TBH - and this might be tought to hear, even if it was MP problem its likely not in their best interest to help fix the issue. As you stated its a small town theater, so there is likely not a revenue share they are getting from that theater nor will there be in the future and its only servicing a small percentage of users. If it was an AMC or Regal type then maybe.
I would get with the owner ASAP and volunteer to help him fix this. I know its not YOUR problem, but you are affected and yelling poor pitiful me isn't going to help unfortunately. Its been a cheap fix to use the "unlisted" showtime button up until now - kinda like using duct tape and zip ties to hold the bumper on, but now its broke and time for inspection so its time to properly fix it.
Having the owner fix this will also help with other sites and google listings as well, its REALLY in his best interest to get this sorted. It might take a few hours or more, but it'll be worth it for the foreseeable future. I deal with people telling me "No" all the time on the phone, so I kindly tell them to get me someone above them that can say "Yes" and I won't hang up, or I keep calling back again and again. Squeaky wheel gets the grease. Or if that doesn't work have him call the neighboring theater and ask them how they get the right showtimes, maybe he's submitting in the incorrect format or something like that.
I borrowed this from r/MoviePass FAQ page.
How does Moviepass get movie pricing and movie showtimes? There're currently two industry standards Webedia and Gracenotewhich all apps use including Fandango and movietickets.com. If your movie theater is not listed on moviepass, it's probably because it's not listed on Webedia. A theater must use: https://webediamoviespro.com/get-listed/ or http://www.gracenote.com/contact-us-form/ to get listed
TL;DR - Offer to help fix the online times, even if its not your problem.
It uses Gracenote for audio detection and it's been awhile since I read their privacy policy but it doesn't record the audio, it only reports whatever triggers the app to play ads and it's nothing that can personally identify you.
There is nothing in Perk's privacy policy about collecting audio.
Edit: Gracenote is a totally separate company from Perk and has been used for years to identify audio.
Edit 2: Relevant links.
There are 2 ways that a computer or CD player can get track names from a CD.
1) Computer software looks at the CDDB (Gracenote) or FreeDB or another online database. Usually this is done using track length information. Of course, you need to submit the initial information for your CD after burning it. This can be done by most CDDB-aware apps somewhere in their menus once you have entered the information manually. It can take time for the information you submit to be validated and appear in the database.
2) CD-TEXT: This is an extension of the redbook audio CD standard that allows for track metadata to be saved. Quite a few CD burners out there support CD-TEXT, however it never fully caught on everywhere so not all that many CD players or computer players out there supports it.
Neither one is going to cover all bases. The redbook spec just wasn't designed with metadata in mind.
Edit: i a word
The link is to a general page about ID3 metadata for MP3s:
https://web.archive.org/web/20150708034508/http://www.gracenote.com:80/id3/taginfo1.html
I believe these (and stuff like engiTunes_CDDB_IDs) are added by iTunes.
The longer string should map to a CDDB ID (the ID for the CD this was ripped from). Unfortunately, Gracenote bought that database and it isn't available anymore.
It does hint that this was commercially released on CD, however.
1/ The data you create in iTunes is not the same as CD metadata and will not copy over to your CD. In order to copy Metadata over to your CD you need to use mastering software (we covered this twice yesterday so search the sub please). 2/The way iTunes gathers song names etc. is actually from an online database (this feature does not work if you are not online). In order to register your music in their database visit http://www.gracenote.com/company/faq/owner/
Some of the metadata you're referring to is generally encoded to CD in addition to the wav files rather than in the files themselves. Album art and song titles that pop up when you rip a cd to iTunes is retrieved from a database called gracenote.
To provide a downloadable wav file with album art I'd imagine you'll have to bundle the art as an image file separately. The user can then link the files in iTunes, and the association is stored in the iTunes library database. MP3 can include all of this stuff using ID3 tags, but as far as I know there is no comparable method for WAV files. BWF contains a timecode stamp meta tag but that's about it!
FLAC offers embedded metadata and is the same quality as wav, why not give that a look?
Gracenote (yes, the CD database people) is now a division of Nielsen (the "how many people watched the super bowl" company). Gracenote is now a supplier of content recognition technology, which promises that whatever you are watching on your TV (shows, ads), no matter what the source of streaming is (chromecast, raspberry pi, TV, cable, DVD), they know how much of it you watched before you turned it off, switched channels, etc.
One use-case is content-related pop ups (seen in their sales pitch above). But knowing what ads you've already seen becomes pretty useful to advertisers in combination with addressable advertising, which is the practice of cable companies interweaving personalized ads in between TV shows.
So for example if an advertiser has a 3-ad series to show you, they can customize whether you get the first, second, or third ad in the series when you watch "Top Chef," and then the next ad in the series follows you if you flip channels to "Game of Thrones."
AFAIK, the album art comes from the Gracenote database.
http://www.gracenote.com/project/toyota/
Toyota dealer should be able to update the database using USB, but I don't know of a way to get updated databases other than via a dealer.
Discovery is only partly responsible for what you see. The guide data you see comes from a company that is a division of Tribune, it used to be called Tribune Media, then TMS, now they are called gracenote. http://www.gracenote.com/
Every DVR in the country gets schedule data from one place.
If you complain to gracenote, give them very specific examples of the shows that are not new, what market you're in, what channel number (s) and time (s) they will correct it.
There's no reason for discovery to mark shows as new that are rebroadcast episodes. This is just an oversight. It happens all the time. I used to work with schedule data for research, on a daily basis, and this kind of error isn't uncommon. No one trying to trick you into wasting dvr space. Take your meds and contact gracenote.
Not any video. It uses Gracenote audio detection to detect shows and commercials. It also records audio, per Google permissions, to send to their servers to match up with whatever they use for the audio detection. Read more on Gracenote to learn about it.
Yeah, they use a program called Gracenote by another company altogether to detect audio. I don't think it's Perk just totally shutting the app down. It's a problem with Gracenote.
Was able to find something interesting on Google. Gracenote's Global Media Database contains 100 million songs. That's the most comprehensive database that I know of.
At an average of four minutes a song, that would take you 6.66 million (weird) hours. Which is 277,777 days or 761 years.
Much less than I would have guessed, granted that does not represented all the music ever produced. I guess I should have dug deeper before posting here, just figured I would give it a shot.
you might be able to connect to the cddb somehow.. there are some other db services listed on that wiki page as well.
edit: gracenote is the one i was trying to remember: http://www.gracenote.com/ . but there may be significant costs involved. this type of data (and clean, useful data) is valuable.