Yes that's Productboard. Come give us a try if you want u/Sporkcock -- https://www.productboard.com/
What you're looking at is our Portal part of the product. More details here: https://www.productboard.com/product/engagement/
Me and my team use productboard - it's a product management system which lets you collect customer feedback manually or through integrations (Intercom, Slack, JIRA etc.) and then process the feedback in a smooth way to link them to products and features which you can prioritise accordingly.
I can highly recommend it!
We have a community as well where you can chat with our team (I lead it) https://www.productmakers.com and also lots of customer education sessions — both on-demand and live https://www.productboard.com/customer-education-center/ that you can take advantage of to help map out your roadmap.
We have combination of tool: Productboard: https://www.productboard.com with in person presentations and executive summaries (of some phases etc.).
Well and voting, they can be invited to Demos, and interviewed about their expectations in the process. This way they might have impact on priorities in Backlog too :) Or they can suggest some feedback process by themselves as well.
Hey man - appreciate all the questions. I'm not in a spot where I can write a lot, but to understand the product a bit more, there's a bunch of good articles out there to explain PM. Start with this one:
https://www.productboard.com/what-is-product-management-101/
Then, if still interested, buy Marty Cagan's book "Inspired" and read that to understand how high-functioning product managers can work.
Short answer - PMs help facilitate finding problems that teams should solve, prioritizing them, and then working with those teams to ideate, test, develop, and deliver those problems. They're essentially guides (with some decision-making ability) for software development, without actually doing the development.
Re: remote work - it depends on industry and company. I haven't had any issue finding and getting US remote opportunities, but they're all with the expectation that i'm willing to connect with customers to discover needs and problems, either virtually or physically.
Absolutely. But there's a catch - despite a lot of people thinking the best product people come from engineering backgrounds, the truth is - the best ones actually come from UX, Customer Service or Account upport roles.
Your marketing and political campaigning experience both are decent foundations for product work. In marketing, I'm going to assume that you've got experience understand what a product is, judging its product marketing fit and then constantly reviewing data to judge customer sentiment to conversion from prospect/visitor to customer, right? Start there.
Politics is an interesting one. You have a platform, you need to know what the people want, translate that into a message of what they need and evangelize it. Same thing there - you just need to adjust it to a product rather than a person.
What products or business types excite you? What do you find interesting? Identify some and do some research on your own - what sucks? What would you improve? What does the market/customers say via reviews or public comments?
I'd start there and then start researching how things actually get made. Some good places to start are:
https://www.youtube.com/c/ProductSchoolSanFrancisco/videos
https://www.productboard.com/what-is-product-management-101/
https://veamly.medium.com/product-management-101-everything-you-need-to-know-about-the-job-fe849258e3e5
Good luck!
You just need to think about what they do and how their role interacts with yours. In general you can just google "How does a Product Owner interact with X" as a start.
Project Lead (assuming this is sort of like their Product Manager?) - They're looking for how you turn a roadmap / vision into tickets, how you organize and prioritize those tickets, how do you keep the Eng team working efficiently on the highest priority items, how do you share updates, etc. Here's some info - https://www.productboard.com/blog/product-owner-vs-product-manager/
Eng Lead - They will want to know how you think about incorporating tech debt, how you involve engineering in the process of creating a solution, how do you handle documentation / solution definition, how you think about agile ceremonies (assuming they do these).
QA Lead - you've done this job before so I'd imagine you know what you'd expect of product.
The most important part is to collect and consolidate all that feedback into one place. You need to provide a way to capture every idea, request, and piece of feedback from colleagues and customers and from all the tools they use, then categorize that feedback and turn into into actionable data your product team can use. As u/dangflo mentioned, Productboard can help you here: https://www.productboard.com/product/insights/
Interestingly enough, there was an earlier version of this pic that had constructive solutions where this version doesn't.
https://www.productboard.com/wp-content/uploads/2020/11/dangerous-animal-info.png
You guys should really think about using a product management tool like product board that allows us to submit feature requests and for you to publicly share their status etc https://www.productboard.com/ Thanks for the news though!
We use a combination of https://www.productboard.com and Jira. Essentially PMs spend a ton of time in the produtboard figuring out features and when they want to launch, ect, then create task to get these done in Jira.
I think you misunderstood me. This would explain what Im speaking of:
https://www.productboard.com/blog/product-customer-feedback-loops/
Its got nothing to do with reputations. Feedback isnt usually made public.
Hi. I'm a repeat founder and I also am passionate about protecting mental health. You cannot be effective if you are not in a healthy place mentally.
Eat well and get sleep. Studies have shown that job performance suffers after 50 hours of work in a week. There is nothing noble about working 14 hour days. You're only hurting yourself and your team. Find activities to do to separate yourself from work. Ideally, do something that moves your body. I rock climb and I do yoga to help ground me.
I read this article yesterday about the culture at ProductBoard and how they support the mental health of their employees. If there are ways that you can implement any of these into your organization for yourself or your team, you will be providing a tremendous benefit to everyone.
https://www.productboard.com/blog/supporting-mental-health/
I care about this so much that I recently became an equity partner in a telemental health startup. They're only licensed in a couple of states in the midwest, but if you want to talk to someone who has been through this or want some direction on available resources, please feel free to DM me.