Yeah kinda sucks, I booked some cheap flights on Kiwi.com and they used XL for my EWR-CDG flights and returning CDG-EWR on my path to Italy and from Berlin. I contacted them this morning and they responded, but nothing has changed yet.
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>Thank you for contacting Kiwi.com.
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>We understand the inconvenience that this announcement from XL Airways France which will affect your itinerary and plans. Kindly be advised that the airline has stopped selling tickets and all the flights were canceled. That said, this is now a Force Majeure, to which we can offer 2 options for the passengers, either Paid Alternative or You can apply for a Voluntary cancellation for the said flight.
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>If you want to have an alternative flight, we will offer a paid alternative. On the other hand, if you want to file for a possible refund, please go to your Manage My Booking, choose Refunds and Cancellations, that you can find at the top of the page under “Booking Confirmed”. Choose the refund “Proceed”. The process will take up to 30 days. Please be advised that we charge a 20 EUR handling fee to any voluntary cancellation and possible the refundable amount will solely depend on the airline's cancellation policy.
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>We certainly appreciate choosing Kiwi.com as your travel partner.
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>If you need anything else please don't hesitate to contact our 24/7 Customer Support. We will be more than happy to assist you.