What are /r/AnyDesk's favorite Products & Services?

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Hey u/aonesaucy , AnyDesk is free for private use. Please understand that in order to finance the free service we provide we need to detect professional use cases through regular monitoring. This is ultimately so we can keep supporting our free users and maintain costs. We aim to keep AnyDesk free for private users. In order to do so we need to make sure that users falling under professional use cases purchase a license, as agreed by our terms and conditions.

If you have been wrongly picked up by mentioned monitoring, please inform us about your AnyDesk ID, use case, and country:

https://anydesk.com/en/contact/support

Thank you for your understanding

Hey u/keyboard76 , AnyDesk is still free for private use. Please understand that in order to enable the free service in the future as well, we need to detect professional use cases through monitoring regularly. This is so we can keep supporting our free users and maintain costs. We do aim to keep AnyDesk free for private users in the future as well. to be able to achieve this we need to make sure that users falling under professional use cases purchase a license, as agreed by our terms and conditions.

If you have been wrongly picked up by mentioned monitoring, please send us your AnyDesk ID, rough use case and use time, as well as your country.

We will gladly help resolve this situation:

https://anydesk.com/en/contact/support

Hey u/LinuxIsFree , AnyDesk is still free for private use. Please understand that in order to finance the free service we provide we need to detect professional use cases through regular monitoring. This is ultimately so we can keep supporting our free users and maintain costs.

If you have been wrongly picked up by mentioned monitoring, please tell us your AnyDesk ID, use case, and country:

https://anydesk.com/en/contact/support

At the suggestion of another Redditor, I just started using Jump https://jumpdesktop.com/ and so far, it works great. Maybe having a few million fewer users is putting less strain on their servers.

Interesting to note that I have AD on three Windows machines and only one is giving me the "Business Use" nag screen. Each PC has its own user ID.

> We use both expressVPN without any extra configuration, vpn or anydesk side, do you think that we should make some changes?

I'm pretty sure that this doesn't allow direct connections between you two. I'm not familiar with ExpressVPN, thus don't know if they offer this. If they don't, I'd look into Tailscale.

> they told me? who? anydesk or some friend/user of yours?

Sorry for not being clear about that: Anydesk told me, during a support phone call. One of my clients back when I was a self-employed IT contractor also asked them if they were able to see what their customers did, and they denied.

They could be lying, of course, but if you don't trust them, anything they say doesn't matter, and it's better to just avoid them. Which you absolutely can, if you are willing to jump through the hoops to get a VPN set up between you two.

Hi, I know this is 4 years old post. I just want to let others know another solution.

You can just buy the dummy plug (HDMI or DP) from Amazon. The GPU will think that it's connected to a display (where actually the dummy plug tricks it into it) so Windows won't turn off the display drivers and you will be able to connect/work on remote pc using AnyDesk.

For example, one of the link

I believe AnyDesk requires the computer to be outputting a video signal to work. If no video cable connector is plugged into the computer it doesn’t bother generating a video signal to output. I got an HDMI dummy plug off of Amazon to solve this issue. 4K HDMI Dummy Plug

Use HDMI/Display Port Dongle. something like this: https://www.amazon.ca/CompuLab-4K-Display-Emulator-fit-Headless/dp/B00JKFTYA8/ref=sr_1_5?keywords=CompuLab&qid=1659053728&sr=8-5 pretty sure you can find other brand.

Hi there, a connection to your device is only possible when accepting a session. So in your case, all good, no one can access your device with the ID only. If you like, report the issue here so our legal team can follow up on it: https://anydesk.com/en/contact/general Best regards, the AnyDesk team

Hey there, very sorry to hear that!

Please report the issue here so our legal team can follow up: https://anydesk.com/en/contact/general We further recommend to report the incident to your local police.

If you have ended the session and deinstalled our software, your device cannot be accessed anymore via AnyDesk. Please check your device for any unwanted malware or apps that are unknown to you and also follow the really good advice given here already.

Your AnyDesk Team

Hi there,

If you have experienced a scammer misusing our software, please report it here: https://anydesk.com/en/contact/general We recommend, if you have any information about this scammer, you should also report it to your local police.

When receiving a connection request, AnyDesk creates a “connection_trace.txt” file that includes information such as the Session details. The local “connection_trace.txt” file can be found in the same folder as the configuration files for the AnyDesk client.

