What are /r/ZiplyFiber's favorite Products & Services?

From 3.5 billion Reddit comments

well, I found the problem... We enforce DNSSEC and their validation is failing, literally slack.com is the only domain in the log... wow.

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edit: https://slack-status.azureedge.net/2021-09/06c1e17de93e7dc2

plug all the ports in the network closet into a switch (https://www.amazon.com/NETGEAR-16-Port-Gigabit-Ethernet-Unmanaged/dp/B01AX8XHRQ/ref=sr_1_9?dchild=1&keywords=gigabit+ethernet+switch&qid=1620662887&sr=8-9) then plug that into one of the LAN ports on your router (ideally router and ONT would be in the closet too).

Once you do that (you might need a bunch of patch cables too) you should have working connections on all the jacks.

Hey I recognize those pictures (I think I took most of them)! (and my truck)

Full Disclosure: I don't work for Ziply, but I helped them out with this restoration (specifically I built the temporary WiFi network that was the ONLY form of communication out of Detroit Lake until we got one of the cell towers back yesterday). It is an amazing story of a lot of great people doing everything they can to make a horrible situation slightly less bad.

An immense shoutout to the Ziply crew (and management). The company clearly cares about the service they provide and their community.

I went to Detroit Lake on Sunday morning and I just got home to Hillsboro last night late. I will likely be going back out here again shortly to install an AC UPS unit on the WiFi gear since it is currently running direct on generator and will drop immediately if the generator fails of the ATS operates (like when commercial power is restored or we switch to the roll-up generator to do preventative maintenance on the fixed in place generator). Do note that everything else in the CO is on 48v DC plant of course, the WiFi gear is just temporary.

P.S. The WiFi is hands down the fastest Internet connection Detroit Lake has ever had. ;-) We plumbed a gigabit transport circuit back to a router in Beaverton as it was the fastest thing we could get working. The WiFi tested out at about 350 megabit symmetric.

https://www.speedtest.net/result/10084626597

Make sure you're using a Cat6 of Cat5e ethernet cable. Also if you're using a ethernet=>USB adapter or something, those can be a bottleneck.

For a true speed test, unplug the router, and plug your newer ethernet cable into where the router was plugged into, and go to fast.com

It would be odd if zippy gave you a bad router, but maybe google the model number and make sure it can process 1gig over the air (need a pretty new/expensive router to get 1gig. I could see zippy saying you get a gig to your ONT (Optical Network Terminal), but the router we rent will only go up to 100mbps. Maybe, idk)

on fast.com you can hit settings, just tried it, I def get more perf at 10-20 parallel connections, so I found that interesting. 15 got me to 930 Mbps. Thanks for the tip u/mcbridedm

I'm partial to the Asus ZenWifi AX. It's a little pricier than the others on the market BUT

A) it's Wifi 6 (802.11ax) which means it's more capable than the others

B) Asus firmware is superior to Netgear firmware and most other consumer grade routers firmwares

the other option is the Eero Pro 6

it is also wifi 6, and it costs the same per node (the Asus link is 2 units, the eero pro 6 link is one!). Eero will probably be easier to setup, but less capable overall. However most people won't notice the feature difference, but the better stability (Asus AiMesh supports Wifi Fast Roaming, Eero as far as I can tell does not) might matter if you roam with your devices while on video calls.

I haven't used Moca adapters, but I've used powerline ethernet adapters which is a similar concept. You can get a pair of moca adapters for ethernet over coax (I've heard the Motorola MM1000 is pretty good). Basically you'd plug one of those into coax in one room, the other into coax in another room, and then plug an ethernet cable into both and you'll have an ethernet connection between the two rooms. So you should be able to connect one of those adapters to your router and you should get a network connection in the other room.

I have a pair of powerline ethernet adapters that do the same thing but with power outlets. I've thought of replacing them with a pair of moca adapters because I've heard moca is faster and more reliable than doing it over power lines.

Note that even in the same CO there could be different behavior. Root cause on every permutation is still being investigated, but it could be due to an issue with an aggregation router (which I think for the most part there is typically just one per CO), or it could be an issue with the OLT (which there are generally multiple per CO), or it could even be a combination issue between your ONT and the OLT and so even different folks on the same OLT port could see different behavior.

Not to mention there is a known issue with some "bad" ONT's causing grief for everyone on a given OLT port (Ziply is actively sending folks out to swap these bad units out).

