! We could also ask about a "Sprint Zone App" for BYOD devices like Nexus. (Every other carrier has a downloadable Android App for Account Management and/or Network Issue Reporting)
AT&T: myAT&T App and Mark the Spot App
Verizon: My Verizon App
T-Mobile: T-Mobile App
I thought I'd make a report that myAT&T does not launch on Q.
> To be fair, I had never even heard of Sprint Zone until I found this sub. My informal polling of current sprint customers, I have yet to find ONE person who knows about Sprint Zone, or that it could be used to report issues.
You should go back to all those customers you polled informally and tell them what it is, what it does, and how it can help them.
Perhaps there's something that Sprint can do to better clarify what Sprint Zone actually can do for people.
IIRC, retail store reps are supposed to explain what Sprint Zone is and does on Android devices. I'm not sure if the same setup flow exists for iOS devices.
Can a rep comment on this?
AT&T's approach is to have two separate Android Apps: the myAT&T app for account management and the Mark the Spot app to report network issues. The same is true on iOS: myAT&T app and Mark the Spot app. I don't find that preferable myself.
> I assume most people are like me...assuming the sprint network is monitored, and you know when problems hit before I do.
Sprint's network is monitored. This is one of the monitoring tools to augment what Sprint does because it has the ability to isolate customer issues to a specific area that could otherwise take longer for Sprint to detect/resolve otherwise.
> I didn't realize it was a popularity contest based upon how many people click a button.
It is. Click it. Tell others to click it.