What are /r/hetzner's favorite Products & Services?

From 3.5 billion Reddit comments

You can actually just run the VPN server on your Windows VPS, such as SoftEther, enable the protocols you want so you can even access it from your OS native VPN client, then set the firewall to only allow listening to RDS from that interface, done.

I am not sure specifically why these servers were picked. I will pass on your feedback about the EX servers. I am sorry they are not included in the sale. Perhaps, however, there is something on the Server Auction that will catch your eye. The servers on the Auction don't have setup fees either. https://www.hetzner.com/sb --Katie

Hi again, as you can see in our ToS, this is already prohibited:
https://www.hetzner.com/rechtliches/cloud-server/

However, the risk that a customer violates our service agreement is fairly high. As a hosting provider we have the responsibility to protect our customers and other users of the Internet. At the moment I can only forward your wish to our dev team but I can't promise anything.
If you know more people who wish for a Cloud server with GPU, you can encourage them to send us feature requests. If our dev team sees a growing demand for Cloud servers with graphic cards, maybe you'll get lucky :)
--Julia

Sorry, I've meant "Scaleway", Scalable was the stock broker :D

https://www.scaleway.com/en/object-storage/

EDIT: Also in Amsterdam, not Frankfurt. Sorry, that's just a fire&forget service provider for my ATM, had my media there for about 1-2 years now and the bill is extremely low.

This drive is 98 euros with VAT and without VAT 83 euros, which is around 16,6 € /TB

https://www.amazon.de/-/en/gp/product/B08GR3XKRT

Inside the case is a normal Seagate drive which is sold much more expensive if you buy it as internal drive, but it is the same drive.
Of course nobody hyperscaler or Hetzner buys seriously drives from Amazon, instead they contact to resellers or factories and orders straight. But my point is, if you can get 16,6€/TB a seagate drive which has so much more extra, like I said previously, you can press the price near 10€ /TB when you really do business. Sorry if you do not understand how the pricing works.

Well, the behavior I'm experiencing with Hetzner's server is just unusual. My regular host is MediaTemple (a LAMP VPS that is considerably less powerful than the M90). As a test, I unzipped the WP CMS, which when unzipped is 60 MB, about 3000 files. Uploading the directories from that zip on MT takes a few minutes, and Filezilla does simultaneous uploads via SFTP. Everything is speedy.

On Hetzner, that same unzipped file is taking in upwards of 30 minutes to an hour. It uploads each file one by one, painfully slowly.

Here is my upload speed: and I get the same result.

What exactly do you want the VM to do? If you use NordVPN, you will have NordVPN IP appear to the sites you visit on the VM. If you want to route VM traffic through your home network, then it will have your home IP appear.

If you use VPN on VM (with default gatway as VPN) and want to SSH or RDP to the VM, then you either have to add manual static route to your home IP. Or see if the VPN offers port forwarding and static IP. Alternatively you could try Zerotier which will just connect your home PC and Hetzner VM creating LAN VPN essentially and you can still use NordVPN default gateway on VM.

Hi there reddit readers - Yes, we did increase prices on **some** models from the Server Auction. We only sent emails to customers whose servers were affected by the price change. That's why some people with Auction servers did not receive any mails -- they weren't affected. We have also recently sent another statement by email to the affected customers, including an alternative option for them. In addition, our page about our environmental protection measure is back online: https://www.hetzner.com/unternehmen/umweltschutz/ It was not possible for us to offer our renewable energy certificates for a short period of time. We therefore took the page offline as a precaution in order not to spread misinformation. Now we are able to provide those certificates again. --Katie, Hetzner Online

Hi there reddit readers - Yes, we did increase prices on **some** models from the Server Auction. We only sent emails to customers whose servers were affected by the price change. That's why some people with Auction servers did not receive any mails -- they weren't affected. We have also recently sent another statement by email to the affected customers, including an alternative option for them. In addition, our page about our environmental protection measure is back online: https://www.hetzner.com/unternehmen/umweltschutz/ It was not possible for us to offer our renewable energy certificates for a short period of time. We therefore took the page offline as a precaution in order not to spread misinformation. Now we are able to provide those certificates again. --Katie, Hetzner Online

