What are /r/atlassian's favorite Products & Services?

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Their documentation (at least a few years ago) didn't really give any guidance for HA, and there's probably quite a few ways you could get it done. I set our instance up with Mysql 2-way replication (master/master) and use unison https://www.cis.upenn.edu/~bcpierce/unison/ to keep the filesystems in sync. I'm using icinga to authenticate with the "live" instance of Jira (via the Atlassian API) to determine whether or not to fail-over.

Atlassian suite of tools are very powerful but they definitely have a heavy price tag.

We've built a lighter alternative to Atlassian tools with these features -

1. Issue Tracker to replace Jira
2. Hosted Git repositories to replace Bitbucket
3. Publishable documentations to replace Confluence
4. The most affordable CI/CD servers

The cost for 250 users on our platform would be about $500. More pricing details here - https://codegiant.io/pricing

We're extremely customer obsessed and are working on bringing together more developer friendly tools and support :)

I would suggest using submodules, as this is common practice (in my experience)

https://git-scm.com/book/en/v2/Git-Tools-Submodules

Although... I am not quite remembering what browsing submodules looked like in a gui

It's impossible, I never signed up with a company address for that to happen. I am using a freely available email domain (https://tutanota.com/) as my email provider. It worked just fine with Trello for many years.

My pleasure as it’s the least we can do! Again, would love if you can book a quick 30 min via my calendar and we can figure out any issues you may be having ASAP. https://calendly.com/azelenko Thanks! Avinoam

Are you the server admin, or do you know the server admin, in case you need to host any files on that server (for convenience)?

Until you're able to find a place to self-host the asciinema.org files, you can always depend on embedding their players for now ( https://asciinema.org/docs/embedding )

I think you got some bad information. From the JIRA Service desk website:

>What is a customer? > >A customer is an end user that will submit requests to your service desk. Customers don't count as JIRA users, so you can have as many of them as you want!

This seems pretty cut and dry to me. Unfortunately, I haven't implemented this myself so I can't comment from personal experience, only what I've read.

EDIT: There's clearer information on their Pricing FAQ here. In short: >Each agent can serve unlimited customers. Whether you serve 100 or 100,000, customers are free.