Ziply is heavily actively working on rectifying this issue but the rabbit hole is deep. ;-)

My 200/200 remains FLAWLESS (Calix ONT on Calix OLT). This test was from my laptop over WiFi even!

https://www.speedtest.net/result/9663470465.png

Try going to fast.com, then once it's done its initial thing, click on Show More Info, then Settings. Change the number of Parallel connections to between 20 and 30, and maybe bump the minimum test duration up to at least 20 seconds. Then rerun the test, and you should see download bandwidth much closer to the advertised 1 Gbps speed. I've pegged over 900 Mbps there this way. Using most other speed tests, I can't get above about 500/500 max.

I read somewhere that this is an issue that Ziply inherited from Frontier, due to the way Frontier previously did rate-limiting. I believe Ziply is testing a fix now.

you could get a small UPS unit like this one: https://www.amazon.com/APC-Battery-Protector-Back-UPS-BE425M/dp/B01HDC236Q and hook up the power supply to it

something like this would be adequate depending on how long you want things to last (remember your routers and wifi would need to be on UPS too) https://www.amazon.com/AmazonBasics-Standby-UPS-400VA-Outlets/dp/B073Q48Z95

This should be the battery you need. All the ONTs seem to use the same size (but double check for sure).

for just AC this class of device is the place to start https://www.amazon.com/TP-Link-AC1750-Smart-WiFi-Router/dp/B079JD7F7G

note when you see speeds like 1750 - that's not the speed of one client device, thats the speed when multiple client devices are connected in aggregate, Thats why you see see people with speed tests getting 250mbps to 500mbps on one wifi device.

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tl;dr if you liked the nighthawk and found it reliable and like the brand there is no reason not to consider another nighthawk.

it's a very personal decision on requirements - as much about preferences as right or wrong. I wont recommend something if i haven't used it.

I hear a lot of folks like their eero wifi mesh units and tp-link deco mesh for larger houses. (i use unifi but thats only cause i like to tinker with small business grade stuff, i wouldn't recommend it, for example to my parents as they don't want something that is a play thing).

If you don't have large property needing mesh / separate APs, choose something from eero, netgear, asus, tp-link you can't really go that wrong.

Your decision point will be do you wan to go more expensive and choose something that uses wifi6 or wifi6e (even if your client devices don't yet support that) - but making your router last longer.

Or go cheaper with a wifi5 AC) system and then change again later when you need 6E and the prices have dropped and units get better.

If you are in an apartment i don't see what something in this sort of class wouldn't work just fine for you! https://www.amazon.com/dp/B08H8ZLKKK

If i were buying a mesh system it would be eero or tp-link brands i would be attracted to. But again this is about preference as much as anything

I am sure others will weigh in, also make sure you read reviews.

if you have to use the ethernet but want to bridge to elsewhere you can use modern MOCA adapters which are much faster.

https://www.amazon.com/gp/product/B088KV2YYL/

ONT -> WAN Ethernet -> MOCA Bridge -> Coax -> MOCA Bridge -> WAN Ethernet -> Router

or

ONT -> WAN Ethernet -> Router -> LAN Ethernet -> MOCAB -> Coax -> MOCAB -> LAN Ethernet

I'd recommend the TPlink Archer AX3000. $130 at Walmart: https://www.walmart.com/ip/TP-Link-Archer-AX3000-4-Stream-Dual-Band-Wi-Fi-6-Wireless-Router-Up-to-3-Gbps-Speeds-No-buffering-for-Online-meetings/100797162

$147 Amazon https://www.amazon.com/TP-Link-WiFi-AX3000-Smart-Router/dp/B07YMFZ28Q

TPlink makes great value products, not for power users but solid mid level stuff. The AX3000 is a mid level Wifi 6 router so you get the latest and greatest, and it's well reviewed for stability which is the big concern with cutting edge stuff. This is what I would recommend to my dad or my grandma, I think most the other suggestions here are what people would want for themselves as power users (and are what I would buy for myself), but for non technical people TPlink has been nailing it for a few years now.

I have been using pfSense at work for years but have yet to use it at home.

I have this one on order for $208:

https://www.amazon.com/dp/B0B53MKZBX

Bought some Corsair RAM and a Samsung 980 for it too. Will still use my Asus RT-AX88U for Wi-Fi but the plan is to replace it with Unifi APs down the road.

If the only line you have to your office is coax you can buy a pair of moca adapters:

https://www.amazon.com/Actiontec-MoCA-Network-Adapter-Ethernet/dp/B088KV2YYL/

You can also add more later through splitters to network other rooms.