Interestingly Hetzner removed all information about Energy-information from their About page: https://www.hetzner.com/unternehmen/ueber-uns

Previously: https://i.imgur.com/85GQ4GM.jpg

CHOOSE HETZNER WITH A CLEAR CONSCIENCE: Hetzner Online wishes to use these measures to promote energy-efficient use of the Internet. The associated costs will be met in full by Hetzner Online and not passed on to clients. Choose a cleaner future together with Hetzner Online!

The best servers for these kind of tasks are the ones with the highest CPU power, so AX101, AX161, PX93, EX100. We have a live chat where you can write directly with our sales technicians. Go here and click on the red chat icon in the bottom right corner. (It's only visible during business hours). That team can help you find the server that is best for your use case and walk you through the ordering process. --Katie

Rarely, there is one of our old GPU servers in our Server Auction. There doesn't seem to be any in there right now. (You can use the search filter to search for 'GPU'.) --Katie

well, there's a statement from Katie (/u/hetzner_ol) from yesterday:

> [...] We don't permit any crypto-mining or any other applications that are related to it. [...] > > https://www.reddit.com/r/hetzner/comments/s301do/cpuminers/hslwwaa/

and from the TOS:

> The operation of applications for mining cryptocurrencies remains prohibited. These include, but are not limited to, mining, farming and plotting of cryptocurrencies. > > https://www.hetzner.com/legal/terms-and-conditions

Seems to be pretty clear that a ethereum node is not allowed

Would you mind sending these questions to our support team here? https://www.hetzner.com/support-form That way, your questions will go straight to our product development team work designs our new dedicated root servers. They will be able to give you more details answers. They might also choose to not reveal some of this information, too. We don't publish roadmaps for upcoming products, so they might not be able to give you any info about a server with a DDR5 configuration or a permanent IPMI option. Thanks in advance! --Katie

The easiest way is to define a DNS record in your domain registrar. They usually allow you to do that. You need a record of type A defined with the IP address of your machine.

The second easiest way is to tell your DNS registrar that your DNS servers will be the ones from Hetzner, then using the DNS service from Hetzner to create your DNS records:

https://www.hetzner.com/dns-console

Hosting your own DNS server is something I would put last in the list if you don't want to make things more complex than necessary.

I'm sorry to disappoint you there. We try to design the base configuration for servers based on what we think will be most useful for the greatest number of customers. You can, of course, add more drives using the configurator tool. --Katie

We don't publish roadmaps about products that we are developing and my possibly release. We prefer to publish good news once those products are ready to go and customers can use them, like we did today with the EX100.
When we had the old GPU server, we unfortunately experienced abuse/fraud from customers who ordered them. I believe that is why we haven't had any newer GPU-models since then.
Very rarely, you might still see one of the old GPU servers on our Server Auction. Maybe you'll get lucky and find one there. Or you could ask if anyone has one available for transfer in the "Marktplatz" (Marketplace) section of our customer forum. --Katie

Hi there , No, we're not planning any special sales over the winter holidays. We want to allow our teams the chance to relax and to enjoy the holidays as much as they can. Maybe you can find something on our Server Auction: https://www.hetzner.com/sb These servers have no setup fees! --Katie

That turned out to be a better solution than TOR. I'm running the cheapest server + NordVPN (OpenVPN) + privoxy + a set of scripts to control it through ssh.

It's extremely fast, cheap, and the bandwidth is unlimited. Thanks!

