What are /r/NameCheap's favorite Products & Services?

From 3.5 billion Reddit comments

I have almost 200 instances of unwanted text messages with redirecting URL registered to namecheap.com. I have reported each one to them, but they keep coming. I'll wager that half (or more) of the spam texts received in the United States have a namecheap.com connection.

Any ideas about a class action suit? Enough is enough. They have made a tremendous profit off of this criminal activity.

I get exactly the same, daily phishing and spam all registered to namecheap, after hours of searching and trying to report the system is not great , they do seem to take them down but I found a study that discovered over 60% of UK spam is from namecheap! So they are swamped with thieves trying to steal peoples money, why they make reporting & tickets so weird to fill in I don't know but am now emailing the abuse@namecheap.com, hoping they will stop them.

However the hackers will just buy more domains so it's a never ending circle which is I suppose what namecheap want as they obviously are making money from the fraudsters! if they were more effcient at taking them down maybe their hacker business would move elsewhere.

Why they seem to let the hackers use their system I don't know as for sure I'd never consider using namecheap for a domain with this kinda history.

I am having the exact same issue. Just spent almost two hours with a support person in chat to no avail.

In fact I was not even able to convince them that there is an issue.

The redirection does not work for me from:

• A windows 10 machine in my home network from any of the 4 major browsers.
• Another win10 machine from a network in a different country.
• My phone also in another network.
• Using the Browserling site: https://www.browserling.com/ with any of the latests browsers EXCEPT IE

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I went further experimenting and confirmed that it works on older versions of Firefox but I don't want to spend any more time troubleshooting their issue.

I think their support staff uses old versions of browsers and that is why It works for them. Very frustrating to spend two hours in a support chat and not being able to convince them that there is a problem... They kept telling me that I have to wait for dns propagation when I clearly said that I already set up the redirection days ago..

Same thing here. Locked out, site is down, mail is down, cannot reset, cannot receive reset email because it is down. 50 hours as of right now. This is the worst support ever. Just because it is a cheap fee, des not make up for the two prior hacks and password resets and now this.

Our passwords are very long and not likely to be hacked. This appears to be at the shared server level.

We are moving all of our Domain Names and Web accounts away from NameCheap.com. This is absolutely not acceptable and quite a hassle. They are also in violation o their own guarantees. We will be seeking a full refund.

I hope that others form a class action against them for damages. I will be writing about them on G2 in a review once I get my account back so that it can be moved.

Just simple websites, no ecommerce, no cloud apps, just marketing websites that we support. They provide no clue as to what is wrong, getting to it shortly, etc. and here I am at hour 50.

HORRIBLE support. More like what support. They have no phone support at all. Chat is just a waste of time for 10 minutes to be told that it needs to be resolved by Risk Management.

As noted above, the email is gone and thus they cannot reach me and I cannot login as Admin. The site owner is listed, with their e-mail and yet they have not contacted that person to confirm that I am the Admin.

Horror story? Yes and completely true too. The damage done to my customers for getting no e-mail and having no website is worthy of legal action and if others are hit, a class action.

Umm... I just have the PIA VPN on my home computer and usually it is on. I am accessing namecheap.com over the VPN.

I don't think this really has anything to do with the security of the domain. It is not like I am forcing all traffic for the volunteer fire company's domain over the VPN (that would be kind of silly). I am just accessing namecheap.com over the VPN. I don't think using a VPN on a computer seems shady. Maybe I am missing something.