That's what I was thinking but these connectors aren't exactly standard. All shaped a bit differently. It appears the original assembly has a pitch of 3.5mm.

I found this set that looks similar but who really knows if it will mate with existing assembly...

https://www.amazon.com/dp/B09MHGMXMM

I've seen speedtest give false results as server timing aspects can break it but I'm unaware of any actual speeds somehow breaking the limits of Ziply's provisioning. (my result breaking upload results eg: https://www.speedtest.net/my-result/d/5567dbbf-3b8f-4462-a739-a4d171f3dbcd )

Posting results might help folks give feedback as to why the results might be wonky.

Just plug the ethernet cable that goes to your Google WiFi router into a computer. No adapter needed. Run a test in a browser (many to chose from, I prefer www.speedtest.net).

I've never had great results to the new seattle server, everett always works best for me (in kirkland)

https://www.speedtest.net/my-result/d/03985647-afca-4cd2-92bd-675201fe003d

Just went back and tested again and it is this server that is not interacting right with Speedtest. New PR: https://www.speedtest.net/my-result/d/179196a6-b679-4f61-8bc9-9c4c445e128b

What information do you need from me? I'm still getting poor performance in Speedtests such as:

https://www.speedtest.net/result/c/431aafed-f896-4f42-b282-a9266fe6bc77 https://www.speedtest.net/result/c/80e0b45a-3b46-4d90-8e24-13fa9deefeba

I'm also getting less than stellar speeds in real world tests - I did another "Apple XCode" download test and it was sitting at a whopping 45 Mbps or so, which is outright sad.

I just got GIG here in Bothell near Kenmore Gun Range with a FOG ONT and it's working great so far- https://www.speedtest.net/result/10017362646.png I don't see full gig on things like Steam downloads and some speedtest sites but otherwise it's been great

Thanks for your sharing of information here!

I am using the desktop app and hard-wired. I am in the Redmond area. I get it, that this is just a test, but since I see others getting 900/900 with the same test, I would expect the same.

Here is an example of speed test result.

Over wifi I get very wild results, but then can't trust wifi anyways.

here's another one I just ran to the new server.

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https://www.speedtest.net/my-result/d/b3f9b1eb-134d-4a2b-adb0-9fcb9ebd0d41

Got my Gigabit internet installed today (switching from Xfinity) in Woodinville, WA. Checked the speeds and I am getting download speeds of 300-450mbs and upload speeds of 800-900mbps. Calix 711 GE ONT is installed. Spoke to technician and he told me that upload speeds are configured locally on the ONT hence am able to get good upload speeds whereas download speeds are centrally controlled based on the bandwidth availability and the number of connections sharing it. Since there are several new fiber internet connections, download speeds will be slow until they upgrade the overall bandwidth.

Is this true /u/jwvo? Please help me with this issue.

For these speeds tests I am directly connected to ONT using ethernet cable using a mac that support gigabit network connections.

http://ziplyfiber.speedtestcustom.com/result/e6cf4f80-e43f-11ea-8982-35a69d342185

https://www.speedtest.net/result/9953975141

Ziply server gives 550/890. https://www.speedtest.net/result/c/a264efa9-4563-4ddb-8cb5-9ae52b9a4f44

The only exception is Accretive Networks which gives 900/900+. Something in their hardware/config path works from my unit somehow.

I'm waiting on u/jwvo to check. Will post updates here once I see any progress.

I concur.

This was my result while having two people working from home, streaming music, having Kitten Academy playing on the office TV with 40 some devices connected on a busy network.

Absolutely thrilled with the service and the lack of bullshit unlike other well known providers.

Location: Hillsboro, Oregon

My ONT went down at 12:10 and was up at 12:12. (I was up that late, that's how I know the times.)

My speed results are close enough now that I'm not going to worry about 100 Mbps.

https://www.speedtest.net/result/9927814889

Just ran a speedtest.net run to see what the numbers were. It was 938 down and 872 up, which, although good, is one of the worst tests I've had in a while. Many of the tests I've run recently have been faster. But it's morning time and everyone is on the internet, I'm sure. I'm in Kirkland's Rose Hill area. I have had great service so far..

$80/mo for 1000/1000 fully symmetric with no data caps or throttling. Been on Frontier now Zipley since 2013 and there have only been a few outages in 7 years.

