Very true. Delighting a customer is one of the best ways to grow a business. I've heard one company do this an racked them up $980K in sales over time.
Reducing the amount of people who leave by 5% can increase profit by 25-125%. The key is mastering the experience of the first 100 days.
Here are 15 other ways to turn customers into brand ambassadors and a quick guide on providing amazing customer service.
One company I work for uses a site/app called When I Work - http://wheniwork.com
As an employee, I really like it.
Another company uses When To Work - https://whentowork.com
...which I get confused with When I Work sometimes, and as a user, it's pretty crappy.
Highly agree with StudentofDuckworth.
Especially starting on #1 and #3 as you can get yourself into a boat load of trouble if you are financially on the hook.
Selling the tanning beds (as you mentioned in another comment) will not compensate a boat-load of debt.
Some resources for you to read:
If you are making more money than you know what to do with hire a manager to deal with the drama.
Another thing to consider is something like http://wheniwork.com/ I have never used it but seems ideal. Make a schedule and then let employees use the app to trade shifts and such. Might be worth checking out. I reviewed it when I was thinking about buying into a food service business.
~~You're probably right, but their site still has the share link win shirt button: http://wheniwork.com/free-shirt~~
EDIT Apparently the freeshirt button is only there if FF. When I opened the page in Edge there is a no more shirts message.
Planning Center's great but I'd never use it outside of a HoW environment. This is a product that's meant to fit a specific niche and from someone who schedules regularly within the service, I would see this as a nightmare to use outside of a HoW context.
I second When I Work.
wheniwork it's an employee scheduling app that can be accessed on every device, even sets a certain radius for employees to clock into to make sure they're on site.
It costs some money for commercial use, but it gets the job done. Check it out,p.
If people don't have jobs, then they won't be able to afford things, if they can't afford things then demand will drop, if demand drops then price drops.
Whatever a company saves by switching to automation can be reduced from the price.
Also:
> According to statistics from the U.S. Department of Labor, labor costs are one of the largest expenses any company has to absorb. In the retail industry, they average roughly 10%-20% of total revenue – even more than the cost of inventory on hand in most cases! Other industries, including the food and hospitality fields, may see that percentage rise as high as 30%. In many cases, the cost of labor is second only to the cost of real estate.
http://wheniwork.com/blog/are-your-labor-costs-out-of-control/
http://wheniwork.com/blog/are-your-labor-costs-out-of-control/
20-30% of revenue is usually used on labor expense. As for could it be changed, maybe, depends on the business and other expenses. Not a concept, more of a hypothetical question, so removed.