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The most popular reviews in /r/MailChimp:
Third-party lists of email addresses are prohibited under Mailchimp's Terms of Use. We recommend growing your audience using the tips found here: https://mailchimp.com/resources/growing-your-audience/
You can add the inactive contacts to a Group before unsubscribing them. You'll be able to view the group of contacts later on and resubscribe people if you want to re-engage with them. As long as the contacts were unsubscribed by the account owner/admin, you should be able to resubscribe them. https://mailchimp.com/help/resubscribe-a-contact/
I don't see the endgame either, unless they are malicious Mailchimp competitors, trying to screw with Mailchimp. (I have no reason to think that beyond pure speculation, I should add). This Mailchimp info suggests it's a well-known problem though (one which we're both just finding out about the hard way): https://mailchimp.com/help/about-fake-signups/
Hi there!
In this case, merge tags would definitely be the best way to send unique codes to subscribers. You could create a "Text" field (in your Audience Fields) and add a unique code in this field for each subscriber. When you add the associated merge tag in a Campaign Email, the code will automatically be added to each subscribers' email.
Getting Started with Merge Tags: https://mailchimp.com/help/getting-started-with-merge-tags/
Schedule batch delivery
https://mailchimp.com/help/schedule-batch-delivery/
Use batch delivery to send your email to an audience or segment of subscribers of any size.
To schedule batch delivery for a campaign, follow these steps:
1 - In the Campaign Builder, click Schedule.
2 - In the Schedule Your Campaign pop-up modal, Check the box next to the batch delivery settings.
3 - Click the first drop-down menu to select the number of batches you want.
4 - Click the second drop-down menu, and choose how long we should wait between sending each batch.
5 - Click Schedule Campaign.
If you haven't emailed them in a long time, they might report you as spam. Also a lot of bounces are bad. Take a look at this before you do: https://mailchimp.com/resources/avoid-spam-filters/
Not sure about which plan works best for that need, but in the tool you can follow the guide here when it comes to importing your email html https://mailchimp.com/help/paste-in-html-to-create-a-campaign/
From MailChimp's own documentation:
> If you work from home, you may not want your home address exposed to your subscribers, so we suggest you use a post office box as an alternative.
The only idea that comes to my mind is to transform the JSON feed to RSS and then use the RSS merge tags. https://mailchimp.com/help/use-rss-items-content-blocks/
I don't know of anything off the top of my head that meets your criteria. But you can always check MailChimp's Integration Directory.
If you're technically inclined or have the resources to pay a developer you also have the option of leveraging Mailchimp's REST API to build a custom integration.
Should be able to get pretty close with just the existing layout editor as /u/Randomscreenname states. You'll probably need to be a little flexible with your paddings and margins. The whitespace and the footer may be difficult to match closely without custom HTML.
One thing that you will have issues with is the text overlaying the background image for the News/Updates and Project Updates section. Some popular email clients, in particular all of the Outlook desktop and web email clients don't support background images without jumping through ugly hoops using Office's VML.
If you just have images with the text part of the image, then there's no issue. But then you can't easily change the text or image without re-editing the image.
.. I'm going to assume your business has its own custom domain, not using generic gmail.com / yahoo.com / etc. domains for email.
Make sure SPF, DKIM, and DMARC are set up for your email domain (usually means you have to add or edit TXT records at the domain host).
For DMARC I'm pretty sure you need to leave aspf in its default relaxed mode due to Mailchimp's inability to send out messages properly aligned to SPF custom domains. Mailchimp uses its own domain for the return address which breaks SPF alignment.
Also make sure you have Mailchimp's server settings for SPF and DKIM in your own domain settings. Once you do enable the verification on their website when you log in.
https://mailchimp.com/help/set-up-custom-domain-authentication-dkim-and-spf/
Beyond that probably not much you can do, sometimes even with SPF / DKIM / DMARC passing correctly the emails may still end up filtered in a recipient's folder due to other algorithms that recipient email provider is using. Often it's just a learning algorithm, so if all your previous emails were being scored as spam then the algorithm takes that into account.
When I re-worked my company's domain records they did indeed pass all the checks but tests to gmail.com were still filtered into Spam. I forget the exact reason, it said something like .."due to emails like this being categorized as spam in the past". In those type of cases hopefully gmail, or other recipient email services, eventually starts filtering your emails out of spam folder.
If you never set up SPF and DKIM, it shouldn't be an issue.