Here is a speed test I just ran:

$ ./speedtest -s 14232

Speedtest by Ookla

Server: Ziply Fiber - Seattle, WA (id = 14232) ISP: Ziply Fiber Latency: 2.96 ms (0.28 ms jitter) Download: 762.62 Mbps (data used: 885.5 MB) Upload: 913.45 Mbps (data used: 971.8 MB) Packet Loss: 0.0% Result URL: https://www.speedtest.net/result/c/1007f046-2ccf-44bb-98be-3f5ade5f21b1

I have three people streaming stuff at the same time as I ran that test.

For installation they install a ONT box on your house that terminates the fiber and gives you a gig ethernet port. Run that inside and plug your router into it. No need for any extra gateway/etc beyond that.

This is me right now 6:21pm I'm served out of Juanita.

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https://www.speedtest.net/my-result/d/64ed68fb-1964-471c-bcaa-adbbebae27e9

I'd considered those when I was in the market. Ultimately went with these and have been quite happy. I think at the time they were slightly cheaper, or seemed better in some regard, I really don't recall what my decision was based on. Just wanted to throw another option and opinion in the mix.

https://smile.amazon.com/gp/product/B08MQG6T61/

My silly house was wired for Ethernet, a drop to every room except the living room which only had a coax run to it. Problem solved!

I ran on two of these for a while:

https://www.amazon.com/goCoax-Ethernet-Bandwidth-existing-MA2500C/dp/B098SYGX3P

Just know they aren't outdoor/waterproof. But they work fine in a garage for example. What I used these for a while was (since my friends ONT is in the garage) was put an EdgeRouter X & MOCA adapter in the garage, then put a switch/wireless AP inside in the house on the far end of the coax. While it worked fine when he got close to 1Gbps we ended just going wireless mesh since he only wanted the 200mbps plan after the first year and I re-used the MOCA elsewhere...

By coincidence, I replaced my GF's rented Ziply router (Frontier branded ARRIS NVG 486MQ) yesterday. I bought a TP-Link Deco X55 set of two WiFi 6 mesh routers for the newly-reduced (on sale) price of $170. She's on the Ziply 50Mbps plan.

Link: https://www.amazon.com/dp/B09WTM34DF

Granted, it's only been around 24 hours, but setup was easy, and the performance in her two-story house is excellent. Most impressive is the TP-Link "AI Mesh" technology, which works much better than my older, ~$600 Amplifi Alien mesh system at following you around the house and intelligently switching to the stronger of the two router/APs. It simply works, with no nerdy fiddling required.

>Is 6e better for the prodominantly wifi setup we have going and will it allow an ethernet cable if we get to that point?

Ethernet support is decided by the router, not Wi-Fi standard. All routers at this point have multiple ethernet ports, so I wouldn't worry about Ethernet support.

You are correct in saying that 6E is much better fo a predominantly Wi-Fi setup, as it approaches the speeds of a regular Ethernet connection. However, the individual devices need to support 6E as well. The latest Samsung phones support it, and I'm sure the iPhone 14 will support it too, when they come out. New business laptops support it too.

>My hesitation before was that it seemed like the $500 options are more for the 2gig or 5gig Ziply service

You are correct. The more expensive routers support multi-gigabit speeds, and are typically designed for 2/5 Gig speeds. But the added benefit is that they can bring faster WIFI speeds even on the standard gig plan, simply because they're better routers at the 2/5 Gigahertz frequencies, not just the 6 Gigahertz frequency.

>And does it need anything additional like the SFP+ thingy that Ziply has on their site?

The router that I recommended does not need the SFP+ device. This one supports 6E. It's safe to assume that if you do purchase a 6E router, you won't have to replace it for at least 5-6 years.

Also, I just got the Shakespeare reference of your username.

>Is it because you don’t know and just wanted to sound knowledgeable?

No its because I have one of these:

https://www.amazon.com/FiberShack-Cleaning-Single-Optical-Connectors/dp/B07CPCSV25

Have you ever scoped fiber? Hooked up DWDM regional fiber networks? Maintained thousands of optical fiber links? I have... its my job, and has been for almost a couple of decades.

I shudder at the thought of you saying "I have done installs at Wallowa lake" and not knowing how to properly clean fiber.

Its amazing how little it takes to completely mess up a fiber connector. 90% alcohol is still 10% water and if it leaves any kind of film or your cloth leaves any spec of material behind you just can make the problem much much worse. Better to clean it correctly and not be left guessing. Thus the "Russian roulette" comment... its hard enough to get a connector "clean" sometimes even with proper cleaning methods!

