It is great how much this industry is growing, and how new options appear in the market. Competition is always good and it is the motor of innovation... so sweet!
For anyone reading this, not all online chat services are created equal. Like everything, some options are better than others, but you are the one to judge it. That is why Kayako invites you to test their ultimate help desk software solution for free. Claim your 14-day free trial right now clicking this link: https://www.kayako.com/free-trial
But what makes Kayako different or better than other options in the market? I will explain it all to you, just keep reading.
First and most important: it makes customer support effortless and efficient. You will never more have to waste a lot of your precious time attending requests and conversations, because Kayako makes everything smooth and easy for you to handle.
The live chat brings your customers a pleasant and comfortable experience: it feels like they were texting their friends, and thanks to the attractive interface, they will be impressed from the first moment they write.
It also allows your agents to check the history of every customer, to provide an even better experience, because personalization is the rule nowadays. Profit from it, because Kayako makes it easy for you.
Your customers can start a conversation whenever they want, even if you are not online, so you can get back to them as soon as possible. Also, you can integrate automation, to make the process even more efficient.
Finally, it comes with several customization options, so you can adapt the live chat software to the goals and needs of your business.