If you setup SPF and DKIM for your domain (recommended), you'll need to merge MailChimp's records with that of O365 or GSuite. They shouldn't have any issues coexist together if those are all the more hosts that will be sending mail for your domain.
What type of email campaign/templates is he creating? Are they completely custom HTML, based on an existing template? Or one of the base WYSIWYG-editor template builders?
If it's custom HTML, they could just create the campaigns under a separate free-level account. When one is ready to send, you just copy/paste the HTML into a new blank template or campaign.
For non-custom HTML, sharing them via accounts by way of a template is probably your best bet. You might check to see if agency-level MailChimp accounts have the ability to copy/share campaigns across accounts. You'd then just set up your company as Agency Account A and your freelancer as Agency Account B.
One other option that came to mind that might work for any type of template is creating campaigns by email. I've never used this feature, but if they're your freelancer is creating the email in MC, I'd hope that it could survive the sending and reimporting into another MC account relatively untouched.
Hi there,
I'm a little confused about what you want to do. I think you're saying you want to transfer word to HTML.
You can convert Word to HTML, but it's not recommended: https://mailchimp.com/help/avoid-word-and-publisher-to-create-content/
If you really want to save time, you could export the word file as PDF and just attach it to the email with a 'Read Updates' button or something?
You could also encourage people to create the emails in mailchimp, rather than word.
Yup, it is possible! Each field in your list will have a corresponding merge tag. If you place the merge tag into your campaign, it will generate that field’s data into the body of the email. For example, in most lists the first name field uses *|FNAME|* as the default merge tag. If you put *|FNAME|* into a campaign, it will populate a contact’s first name into the campaign where the merge tag was placed.
You should be able to find your ‘Validation Codes’ field’s merge tag by going to Lists > down arrow by ‘stats’ > Settings > List Fields and *|MERGE|* Tags. There’s also a guide on using merge tags to help out with them - https://mailchimp.com/help/getting-started-with-merge-tags/
This may be worthwhile: https://mailchimp.com/help/troubleshooting-test-email-campaigns/
Most of the times I’ve run into this issue it revolves around domain verification/authentication. Hope this gets you going in the right direction.
Use groups as that's exactly what they're intended for. You can have just a single group category with your various different group names under it, or you could split out your group names into multiple different categories. For the latter, you could have different groups for client type (small business, large corporation, individual), location (NY, NJ, CT), etc. It really is just however you want to split it out.
When it comes time to send a campaign, just segment your list based on group membership. Or you can use pre-made segments based on those groups.
Make your groups visible when your clients sign up and they can maintain their interests themselves. Alternatively, make them hidden and you retain full control. Or mix and match - you could have client preferred topics for some, but you have your own segments that you retain sole control over.
If I follow, it sounds like you added the people you want to send to as users to your mailchimp account. Mailchimp doesn’t have a way to send to users on the account as that’s not what it is built for. If you want to send to the 354 subscribers you’ll want to create a list and then import subscribers. Then you’ll be able to send to them.
Are you planning on using the same plugin or signup form just from different web pages/social channels? If you're using different signup form types, there is a Source field in each MailChimp list that you can use for segments.
If you're using the same signup form (let's say an embedded form) just on different webpages, you could create hidden groups in your list, then link each form to automatically send contacts to those groups. You'd be able to segment by selecting a single group then. MailChimp has a guide on how to do that: https://mailchimp.com/help/automatically-add-subscribers-to-a-group-at-signup/
I was actually looking into this just this morning and I came across this website:
https://www.saleshandy.com/blog/avoid-gmail-promotions-tab/
It has a lot of really good information. I think I'm just going to ask subscribers to move my emails from promotions to Primary in the first "Welcome" email I send out.
I bet you can create this within Mailchimp's automation features. If not natively, check out using Zapier or IFTTT as a way to bridge the two.
https://zapier.com/zapbook/google-forms/mailchimp/
https://blog.mailchimp.com/using-google-forms-to-create-a-custom-signup-form/
This might be a longshot. If each candidate has one code that identifies them all the time, you might be able to store in a custom audience field and sync the code from Airtable to Mailchimp. Zapier has an integration. https://zapier.com/apps/airtable/integrations/mailchimp/12911/add-subscribers-to-mailchimp-via-new-airtable-records.
Then you could use that field as a merge tag in your email. However I don't know if you can use it to form part of a link like a URL param.