>Here's
>
> what I ordered. Hope the above info helps.

this still show 30m? https://www.amazon.com/10Gtek-SFP-10G-T-S-Compatible-10GBase-T-Transceiver/dp/B01KFBFL16?ref\_=ast\_sto\_dp&th=1

About this item
Data Rate: 10G
Interface: RJ-45; Cable Type: CAT.6a/CAT7
Reach: up to 30 meters

I just experienced a similar thing with my UDM Pro last week. In preparation for my upgrade to 2G I started playing around with SFP+ transceivers. Based on the recommendations of this subreddit, I picked up one of the QSFPTEK that had been recommended in another post. However, what I found was that while I could get 940 down, I only about 50 up . I know it wasn't the SPF+ port, as I have a 10GTek 1G transceiver that works just fine in the SFP+ port.

Knowing the upload was an issue, I went ahead with the upgrade. I could still get 940/940 with the 10GTek 1G, but with the QSFPTEK 10G I got what you are experiencing (full download, paltry up). Seeing as the 10GTek worked, where the QSFPTEK didn't. I ordered a 10GTek. However, the 10GTek on Amazon made me consider another issue. The QSFPTEK were all rated at for 30M, and while the cable from my garage to my UDM Pro shouldn't exceed 30m, I had the option of 30m or 80m in the 10GTek. Considering the 10G's were 30m and the 1G was rated for 100m, I went ahead and ordered the 80m to be safe. The new transceiver works like a champ.

Here's what I ordered. Hope the above info helps.

If you ordered the enclosure I linked, it comes with 3 big holes in the top for cables. These gromets fit the holes: https://www.amazon.com/gp/product/B08QW2PNN8/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

Also, look at the other On-Q stuff. They have various mounting plates for the enclosure, ways to terminate cat5 and coax etc. Also a power box that fit in a punch out at the bottom of the enclosure.

>second data point here. I have the 2G/2G Nokia ONT + UDMP WAN2 working as well. Been stable from r about 3 months now. I had to go through quite a fre SFP+ modules to find the correct combination.

So same https://www.amazon.com/dp/B07VRQB2JW?ref=ppx_pop_mob_ap_share ?

Yes, no switch for now. just U6-Mesh with POE injectors.

I had coax and cat5 (for phone) going inside the outer garage wall to the outside. So, I got one of these panels and cut a big hole in the drywall where the wires run, cut the wires and routed them into the panel and terminated them with the nice panel accessories. Cutting such a big hole gives you good access to run new things in from the outside and lots of slack on the existing wires and when you done its all inside the neat panel. I also brough power into the panel and had Ziply run the fiber into the panel. Now my ONT and power supply is also in there.

All depends on how much DIY you want to do and how nice you want it to look. I would show pictures but adding them to reddit comments is not supported without hoops.

PS. Make sure that you use a stud finder to see if the panel will fit between the studs before cutting the hole!

What port is your computer plugged into? There is the 10 gig rj45 and a 10 gig sfp+ port. The rest are 1gig lines. So you if your fiber ONT is plugged into the rg45 port, and your PC has a 10gig rj45 (vs SFP+ port) you need a 10gig rj45 SFP+ module in the router and your computer connected to that.

One like this one that I have. https://www.amazon.com/gp/product/B07P39G4XJ/

Take a look at this one:

Gigabit PoE Splitter 12V 2A Output with IEEE 802.3af/at Standard Compliant 10,100,1000Mbps Power Over Ethernet Splitter Adapter for Security Camera CCTV Surveillance 5.5x2.1mm DC Plug Cable(PS5712TG) https://www.amazon.com/dp/B08HS4NT13/ref=cm_sw_r_cp_api_i_A4A502WJS1WKP9C4HHBE

A few important notes:

1. Depending on circuitry (e.g. if it has internal diodes to prevent backfeed) it may expect power to be sourced from the male/mod end RJ-45 in which case you’ll need two things; a keystone jack for your home run (female) to plug this into (with PoE) as well as a very short patch cable to plug this female RJ-45 breakout adapter into the female RJ-45 of the ONT.

2. This is a gigabit adapter. If you have or plan to have multi-gigabit service, this will be your bottleneck.

Let us know how it works out if you go forward with it!

QSFPTEK10GSFP+RJ45Moduleb,10GbeMini-GBICSFPtorj45Module,10GBASE-TCopperTransceiverforUbiquitiUF-RJ45-10G,NetgearAXM765,Supermicro,Unifi,upto30mhttps://www.amazon.com/dp/B07VRQB2JW/ref=cm_sw_r_cp_api_i_PEERSZ742G5S9ZP2JNFW?_encoding=UTF8&psc=1

The old MOCA that came with Verizon/Frontier was only 100mbps I believe.

