Upvote for correct information.
If Recuva (which is free, btw) doesn't work, there is a more powerful, albeit slower program called GetDataBack. It's not free, it costs $79, but it's extremely powerful and designed to handle your exact situation. Once again, I can't stress enough - Recover to a completely different device than your source.
It's not free, but I've had enormous success with this software: GetDataBack. You just point the software at the device and let it run. With a 500GB drive, it could take upwards of 6 hours, but I've saved dozens of customers with this software. Get the NTFS one.
Before buying, you may want to try Recuva, it's free but less powerful. If it does the job for you, then great!
IT guy in rochester guy here..
if comptuer recognizes drive then it works, pull your stuff off. if not go to next step.
download GetDataBack
software is a pretty simple three-step process to recover corrupted or deleted files so long as they have not been extensively written over (will usually take several hours to run)
tell friends and family you do "Data Recovery" on the side and charge em $20 bucks to save their shit when they screw up their computers. (a.k.a. "profit")
If you ever need to do data recovery, Get Data Back is amazing software and it's well worth the $80 ($70 for FAT partitions) price.
I accidentally nuked the storage partition on my techflash a few weeks ago and GBD recovered the entire partition intact, with 3 customer's data on it.
I had a few hdd's bomb out in my time.
I caved and bought a program from these guys a few years ago: http://www.runtime.org/data-recovery-software.htm
It worked pretty well for me but the catch for stuff like this is to stop any writing to the disk immediately. I recovered about 80% but I was foolish and tried many methods to repair so that may have screwed up the remaining data.
As others have mentioned, freezer, logic board switch, try to mount it in Linux.
Getdataback
http://www.runtime.org/data-recovery-software.htm
You want the one for FAT. I understand you might not have $80 on hand to see if you MIGHT be able to recover your stuff. If that's the case, I'm sorry I can't help. I would never endorse piracy, and I would definitely never say to go here:
http://thepiratebay.se/torrent/6981090
Good luck.
I agree with this. Hirens has tons of utilities that can recover partition tables. If push comes to shove you can use GetDataBack to recover files from a hdd that has a totally trashes filesystem. It doesn't care about MBR or anything. It just scans sectors and recovers data. It can also recover from 0-level formats. http://www.runtime.org/data-recovery-software.htm
I highly recommend GetDataBack by Runtime Software. I've a 100% restore rate with this application. I used a cracked version to restore, but ended up buying the software to thank the developers.
I'd suggest that you look at buying a SATA to USB adapter for $10-20. http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002 It'll come with it's own power connection so you can plug your hard drive into any external USB connection on any PC and access the drive. That way you shouldn't have to worry about any jumper settings or "cable select" stuff on the hard drive getting in the way.
This also makes is much easier to diagnose some HD problems, such as it not even spinning up.
If you can access the hard drive, but don't see any readable files, I'd look into getting some data recovery software: http://www.runtime.org/data-recovery-software.htm is one of several options that I used at my old job.
Try GetDataBack. To actually copy recovered data, you will need to buy a license, but you should be able to run the trial to see first, if it finds anything. As I'm sure you've realized by now, a 2TB drive will take an extremely long time to run any recovery software.
I have never used TestDisk myself, but thanks for the tip, I'm going to look into that one. I do a lot of data recovery from enternal drives. I use a program called GetBackData NTFS. Available at http://www.runtime.org/data-recovery-software.htm
They have a demo version that will show if it can actually recover your data, if it can, then you buy it. Worth every penny... if you need it.
The best chance of recovery was doing so before you did a file system check.
You could scan it with Getdataback for FAT or similar recovery software.
Alas usually the only way to know if a recovery software actually works is to buy it, with ensuing rage when it turns out it does not.
Stellar Phoenix Windows Data Recovery is the best I've used so far, but quite pricey
Mounting can fail if the partition table is broken. You need to run a boot utility that can check the health of the hard drive regrdless of filesystem problems. I use PC Check but it isn't free.
Edit: Also if you want to shoot straight for recovery, GetDataBack is fantastic at recovering data from damaged hard drives. It works around sector decay, physical damage, partition tables breaking, and even 0 level formats. I use it all the time. http://www.runtime.org/data-recovery-software.htm
If the drive is accessible, but showing as empty, I suggest using something like Getdataback, which I have had a lot of success with.
I would never advocate piracy, but I'm sure you could probably find a copy of the full version somewhere
Very slim chance. Shut the PC down immediately and don't use it. Pony up and buy Get Data Back, that's the only one that I ever had any luck with. Make a boot disk and run it, that way you don't run the OS. Good luck.
Don't write to it, don't delete anything, don't format, put the card into read only mode.
For Windows use, I've had plenty of success with this - http://www.runtime.org/data-recovery-software.htm
Never had to try in a Mac though. Lifehacker has a link to a few options: http://lifehacker.com/5237503/five-best-free-data-recovery-tools
You can try Minitool Partition Wizard. I have had the best luck with GetDataBack. You will need another drive of the same size or larger to restore the files to.
That sucks, combined with the sound, seems like your hard drive may be dying. But theres a couple things to check to make sure.
Since you said chdsk didnt fox the io error. You can try changing the transfer mode. Hit windows key + x > Device manager > Expand ide ATA/ATAPI controllers > Right click the drive > properties > advanced settings > in the transfer mode box select PIO only for the drive. Try the chdsk again in cmd prompt.
Raw means youve lost the partition for the drive. You need to download a partition recovery software. Theres some good links below, and first try this:
If it still doesn't work, hit windows key + x > Disk management. If the drive isn't listed, its failing. If it is listed but not initialized, you can use this program to recover your data. Or try this one its probably better.