You'd need to use a third-party application to export the new contact information into a Google spreadsheet automatically. For example Zapier could provide this function: https://zapier.com/apps/mailchimp/integrations/google-sheets
It sounds like you're looking for their dynamic content feature. You can select whether or not content in your templates show up to a person based on variables you select (like tags).
Hmm. Try zooming in and out of the page a few times.
We also recommend replicating the campaign to see if you're able to remove the content block. If you're still experiencing issues with the content block, save a template from the campaign instead, and try to remove the content block from the template. Any luck?
Save and Use a Campaign Template: https://mailchimp.com/help/save-use-email-template/
Hey there. To set this up, you'll create either a Classic Automation with the "Product Follow Up" trigger, and add a 15 day delay, or a Customer Journey Automation with the "Buys any Product/Buys Specific Product" starting point, and add a "Delay" step before the first email.
Classic Automation Triggers (E-commerce): https://mailchimp.com/help/classic-automation-types/#E-commerce
Customer Journey Starting Points (Shopping Activity): https://mailchimp.com/help/all-the-starting-points/#Available_starting_points
Hey there. In this case, if you'd like to allow contacts to opt out of one email list, but not the other, we recommend using "groups" instead of tags. By using groups and adding an "update preferences" link to your campaign emails, contacts can choose which emails they'd like to receive.
Getting Started with Groups: https://mailchimp.com/help/getting-started-with-groups/
Can you reach out to our Support team with details about what you are experiencing and they can take a deeper look into this behavior with you? You can use this link to send them an email. [https://mailchimp.com/contact]
Hey there! We've got bit of info here on connecting the Squarespace Commerce integration, and setting up Classic Automations. You'll select the "Buys Specific Product" starting point.
Connect or Disconnect Mailchimp for Squarespace Commerce: https://mailchimp.com/help/connect-disconnect-squarespace/
Create a Classic Automation: https://mailchimp.com/help/create-an-automation/
Perfect! You're very welcome 😊
There isn't a built-in feature to make this work, but it's possible there's a third party solution. We recommend taking a look at our integrations directory here: https://mailchimp.com/integrations/
Hey there. While open times can be viewed on an individual basis, there's no way to view the average/peak open times for your Audience. In this case, we recommend creating an A/B test campaign, where you can send two versions of the same campaign to a percentage of your Audience, at different times, to determine if a specific time works best.
Create an AB Testing Campaign: https://mailchimp.com/help/create-an-ab-testing-campaign/
Sounds like you've got this, but just wanted to point out in case not - wordpress.COM is not the same as wordpress.ORG. The .com version is similar to what you already have...it's their platform and they essentially own your site...if they pull the plug anytime, you're SOL.
Dot org is what you want. You buy website hosting (pm me for who I use, I don't want to advertise them to the whole world because they're still small and awesome) and usually they will install wordpress onto your hosting service for free. Whatever you do, avoid Godaddy, they will nickle and dime you and they just had a major data breach.
That's correct. This includes a few steps that would need to be handled manually.
Doing it sequentially would work, or you could set up two automations, each with a different filter that determines which contacts can enter the campaign. This wouldn't likely be a perfect split (like an a/b test), but you could set up Automation A with a condition based filter, like this, and set up Automation B with a different filter:
"Include X contacts who X."
This can be related to signup source, signup date, email address, etc... We'll add a link to a number of different conditions/segments that can be used in filtering contacts for an automation.
All the Segmenting Options: https://mailchimp.com/help/all-the-segmenting-options/
Hey there! This depends a bit on whether this is a Mailchimp embedded form or a third party form. Using Mailchimp's embedded forms, you can add either hidden fields or groups to determine contacts' signup location. Both of these can be used to segment and target contacts.
Determine Webpage Signup Location: https://mailchimp.com/help/determine-webpage-signup-location/
Add Subscribers to Groups at Signup: https://mailchimp.com/help/automatically-add-subscribers-to-a-group-at-signup/
We don't have a built in feature to check the size, but you could save your campaign as a .pdf, and reference the size of this file. To do this, you'll need an archived version of the campaign. In this case, the easiest way to do this would be to replicate/copy the campaign > set yourself as the only recipient > view email in browser > print > save as .pdf.
Save or Print an Email Campaign: https://mailchimp.com/help/save-or-print-a-sent-email-campaign/
That's correct. Subscribers will not be added to these groups automatically. You can request that they update their preferences/interests (which will allow them to select them on their own), but you can also manually add these contacts to groups.
