>Seems their customer support respond very fast on any other issue (usually within 1-2 business days) but with money transfer related issues, it is SO slow, like 5 days +
I appreciate the response but I haven't had a reply in days. It's one thing to say it, another to execute on it.
I need that $6K to be withdrawn asap, I have family commitments to meet and real-life issues. It's also not just a me issue, it's a multiple user issue based off the rating on Trustpilot: https://www.trustpilot.com/review/newton.co
I'll start listening once there's action taken on your team.
Not directly - you'd have to use wallet software to import the seed phrase, then generate a transaction to send the BTC into your Newton wallet. Which wallet you use depends on how you generated the seed phrase, but electrum is a decent open-source option.
Yes.
Metamask.io is the official site for metamask, so make sure you are downloading from the right place. once you have it set up, in newton you click "withdraw", then Crypto to Wallet and proceed accordingly.
It's good practice to keep coins in a wallet you control, only using the exchange to move in and out of fiat as required.
The learning curve is a bit steep at first, but there are lots of helpful people out there (and plenty of scammers, watch out for those!)
https://play.google.com/store/apps/details?id=com.snapdesign.crypto_staking_calculator
Calculator for staking options for crypto investors. Free for anyone to use
Ah interesting, I use Textra and it always seems to give me the option to copy a code. Then again I don't use the app I use the website usually.