It is sometimes possible to add RAM to models on the Auction. If that would be helpful with a particular model, please check with our Sales team. If you're already a customer, just write a support ticket using your Robot account. If you're not yet a customer, you can write to them at https://www.hetzner.com/support-form --Katie

I feel a bit out of depth, honestly, answering this question. Would you mind writing to our technicians here? https://www.hetzner.com/support-form They can let you know if it is possible, and if there are any extra costs that might result from that kind of setup. --Katie

Because you asked for comment: Generally "root servers" are standard products with a limited amount of customization options. The reason for this can be support (if everything is just the same it is easier to fix things if they are broken) or technically (it is just designed for this purpose as "mass product").

Not sure if it is possible to have another NIC - but that would not help you regarding failures. The switch and the root server have to be configured for e.g. LACP which makes things more non standard and complicated. Things can't be automated anymore. Also even if the nic will get it's own link with its own IP that have to be on one invoice for your server. If Hetzner is calculating the traffic over the switch port, then they have to "manually" calculate your new invoice with two ports (or just charge for two single root servers even if you only own one with two nics). The server racks are maybe standard configuration "for the purpose of standard generic root servers". You will maybe find the exact amount of switches needed for this rack. Also the bandwidth needed is maybe calculated. You can't just put another switch as backup into the rack for e.g. failover. The infrastructure in that area is not meant for it.

There are maaaaaaaaany other reasons why things are not possible on standard products (security concepts?) - I am just guessing what the reasons are for Hetzner. But that really makes sense.

You can do nearly everything you like and mentioned with the colocation stuff: https://www.hetzner.com/colocation - fully customizable. Homers Car will fit into that garage cut not into the root server rack garage.

They probably detected your Cardano nodes traffic, which is against TOS: https://www.hetzner.com/rechtliches/root-server/

>Therefore the following actions are prohibited:

>Operating applications that are used to mine crypto currencies

These are the current policies: https://www.hetzner.com/rechtliches/system-policies It seems that crypto mining in all forms is banned on the cloud instances, but not on dedicated hardware. Which is probably what you want, as the SX line has very cheap storage?

> What does mean on this page: https://www.hetzner.com/unternehmen/rechenzentrum/PRIVATE PEERINGS (5090G) for example to Amazon?

At an Internet Exchange, all AS are basically connected via one giant switch. I am simplifying, mind you. Most AS are having a BGP session via the route servers, which reflect those routes to all other connected AS, while removing themselves from the route path, so the traffic flows directly the two AS exchanging traffic. Some AS do not peer with those reflectors and you do not receive their routes. For that, you are establishing a peering session, where you establish a BGP session with the other AS via the giant switch. You are using their public IX address to establish it.

A private peering is a direct connection on a separate Layer 1 connection, which means they pull a cable from one router to the other. They are using public IP, but they aren't usually reachable from the public Internet.

You benefit from a shorter route, because the traffic does not have to flow over transit and therefore also lower latency.

When you go to Cloud section here: https://www.hetzner.com/cloud
You see as a default is checked "default" but then you can select "dedicated vcpu" That is not a dedicated server which you meant. I was asking what is the difference between these, more specifically, is there more difference than a shared vCPU.

If you think it's a Hardware failure, try to call the support in your specific hetzner datacenter instead of the general support. They should be available 24/7, even on weekends.

https://www.hetzner.com/support-center

Using cloud volumes might be the fastest solution, but syncing all the volumes at the rate you want might be an issue. Also, having as many copies of data might be overkill. Storage-boxes make sense for your use case. You should be able to mount them using NFS across all servers. Also, NFS works fine on these servers. There was probably some issue with your configuration.

Regarding the actual software that you run on the hardware you rent, the only requirements are what is in the system policies. Other than that you can configure your system however you want (of course, if you misconfigure it, you're on your own).

Specifically, DNS configuration is nowhere on these lists.

We sometimes can't believe it ourselves! We're still growing with each passing month. I sometimes have a hard time keeping track of which DCs are coming close to completion and which ones have already gone live. Here's some of the recent ones. Of course, none of that would be possible without our customers. We are thrilled that they continue to choose us. --Katie, Marketing

Hi there u/NewRedsquare - Sorry to just now be responding to your message. I have been out of the office.

Hetzner complies with EU and German/Finnish regulations regarding data privacy.