Add Subscribers to Groups: https://mailchimp.com/help/add-subscribers-to-groups/
Hey there! In this case, groups will definitely be the best option. By adding an "update profile" link to your campaigns, contacts can opt in and out of groups as they please, deciding which emails they receive.
Add an Update Profile Link: https://mailchimp.com/help/add-an-update-profile-link/
Hey there. Are you currently using the "Inbox" feature for replies? This can be disabled directly within the Inbox, by clicking on the "Audience" icon > Inbox > click "Manage" to the right of "Inbox" on the left > click "Remove" under Manage Campaign & Automation Replies.
To disable this for an individual campaign, click on a draft campaign > Scroll down to the "Settings and Tracking" section > click "Edit" > uncheck "Use inbox to manage replies." Any luck?
More info: https://mailchimp.com/help/set-up-your-mailchimp-inbox/
Hey there! In this case, the survey builder will likely be the best option. Alternatively, you could build a Landing Page, and add a signup form content block. You'd need to add fields to your Audience, and you'd want to make sure these are hidden from any other forms (such as the hosted signup form) where you don't want these fields visible, and you'll want to make sure they aren't set as "required" in your Audience settings. When a contact submits the form, their Mailchimp contact profiles will be updated with any added information.
Use the Signup Form Content Block: https://mailchimp.com/help/use-signup-form-blocks/
Hey there. There isn't any way to prevent a signup form from adding contacts directly to your Mailchimp Audience. In this case, creating a Survey instead may be the best option. Survey Responses can't be forwarded automatically to an email address, but you could use "open text" sections to allow users to fill in their own information, and then view these responses in-app.
Create a Survey: https://mailchimp.com/help/create-a-survey/
Hey there. That's correct. While contacts can be uploaded/imported directly into your Mailchimp Audience, it's important that you've received permission from these contacts before importing and contacting them. We have a bit more info on this here: https://mailchimp.com/help/the-importance-of-permission/
Hey there. Details for integrating Mailchimp Transactional into an existing SMTP library or framework can be found here: https://mailchimp.com/developer/transactional/docs/smtp-integration/
Mailchimp Transactional uses opportunistic TLS encryption for all of our outbound email, which means that we'll attempt to use an encrypted connection for every message that we send, so no action needs to be taken on your end. Some recipient servers don't support TLS at all, and others are misconfigured—in these cases, we'll fall back to an unencrypted connection.
Hey there! When contacts join your Audience through a Mailchimp signup form, we'll automatically detect their language based on their browser settings. Then, you can filter/segment contacts based on the "Language" field. If you're adding contacts manually, you'll just add a "Language" column to your import file, using language codes to represent each language. You can either send campaigns based on language, or translate a single campaign using the |Translate:XX| merge tag, and translate content in a single campaign based on this field.
View and Edit Contact Languages: https://mailchimp.com/help/view-and-edit-contact-languages/
Alternatively, if you'd like to allow contacts to choose a language, you can set these up as "Audience Groups." This will not work with the Translate Merge Tag, but would give contacts a choice when signing up. You could then segment/target contacts based on the group (language) they've chosen.
Getting Started with Groups: https://mailchimp.com/help/getting-started-with-groups/
Hey there! If you add an "Email" section to your survey, contacts who submit their email will automatically be added to your Audience.
Create a Survey - Before you Start: https://mailchimp.com/help/create-a-survey/#Before_you_start
Tags can't be added to the Mailchimp hosted signup form, but they can be adding to Landing Page signup forms by editing the Landing Page's Audience settings.
Landing Page - Edit Audience and Tags: https://mailchimp.com/help/create-a-landing-page/#Edit_audience_and_tags
Hey there! If you'd like to be able to target these contacts separately once combined into the other Audience, we recommend Exporting > Archiving (in the original Audience) > Importing with a tag > Deleting the original Audience. Tags don't carry over when Audiences are combined, so exporting/importing is recommended.
Ways to Combine Audiences: https://mailchimp.com/help/ways-combine-audiences-mailchimp
Hey there! Using hidden fields in your embedded forms, you can target contacts who have signed up from specific web pages.
Determine Webpage Signup Location: https://mailchimp.com/help/determine-webpage-signup-location/
When segmenting, you'd create a segment like this: "Field Name" - is - "x"
When you import subscribers to a list you have the option to have mailchimp match existing addresses and update them with the new data you are importing.
