What is Reddit's opinion of
Shelf.io?
From 3.5 billion Reddit comments
➔ Shelf.io website
By popularity on Reddit, this Service is:
2 reviews of this app found across Reddit:
1 x co-founder who refuses to code, wears a suit and I have yet to figure out what he does.
1 x architect (this guy does coding, looks at other products/competitors, prioritize features etc, he is pretty cool and happens to be me)
2 x devs
1 x designer
We all have fulltime jobs, this was a side project, our aim is to make a Knowledge Management platform like shelf.io, and clipd served as the underlying base framework we could build upon to reach our goal.
So far it has taken around 3.5 months.
We're currently testing shelf (not free). We put most of our technical documentation there, and the call center can use it as a source of info for first-level calls. I've seen the call center managers doing some interactive diagrams in there to help the call center escalate the incident only when needed.
The toughest part of a KB is to keep it simple, up-to-date and relevant.