If none of this works, your drive is probably dying. If possible, back it up to another asap. Be ready to get a replacement. If you need whats on it, send the computer to a data recovery center or some other professionals who could fix it. Also search all over the internet for an answer I could have forgotten.
How would you rate your skill level on a 1-10, 10 being expert? If you're comfortable you can use this:
Get Data Back this is the software we use for dying drives to recover data, it scans sectors and rebuilds.
My advice is still: don't touch it.
But if you're dead set on working on it my recommendation is as follows:
Take the hard drive from the computer and hook it up on a properly working system (with a high quality PSU etc.) to an internal IDE port. Boot the OS on this properly working system (not the one on the drive you want to copy) and copy the files from the failing drive to a new drive. If this doesn't work use a recovery tool like "GetDataBack" from "Runtime Software" http://www.runtime.org/data-recovery-software.htm to copy the data.
Under no circumstances should you write to the drive or use any filesystem repair utilities or disk repair utilities before rescuing any data that's still retrievable.
I see you've managed to plug it in, download GetDataBack: http://www.runtime.org/data-recovery-software.htm and see if it finds your data, the program won't recover without a license from memory, but you'll at least know if it's recoverable as it will show your files.
If it does, let me know....
You'll need some data recovery software. Your file system is corrupted, don't write any files to that drive.
I think a mercenary haven in some nordic country might have a solution for you. Or, you know, buy some software like http://www.recoverdatasoftware.com/ or http://www.runtime.org/data-recovery-software.htm.
Is it an internal drive or external? Sometimes an external enclosure will fail and removing the drive from it and mounting it natively internally can get your stuff.
If the drive has failed, getdata back should let you get at the files. If the drive IS failing, make sure your next step is pulling data off it.
That sounds about right, if its a large drive.
You might want to try and see if GetDataBack will find the files. If it does, you'll have to register it (buy it) to retrieve the files .
Plug in your drive then do the following:
Right click on Computer (or My Computer) either on your desktop or your Start Menu
Click Manage
When that loads, click on "Device Manager" in the left pane
Click the arrow or plus sign next to "Disk drives" to expand the category
What's in there? You should at least have your internal hard drive listed plus one or more.
If you only have one drive in there, you'll have to do what instapunish said and remove the drive from the enclosure.
If you have more than one in that list, you might be able to do the recovery. I'd highly recommend GetDataBack but it costs money. You can download both the NTFS and FAT versions as a free trial. It will tell you what you can recover, but won't allow you to copy files off till you purchase it.
There are other free alternatives to GetDataBack but they aren't as easy and they're more time consuming in my experience.
You probably already know this, but just in case:
Don't turn it on! DO NOT TURN IT ON! You could overwrite her data!
Pull the drive and run a recovery externally.
GetDataBack is pretty much the best out there. I'd highly recommend buying it. You can easily charge the cost of the software for every recovery you do.
If you don't want to buy something, Recuva is pretty good from what I hear.
Good luck!
Not on Linux, Windows-wise there are lots of them. My favorite free one is Imager.
If you're willing to spend a bit on money, after you make the image, give r-studio, or getdataback a try. It's a bit better suited to rebuilding a filesystem than the forensic alternatives (EnCase or FTK). Both of them have free trials so you can see what they'll recover. If you like what you see then you have to buy it. Nothing over 100 bucks though
Hope that it's not too late for this. DON'T COPY, MOVE, RENAME NOR DELETE ANYTHING FROM THE EXTERNAL HARD DISK. Grab a copy of Get Data Back for NTFS from your favorite ~~torrent site~~ software vendor and run a recover on the external hard drive telling it to save it IN YOUR INTERNAL HARD DRIVE (this is pretty important, otherwise you'll be overwriting the old data).
Unless that fucker overwrote the data rather than deleting it, you'll be able to recover most of it.
A bit late to the party, but when I worked in IT (two weeks ago, for over 2 years) we used either "GetDataBack" or "UndeletePlus".
GetDataBack has multiple versions available for different file formats (NTFS and FAT) and has been my most reliable. The free version will do the scan for lost files, but you need to actually buy the software to recover them. It's definitely a worthy investment though, even if you only plan on using it once or twice...in my experience, if they're willing to pay someone to find it, it's probably a pretty valuable piece of data. As long as you haven't written over it / used the HDD too much, it should work like a charm...it's definitely bailed out a few of my clients from sticky spots a few times.
I haven't used Undelete in quite a while, but if I remember it lets you recover something like 15K worth (not much) until you have to buy it.
Give Recuva a shot. It's free and pretty easy to use.
If it doesn't do the job, you may need to shell out some money for the big guns like GetDataBack. It's definitely not free, but extremely powerful. You'll want the NTFS version.
Please note that there are several steps to these programs and both programs may take several hours per step. It's not unusual for a 500GB data recovery to take longer than 8 hours.
With both programs it is extremely important to have a COMPLETELY SEPARATE hard drive to recover data to. It's important to make sure that the hard drive you're recovering the data to has at least 20% more free space than the entire capacity of the source drive. This is because recovered data often produces incomplete bits of files that are relatively useless, but the program indiscriminately recovers them anyway. This is a rather annoying side effect of data recovery, but in my opinion as long as it recovers the important data, the program has done it's job.
where was the file stored? on the system drive? on a flash drive? what data recovery techniques have you already tried? if there hasn't been much activity since the file has been deleted, you could try getdataback, but maybe you've already done that...