On https://mailchimp.com/help/import-contacts-mailchimp/ see:
“12 - If you want to update contacts that are already in your audience, check the box next to Update any existing contacts.”
So you can create the relevant first name and last name merge tags in your existing list and import data that has email address, first and last names, and mailchimp should add the missing data to the addresses. ;)
Segment options don’t change based on Free vs. Paid unless you have Pro or Premium, then you would have access to Advanced Segmentation. Otherwise, the segment options are the same. If you don’t see that segment option it means that audience doesn’t hace criteria that matches it. If you have deleted campaigns or have deleted and recreated the audience for example, that would affect what the segment can look for. You should be able to access anything here as long as your account has the data:
None that I know of. The built-in reports do not appear to track the rate of growth of subscribers; they are typically centered around campaign activity.
You'll probably need to build a custom solution that stores subscriber count on a hourly or daily basis and then run queries against that database of historical values to determine rate of growth.
Definitely - connect the form, choose an email question for the integration to work, choose a text question that relates to a text field in your form. When a subscriber answers, the data should flow back to mailchimp. From there, go to your audience, create a new segment based on the text field you chose. Here’s the integration help article. Here’s an article on how to create segments. You can also use tags to segment, just link your tags as a picture/multiple choice option when setting up your typeform.
I didn’t know that mailchimp was a domain registrar, but the basic process will be the same no matter the platform. You will set one A record, named “@“ (which is shorthand for your domain name) and pointed to the IP address of the site. You will then add a second A record named “www” and pointed at the IP. No need for CNAMEs here from what you described
My newest reply:
But otherwise what is this for, then?
"Use Google Analytics on Landing Pages and Websites"
Effectively, you want to create a "birthday"/annual automated email. MailChimp has a tutorial for birthdays, I'd suggest starting there and tweak it for your needs: https://mailchimp.com/help/create-an-automated-birthday-email/
You've actually got a couple of options here. For the first signup through the embedded form, you can include a hidden field that you can target with your automation (https://mailchimp.com/help/determine-webpage-signup-location/). Keep in mind that an embedded form can only add new contacts; existing contacts can't sign up / update via an embedded form.
To update existing contacts, if you don't want to deal with setting up something via API, you can use a Mailchimp landing page. Signup forms on landing pages will update existing contacts, and you can set a tag for the signup. So if you have a process that includes signing up for different options, like it sounds like you're doing, then you can set up a landing page for each step, and include a different tag for each of those forms.
Mailchimp has a form to request some information they have about you as a contact, but I don't know if this is as a contact for Mailchimp as a business or as a contact for all of Mailchimp's customers. You could submit it and see what comes back, I guess. https://mailchimp.com/dsar-requests/
It is possible that contacts were cleaned if the original email address doesn't work anymore (you can find cleaned addresses by segmenting your audience to Email Marketing Status > is > Cleaned). If they're having their emails forwarded, though, then there's not much that you can do from the sending side of things. You can check to make sure that your sending domain is authenticated, but ultimately, the emails are going from the original email address to the second email address, and if there is an issue with delivery between those two addresses (not between Mailchimp and the original address), then the issue is going to lie between those two email addresses.
Your newer account might be using the new campaign builder introduced last year, which doesn't support templates. If you don't have the option to set your default builder to classic (https://mailchimp.com/help/set-account-details/), then you can reach out to their support team, and they'll be willing to switch your account from the new builder to the classic one, which does offer templates.
Welcome automations are going to be your friend here. You can set up an automation with "joins your audience" as the trigger. You'll want to use the Use Advanced Settings link so that you can add a segment condition to your email, and the segment condition that you want to use is Email Address > ends with > gmail.com (for example). That will allow you to target contacts who sign up from a specific domain. And you can set up however many of these as you like, targeting different domains (if you're on a free account, your automations will be limited to a single email, but you can still use the advanced settings).
Ok - first you'll want to pause your campaign from going out until you've got this squared away and tested.
/feed/ is generally the correct place for a Wordpress RSS feed. When you go to [yourwebsite.com]/feed does it look like a bunch of XML? That's the language of RSS and what MailChimp will look for to populate an RSS-driven email campaign.
If you haven't already, MailChimp provides some great step-by-step instructions for pulling off this type of campaign: https://mailchimp.com/help/share-your-blog-posts-with-mailchimp/
Hope that helps. Feel free to response with more specifics.