Our Abuse team reacts when it receives an abuse complaint. They contact the server owner and ask the owner to fix the issue. Yes, our Abuse team takes DMCA complaints seriously. See paragraphs 6 and 7 of our ToS. Customers who have issues with them tend to be customers who do not respond to the messages from our Abuse team or who have repeat problems.

That being said, if you are already planning to violate our ToS, it would be best if you search for another provider. --Katie, Marketing, Hetzner Online

Exactly right! :) There's a 360 tour on our website. We can't really let you go exploing in one of our DCs in real life, so we created this tour. --katie

Hi there u/BeowulfRubix - The response time depends a lot on what team helps you with the support ticket. If you need help because of a hardware issue, for example, you think you need a drive replaced in one of our unmanaged dedicated root servers, you'll probably get a response in 4 business hours or less. (This is our goal.) However, it is often much quicker than that as you can see from some of the comments below. We build and man our own DCs, so our own technicians are in the DCs 24/7/365 to help you with any infrastructure issues.

If you have a question that deals more with your customer account (new account verification/Sales, Accounting, the customer administration interfaces) these teams work normal business hours. If you go here, and scroll down to "Telephone support hours", you will see the office hours for our different support teams: https://www.hetzner.com/support-center

If you purchase a managed product from us, their office hours are also during normal business hours, but you can write emergency support requests and a colleague who is on standby will help you if it is actually an emergency.

I hope that this information helps you make a decision. --Katie, Marketing, Hetzner Online

I can't directly see what's wrong. Try fully opening it and slowly narrowing it down.

Maybe add the RST flag like shown here: https://www.hetzner.com/news/free-firewall-for-your-dedicated-root-servers/

I understand that that could be a deal breaker. If you write to our technicians, maybe they can give you more technical details about what measures they take to safeguard the data on Nextcloud: https://www.hetzner.com/support-form. --Katie

It's on our to-do list. It takes us just a little bit longer to provide new OSes for Robot. We usually announce these Robot OS updates in our customer newsletter. https://www.hetzner.com/newsroom/newsletter

Once it's ready, I'll try to make a note to respond here. --Katie, Marketing, Hetzner Online

Interesting, so they do use GPUs at scale with Hetzner.

I remember they used to have GPU machines, but when I went to check they're out of stock, e.g. https://www.hetzner.com/dedicated-rootserver/ex51-ssd-gpu/configurator

I see only four server in the server auction.

Are you planning to start offering CPU systems again? Including Radeon (Vega 56/64/VII) ones, perhaps?

I believe that we are still testing them, so there are no firm plans if/when we will offer them. We do currently have some "old" Epyc-based servers on sale without setup: https://www.hetzner.com/dedicated-rootserver/matrix-ax --Katie

Hi! I understand that you are concerned about your privacy.

If you have general questions you can use our official support form https://www.hetzner.com/support-form or write to [email protected]. Also, you can write us a message here on Reddit as well. However, we (marketing team) check social media and the forums only a couple times a day. Our support team gets a notification if there is a new request. Therefore, answering your question may take a while longer. --Julia, Marketing

Why do you want to use Hetzner's storage box for this purpose instead of using a Cloud Drive, for example, Google drive or dropbox. A Storage box is great if you want to backup data from your cloud server, but if you want seamless integration with your OS, then Google Drive is far better. The price is also lower as compared to the storage box.

Note that I am not talking about regular google drive. The above point is related to the Google Workspace account. The cloud drive in google workspace comes with "Google Drive for desktop" client, which integrates very well with Windows and macOS.

O I will.
They've esentially told me they don't want my business.

Just to list a couple reasons why this may be true.

A. I'm in the US.
B. I use a VPN.
C. I use a riseup.net address for situations like this to keep spam out my main email inbox.

I don't see any of these things being a good reason for not allowing me to have a server on their system. Fuck it. Nocix is HAPPY to take my money. Hetzner: get f***ed!

"kind regards,"

-M