Best regards, your AnyDesk team

Hey there, thank you for reaching out to us.

Please ensure that both sides of your connection are using the most recent versions of AnyDesk.
You can check our download page here:
https://anydesk.com/en/downloads

If your issue continues, please contact us directly:

If it doesn't work on your system, I used these to make it work on my old gaming computer I needed access to that would just refuse to work without a monitor connected.

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Display emulator

Usually on my Android hosting devices, when I run Anydesk it asks if I want to install a plugin to allow remote control. It sends me here: https://play.google.com/store/apps/details?id=com.anydesk.adcontrol.ad1

I don't know if it's compatible with Amazon devices and there may be a different plugin for particular brands.

Hey there, thank you for getting in touch with us.

It would be best if you contact our Sales Team, they can create an offer for you, recommend the best license configuration for your use case and get you in touch with one of our specialists if any technical questions arise.
To do so, please use the form found here: https://anydesk.com/en/contact/sales

Best regards, your AnyDesk Team!

get off your high horse. if you consider a couple of old PC's mining as "professional use" then you need to get your head checked.

https://anydesk.com/en/professional-use please clarify how this is a business environment?

I am not sure but the standard plugin for Anydesk is at https://play.google.com/store/apps/details?id=com.anydesk.adcontrol.ad1

There are also a few other specific plugins but if you are running Android with an Arm processor or compatible this would be the first one I would try.

Then setup Port Forwarding on the router to expose the port(s) to the internet. Make every computer it's own port and remember the port numbers (their mapping to computers) somewhere in phone/google drive.

That's the fastest, simplest way. VNC clients should be available everywhere, Android, etc, but if you need an HTML5 VNC server, then consider Apache Guacamole (with port forwarding as explained above).

Apache Guacamole is a remote desktop server that spits out an HTML5 website client to whoever conects to it. It's a .war file (A Java Server Application, a glorified .zip file, you can unzip it if curious), so it can be run inside Apache Tomcat (Apache server with Java installed) on windows XP. Or you can maybe locate a XP standalone executable if you dig a bit, .war files can be made into .exes if portable java is included i guess.
https://guacamole.apache.org/releases/1.3.0/
https://stackoverflow.com/questions/694513/how-to-install-tomcat-on-windows-xp

Tight VNC exposes a webpage client also, but the webpage contains a Java Applet, those run on NPAPI extension system, only supported by Internet Explorer currently, Chrome, Firefox discontinued it since about 2015.

Let me know if you have further questions.

Probably Not, Google Being Google, but TightVNC should work perfectly as long as you don't mind connecting via IP adresses or if you setup your own local DNS system.

And should work on XP, it's FOSS. https://www.tightvnc.com/download-old.php

You are good if you installed anydesk from https://anydesk.com/ and you did not accept incoming connection.

If you allowed remote connection or if you installed client someone tempered with, you can assume that all information on the laptop (account data, emails, browser history, cookies ... ) is now in possession of someone else and all IoT devices on your network are now spying on you.

Hi & thanks for reaching out!

In case you encounter a bug or problem with our software, we also offer a contact form that our customer care staff can use to deal with your request: https://anydesk.com/en/contact/support. They'll be happy to help you!

Best regards,

your AnyDesk Team

Go get yourself whitelisted. I mean if you think about it.. your use case sounds EXACTLY like what SHOULD get flagged. If it's not someone that's literally doing remote technical support (free or not), who else should get flagged?

https://anydesk.com/de/professional-use

You could use a freeware program like Don't Sleep (http://www.softwareok.com/?seite=Microsoft/DontSleep) which can block shutdown. It might be the easiest solution. It will also keep the computer from sleeping which is also useful.

I don't know if it will help but you might take a look at Display Fusion from Binary Fortress at https://www.displayfusion.com/ It is a tool that is supposed to make multi-monitor setups work better. I don't have this setup to test but it may help you. Good luck.

According to this post from u/AnyDeskSupport you can cask to be removed from the "commercial use spam popup". They said that you can email to and ask them to remove but I sent them a message and have not heard back on over two weeks. They also mentioned that you can send them a PM here on reddit and they might help. I've done just that myself just now so we'll see if they actually come through with what they officially promised.