Hey there - Have you gone through MailChimp's step-by-step instructions for adding a popup to your website? You can find those here: https://mailchimp.com/help/add-a-pop-up-signup-form-to-your-website/
Let us know if you have a more specific question after going through those instructions. Peace.
Just throwing this out there if anyone else finds this issue. But does any know if that means over 100 messages went to spam folders?
- A spam filter is causing high open rates.
Aggressive spam filters will click links in incoming mail before delivering them to make sure there isn't any malicious content. Our system automatically tracks clicks as opens, and we have no way of differentiating when a click is from a spam filter. This can sometimes lead to an unusually high number of opens from a single domain. If you notice this on your report, it's likely the result of a spam filter. We recommend you ask your contacts to <strong>allowlist Mailchimp's servers</strong> (other providers may refer to as "whitelist").
Check out this help article and see if you the downloaded reports give you what you need. https://mailchimp.com/help/download-a-campaign-report/. Read all the way through for an option to download all your campaign reports at once.
You can use a group checkbox, but hide it in the embedded form. Check out these two help articles at MailChimp.
Never whitelist. If you ask your customers to whitelist your domain, someone else can use your domain to send phishing email or spam to your customers. It will always arrive in their inbox because you asked them to whitelist your domain.
Authenticate your domain by using the guide provided by MailChimp. https://mailchimp.com/help/set-up-email-domain-authentication/
Are you replacing the code for the right group to be checked as described here: https://mailchimp.com/help/automatically-add-subscribers-to-a-group-at-signup/ ? Doing that will allow you to send everyone who "joins that group" your different freebies.
I can tag them for sure, but the people that didn't opt in to receive our newsletter when signing up for the event don't need to stay in our Mailchimp database, since they would cause our plan rate to go up. That said, any of them could subscribe to our newsletter in the future, so I am wondering if there is a way to basically email the whole group of attendees as a sort of one-off.
I guess I could archive the non-subscribing contacts instead of deleting them, but would they count as subscribers, making the plan cost go up?
>t's not exactly what you need but Mailchimp is getting closer to this with one of their new features. You can have one on one conversations but only if someone replies to an email campaign you send from Mailchimp.
>
>https://mailchimp.com/help/about-your-mailchimp-inbox/
Thank you so much
It's not exactly what you need but Mailchimp is getting closer to this with one of their new features. You can have one on one conversations but only if someone replies to an email campaign you send from Mailchimp. https://mailchimp.com/help/about-your-mailchimp-inbox/
I think you can do this using some of the advanced mailchimp develeper features. Here’s a page that gets into the details. You might also be able to do it using MailChimp landing pages associated with the user profile.
I struggled with this for weeks. The answer is simple, but take some time to set up. Don't use the same sign-in information. Each of you should have your own MailChimp account that gets access to the primary business account. From your new accounts, you'll each request Agency access to the main business account. MailChimp's instructions should be able to guide through the rest!
Email customer support, nobody can help you in this thread.
according to https://mailchimp.com/help/about-mailchimp-pricing-plans/
`The Free plan includes up to 2,000 contacts and 10,000 sends per month, with a daily send limit of 2,000. Test sends count too.`
If there is something broken in your account customer support will at least be able to figure out what it is.
I am not sure how to answer directly too, but if you are on a Premium plan, all this should be achievable by passing custom events along with event property with extra information. Premium plans allow creating segments/automated series emails with event property values.
As seen on Mailchimp website:
>Note: All Mailchimp plans can set up Event-based segments, but if you want more granularity, you'll need a Premium plan, which lets you create segments with unlimited segment conditions — as well as the ability to segment by Event properties themselves.
All the best!
Hello Simona,
This link from Mailchimp https://mailchimp.com/help/resolve-the-default-text-content-alert/ mentions about the default text/placeholder errors. Though it does not mention clearly about HTTP links, I have a feeling you have inserted any link or button and forgot to provide a link to it. Can you please have a look at all the links in your campaign and see if it helps?
Cheers!
As far as I know, MailChimp had one field called source, and there is where we can try to identify how the contacts get into list from. If you go into one of your audience dashboard and view all your contacts, there is one column with the name "source", which you can see the input source of each contact. I had found a list of source values from MailChimp doc: https://mailchimp.com/help/all-the-segmenting-options/
There is an API endpoint for recording custom events if you are comfortable creating an integration or have a developer who can. It's possible there are already integrations out there like Zapier that might use it. https://mailchimp.com/developer/guides/track-outside-activity-with-events-endpoint/.
