What are /r/ciscoUC's favorite Products & Services?

From 3.5 billion Reddit comments

This books is the best I've seen regarding configurations and how the systems works together.

https://www.amazon.com/Deploying-Unified-Contact-Center-Express/dp/1329184629/ref=sr_1_1?dchild=1&keywords=Deploying+Cisco+Unified+Contact+Center+Express&qid=1622834946&s=books&sr=1-1

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The harder thing for engineers to learn is how business logic gets translated into the scripting, what works and what doesn't.

For this user, it is not. There is another site that has this setup working - I'm trying to get pics sent or drive out on Monday.

The 7960 doesn't have electronic hook switch control, so you have to use a 'lifter'. When you answer the call on the headset, it lifts the phone off of the hookswitch & sets it back down when you hang up using the headset.

https://www.amazon.com/Plantronics-CS540-Auriculares-inal%C3%A1mbricos-auriculares/dp/B006GQHRU8/ref=sr_1_3?dchild=1&keywords=cs540+lifter&qid=1596148364&sr=8-3

Typically I don't, but if people like the content and want to become either a Patreon or BuyMeACoffee they can with these links :)

Bonus:

Find all Phones from the Device page

Copy WebUI to VIM

Run %s/^.*\(10.[12]\d\d.\d\)/\1/ command *assumes class A private addressing and 3 digit 2nd octet, modify for your IP design. removes start of line to IP

run %g/None/d to remove phones not registered

run %s/\s.*$// to remove everything after IPs

Use results for scripts above.

Free software: https://www.vim.org/download.php

> Are there any other solutions one could use? I checked 3CX but it doesn't work with the phones we have (we have the 8841 lineup)

I think Asterisk might work: https://www.asterisk.org/

Also, if you're looking for a way forward with Cisco, I used to use these people for phone system support (Avaya/Nortel, but I am almost certain they do Cisco too): https://www.blackbox.com/en-us.