Another interesting looking potential replacement is https://www.nomachine.com

Hello, personal use is if you use AnyDesk to support friends and family or to access devices in a private environment.

AnyDesk is free for private use. Please understand that in order to finance the free service we provide we need to detect professional use cases through regular monitoring. This is ultimately so we can keep supporting our free users and maintain costs. We aim to keep AnyDesk free for private users. In order to do so we need to make sure that users falling under professional use cases purchase a license, as agreed by our terms and conditions.

If you have been wrongly picked up by mentioned monitoring, please inform us about your AnyDesk ID, use case, and country.
You can either do so through direct messaging here, or through our contact form:
https://anydesk.com/en/contact/support

Thank you for your understanding

Hey u/MrApollocreed , in the Kaspersky Security Cloud, in the settings, find the "Threats and Exclusions" page, then "Specify Trusted Applications".

Add browse to the AnyDesk.exe executable file and select it, then check the box to “Allow interaction with the Kaspersky Security Cloud interface”.

Please note that this must be done either locally or through a different, trusted-by-default, remote access application.

If you are still experiencing issues, please let us know:

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https://anydesk.com/en/contact/support

Hey u/Traspen , it appears you have wrongfully triggered our commercial use detection.
Could you please tell us your AnyDesk ID, as well as roughly in what way and how often a month you are using AnyDesk? As well as from/in which country you are using AnyDesk?
Please send us this information through our Contact Form:

https://anydesk.com/en/contact/support

Generally, please note that any use or connection from, to or within a professional environment or network is considered professional use.

Hey u/xejNcs , please contact us through our official support form, for such issues.

We´ll gladly look into the situation for you.

https://anydesk.com/en/contact/support

What I always find difficult is to determine exactly what the current version is of the product. Mine is 5.1.0 yet the website only mentions 5.0 version. Only place I could find on their website where 5..1.0 is mentioned is here https://anydesk.com/en/downloads/windows

https://www.amazon.com/Display-Emulator-Compatible-Windows-fit-Headless/dp/B07C4TWZRM/ref=mp_s_a_1_1?crid=2S5LABBD9C8W2&dchild=1&keywords=hdmi+dummy+plug&qid=1635997775&sprefix=hdmi+dummy%2Caps%2C342&sr=8-1

The hdmi dummies are pretty awesome if you want to run a headless unit, such as a Mac Mini.

Three of these can be bought on Amazon for about $14., and they plug into your hdmi port just like a cable would.

Here's the one I got for my company:

https://www.amazon.com/dp/B074FT1P8M/ref=cm\_sw\_em\_r\_mt\_dp\_5MFSBVP7BA8WW4WXA57M

Did you setup unattended mode on the Android device in question? Also, if you have more than 1 android device you want to access you will probably need to have a separate Google account per device. So far I have not had any luck accessing both devices on a single Google account. Also you will need the Anydesk control plugin seen at https://play.google.com/store/apps/details?id=com.anydesk.adcontrol.ad1

Yes, you certainly can. I ran into an issue with the monitor, but I just picked up a couple of these guys: https://www.amazon.com/dp/B07FB8GJ1Z.

Their cheap and they do the trick nicely.

Oops, I'm seeing it now in your post title! I should have read which was "to" and "from" more slowly.

In that case, why not just use the official Chrome Remote Desktop app in conjunction with Chrome Remote Desktop? Forget AnyDesk IMO, which is best off for computer-to-computer connections.

This is probably the right question. A variant on it is the display has defaulted to 640x480 (which sucks) and you can't make it any larger.

If either off those sound like you, /u/Plastic-Own, the right answer is something like this:

HDMI Dummy Plug Headless Ghost Display Emulator

It's a 3-pack of little plugs ($15 @ amazon) that make the system think it's connected to an up-to 4K display. I've been using them on headless Raspberry Pis that I have running the GUI desktop. Works great!

I have the same issue too, this issue because of the monitor connect to PC by DisplayPort is turned off, so the PC cannot detect working monitor to get resolution to display for AnyDeskt, this also occur with TeamViewer, but TeamViewer streaming sceen with defaut resolution 640x480 to fix this issue (but this resolution is to small and still useless). So i have found a solution to resolve this problem from TeamViewer forum. You just have to buy a "HDMI Dummy Plug Display Emulator" which selling very much on Amazon and the price is very cheaps. :D