(I replied earlier, but the comment is not showing, so forgive me if this is a duplicate)
Basically, I found that Mailchimp's new Website creator might be triggering the "Landing Page" error.
We had to delete the entire website and then we were able to delete the audience. This would not be an option if you actually use their website maker.
I really hope this helps.
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Edit: repeated words.
Mailchimp recommend that you create separate emails with unique messages for different segments of your audience. But you can use the Dynamic Content feature and use one email to show different content to different recipients
See more at https://mailchimp.com/help/about-dynamic-content/
Personally I prefer to create unique emails for each customer type. You have more flexibility and it makes reporting easier too!
It's called the 'Final Welcome Email' but it sits under the form builder and is very easy to miss!
Here's some info on how to enable it: https://mailchimp.com/help/enable-or-disable-final-welcome-email/
However, when searching for that link I did see a comment that MC may have changed things so that it only works if you've got double-opt-in enabled. Seems strange, but entirely possible.
See how you go though and feel free to reach out if you get stuck! 🙂
Signup forms are not accessible on the mobile app for Facebook, unfortunately. https://mailchimp.com/help/add-or-remove-a-signup-form-on-your-facebook-page/
Just in case you haven't seen it, here's a link to MailChimp's guide on creating automated birthday emails. You can definitely choose a set number of days before a birthday, I'm just not sure if you can choose a specific date this way.
https://mailchimp.com/help/create-an-automated-birthday-email/
> If I remove that file from the gallery then Mailchimp says that the link will be still valid....
According to MailChimp's documentation removed content may still be live for up to 48 hours after deletion. After that you should be good.
I don't think you'll easily find articles specific to your use case.
But, if you are technically inclined, you should be able to figure it out for yourself after methodically reading through all the articles under the following topics in the official documentation:
The articles covering Merge Tags and Automation will not provide the exact steps to get what you need but it will give you the foundation that will allow you to better reason about the problem in terms of how Mailchimp works. It can be a steep learning curve but its worth the effort.
If that doesn't work for you, maybe consider taking an online course on Mailchimp (Paul Jarvis offers a pretty comprehensive one through his site Chimp Essentials, I think he's offering it for around $299 for the 2020 cycle, great value for all you stand learn).
If you have the means there is also the option of hiring someone to build a solution for you but don't expect it to be cheap.
Depends where you're hosting that form - on a WordPress site? Check out this article: MailChimp Group Optin on WordPress
Then you can read MailChimp's guide on actually sending to groups here: MailChimp Group Sending Guide
Not sure if someone could use this info in the future, but I accomplished this through the use of Email Automation Branches. Here's a link to Mailchimp's article on it: https://mailchimp.com/help/create-email-automation-branch/.
Best of luck!
Thanks so much for the reply and the offer of help. Give me a bit of time on the screenshot, as I need to setup an account somewhere to upload screenshots to.
In the meantime, what part of the setup would be most helpful to see? I'm a little worried that this is working as designed, based upon the instructions here
>After you match and import all of the address columns in your file, your contacts’ full addresses will be stored in the Address field of your Mailchimp list. You can see this information in the list view as well as the individual contact profile.<
The screenshot they show just shows a single field for address, with everything merged together. Can you confirm that you are able to create a segment based on individual address fields like State or Country?
For what it's worth, you can also use the import tool to update contacts. There is no need to delete them and upload from scratch. More info in the knowledge base here: https://mailchimp.com/help/import-contacts-mailchimp/#Update_existing_contacts
If your store is integrated with MailChimp, check out the promo code content block.
There's also brute force ways of doing it by uploading codes to a merge field prior to sending a campaign. You'd have to manage and track the codes outside of Mailchimp.
Finally you could generate unique codes based off each subscriber's *|UNIQID|* merge tag plus something static for each campaign. For instance, you could generate a unique $5 off coupon with 5OFF*|UNIQID|*. If you don't want to have to think about what the code is, use *|CAMPAIGN_UID|*-*|UNIQID|*. You'd always be able to identify which campaign it came from by what comes before the hypen, or the user with what comes after. You'd still need to let your ecommerce platform know of the codes though.
Yes, there's a few options. But it might get complicated.
