What are /r/DistroKidHelpDesk's favorite Products & Services?

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Just got this email;

" Hi, thanks for reaching out! I'm happy to help.

Thanks for your patience while we reviewed your case. It looks like your account was flagged and deactivated due to suspicions of fraudulent activity. However, after further review, we have reinstated your account and re-enabled access to your Bank.

Unfortunately, it is not possible to reinstate your deleted releases, but you can, if you wish, restore your account and re-upload them at any time using the exact same metadata and they should reappear in stores as they were before.

I am very sorry for any inconvenience this may have caused, and I have refunded your subscription fee and all charges associated with your releases for the past year. Depending on processing time on your bank's end, you should expect to see those hit your account within 7 days.

If you need any help with restoring your account or re-uploading your releases, please don't hesitate to reach out and I'll be happy to assist.

Thanks very much for your understanding, and again we apologize for any inconvenience this may have caused.

Best,

Perry
DistroKid Support
<em>http://distrokid.com</em>"

Appa (DistroKid)

Nov 22, 2021, 14:14 MST

Hey there,

At this time, Napster is not accepting new releases from DistroKid. We'll be sure to let you know when Napster submissions are available again in the future.

I hope this helps clarify somethings, and apologies for the inconvenience!

Kind regards,

Appa

DistroKid Support

http://distrokid.com

This is an email I received recently y’all

Nicole (DistroKid) Jun 11, 2021, 17:40 MST

Hi,

When you request a withdrawal, it takes generally about 14 days for it to be processed on our end.

Some requests, however are flagged for further review, and it looks like yours was one of them.

If there's any issue, we'll notify you shortly. Otherwise, the withdrawal will be sent within the next couple of weeks.

Thanks so much for your patience!

Best, Nicole DistroKid Support http://distrokid.com

Mason (DistroKid)

Aug 4, 2020, 2:55 PM MST

Sorry for the inconvenience. Use Spotify for Artists for the most accurate measurement of your stats. We are working on some bugs with the stats app in DistroKid right now. Sorry for the inconvenience, and thanks for your patience!

Let me know if you have any other questions!

Best,

Mason
DistroKid Support
http://distrokid.com