If you're list is single opt-in, it's pretty easy. Just always subscribe them. Still provide a checkbox to subscribe to the monthly newsletter. You'll just always need to only send to those subscribers who have that checked instead of sending to everyone. This runs the risk of a higher complain rate. And if you'd be subject to GDPR or CASL, this probably wouldn't be sufficient to meet their requirements.
If you're list is double-opt in or GDPR-enabled, you can still do the same thing. But people aren't expecting to have to confirm their address just to receive a PDF. If you wanted to send the PDF through MailChimp, you couldn't for those that don't complete the process. You can get the pending subscribers I believe through the API but not online so you could send outside of MailChimp...
If you can collect the information via a different method, you could just integrate the monthly subscription if they check the box. There are a variety of form and integration services that could be made to work, as well as 3rd party plugins that may be compatible with a website platform if you're using one.
Finally MailChimp integrates with some storefronts to allow transactional emails to be sent to a customer even if they have never explicitly subscribed to your list. They will show up with a status of "non-subscribed". I haven't done it before, but you may be able to adapt that so that your capturing of information is kind of like an ecommerce transaction but checking the box makes them a full subscriber.
Is being a "silver" or "gold" member something they can freely switch anytime? Or is it something they earn or buy?
If it can be freely done, just make their subscription level a group with radio buttons instead of a tag. Make sure it's visible to the subscriber and they can change what group they're in by managing their preferences. This can also be done via some integrations if your list is part of a site.
If it's something they need to earn or buy, then that makes things more complicated. You can still use groups, but make it hidden. Changes would need to be handled by whatever you're using to validate that they should switch and likely would be done via the API.
Yes, you can use a column from your spreadsheet to apply tags. I found more info here: https://mailchimp.com/help/format-guidelines-for-your-import-file/#Tags
Was it a date-based automation? Those are the only ones that should send out retroactively. If you use an event-based automation, then contacts who performed the trigger action previously shouldn't be included. In either case though, you can set up a segment condition for "was not sent campaign ABC", which will ensure that contacts who got the regular campaign won't queue for the automation.
Automated Welcome Email automation will automatically send the same email to new subscribes when they're added or imported
You could also do a custom automation along with a manual add to automation trigger for full control.
I think 1-step custom automations are available for free plans if you're not on a paid plan. The Automated Welcome Email definitely is available for free plans.
You can setup the field to be visible, but just hide it with CSS, or convert the field to a true hidden input HTML element with the same name and value.
The drag and drop layout options within Mailchimp would be able to set up something similar to the text on side of photos. ( https://mailchimp.com/help/create-a-template-with-the-template-builder/ ) Depending on your account and if the information provided by your web designer includes HTML code, you may be able to import this exact layout into Mailchimp ( https://mailchimp.com/help/import-a-custom-html-template/ ).
If your files are already named something that is unique per user (e.g. a user id, hash, etc) but not predictable/guessable (so not email address or name), create a merge tag per user and use that as the file name. Instructions here: https://mailchimp.com/help/create-unique-urls-for-subscribers/
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You can also use the *|UNIQID|* field if you don't have a unique ID or haven't created the filenames yet. You can get the unique ID by exporting your list and using the value in the EUID column.
Interest Groups is the feature you want to use. You can then build saved segments or select those groups to send to as part of configuring a campaign. Groups can be included on sign up forms or modified by the subscriber on their settings page, or you can hide them so only you can maintain them.
Don't use a gmail account to send your messages. Get your own domain name, setup custom domain authentication, and send via that address. And then don't send email that ends up getting flagged as spam. It's the sending from the gmail account that's flagging your email as spam since it can't be authenticated as originating from a gmail server.
A custom domain isn't very expensive (usually) and most come with a basic email account or forwarding you could send to your gmail account if you don't want a 2nd email account to monitor.
You mentioned you bought the paid MailChimp package. Is this a brand new account and/or list? How many total subscribers does the list have and what percentage have location data?
From the Timewarp support page: "If your account doesn't have enough subscribers with location data, Timewarp won't be available." That may mean both a percentage of your overall list needs to have location data (which it sounds like you checked) but also a total number of subscribers. So if your list had a total of only 2 subscribers both with data, you might meet the first criteria but not the second.
I'd send a campaign or two and then check again. Or since you're on a paid plan, open up a support ticket or chat. I usually use their chat option and rarely can they not provide the answer I need fairly quickly.
you can test different subject lines and use the one that gets the best open rate, click rate, etc.