I just used two of these and get full speed no problemo:

goCoax MoCA Adapter for Ethernet Over Coax - MoCA

https://www.amazon.com/dp/B07XYDG7WN/

I’d give the below link a shot! Then you’d have all UPS/backup power centralized. Should work for your requirements, so long as you don’t have the 2g/5g plans (since the adapter is only 10/100/1000):

Gigabit PoE Splitter 12V 2A Output with IEEE 802.3af/at Standard Compliant 10,100,1000Mbps Power Over Ethernet Splitter Adapter for Security Camera CCTV Surveillance 5.5x2.1mm DC Plug Cable(PS5712TG) https://www.amazon.com/dp/B08HS4NT13/ref=cm_sw_r_cp_api_i_2RSHYZH0X5TVXT4F3ZZ7

>I have my Nokia ONT and a 2.5gbit switch running off a little lithium-ion UPS that all fits in my media panel. My router/AP is on a big standard UPS along with my main pc. Smaller model would give plenty of runtime for just the 12watt ONT.https://www.amazon.com/gp/product/B089SQFCBW

I was wondering if others were using those types of batteries like on Amazon. No name does give a pause, but it seems to be something folks have working.

>ziply does have a 3rd party site they link to on their mulit-gig site for "phone battery backups" though I'm not sure what wires you need to hook up to this ONT. https://cpeportal.com/ziply/micro-mini-ups-12v-36w-desktop-pp36ml-/p-680.html

I had no clue their was an official Ziply solution now, haven't running across it this far. Love the idea of sort of "endorsed solutions" because one of my fears was if I rigged up something and needed a tech to come out - I have no clue if they'd support it.

I ordered this 2A model from Amazon. I like the size of that electrolytic cap in there. Will report back if I remember. :)

https://smile.amazon.com/dp/B07HNL5D56/ref=emc_b_5_i

you need this. Tons of threads on the same issue.

https://www.amazon.com/gp/product/B078SNK1MY/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

I know this is not supported but maybe illustrates closer than we think.

https://www.amazon.com/Universal-Stick-Address-Supported-Attention/dp/B08C818JSQ

Get a pair of Moca 2.5 adapters to get ethernet over Coax from the ONT to your wire closet.

I've got a pair of Actiontec MoCA adapters as well goCoax adapters. Both work very well and even interoperate with each other and can deliver true GB speeds.

Yup the thing is most third party contractors are lazy. They just want to be in and out. Definitely say you want the ONT in the wiring closet and here is the pull string to do that and they should be happy.

I mean you can pull your own for like $20 but eh you don't have to do all the work for them!

https://www.amazon.com/Jeirdus-30Meters-Optical-Simplex-Single-Mode/dp/B098HW7F3D/

(not really rated to be pulled much but if its a straight shot should't be too bad!)

I have a 200/200 service here in southern Oregon. At the moment, with ProtonVPN connected (WireGuard) to a Seattle server I'm getting 193/190, pretty close to full bandwidth. This is on a PC that is wired to the router. I do note that VPN speed is much effected by the server I'm connected to. I've had very slow up/down speed while VPN connected in the past.

But woefully pathetic performance even though ping and trace route are good.

Ping statistics for 1.0.0.1: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Minimum = 3ms, Maximum = 9ms, Average = 3ms

Don't rely on ping and/or trace route for DNS performance.
Run a DNS Benchmark. It's easy. No install. Just run the exe.
https://www.grc.com/dns/benchmark.htm

---<-------->---+-------+-------+-------+-------+-------+ one.one.one.one CLOUDFLARENET, US

How about a DNS Benchmark
https://www.grc.com/dns/benchmark.htm

From 5GHz WiFi AC Client

---<-------->---+-------+-------+-------+-------+-------+ resolver-a.as20055.net ··· unknown owner ···

&#x200B;

---<-------->---+-------+-------+-------+-------+-------+ one.one.one.one CLOUDFLARENET, US

I've been fighting this all day since about 5:00 AM. Chatted with tech support around 2:00 PM today and they told me there were no outages. I provided results of several speed tests and was specifically told that if fast.com reported the proper speeds then there was not a problem. Was totally dismissed when I told them that loading webpages takes 2 minutes and that RDP'ing into work machines was impossible. I called bull$hit on their reply about fast.com results and told them to create a service ticket for me. Terrible technical support.

I swapped every cable in the loop and rebooted my ONT several times with no change in behavior.

I'm on 100/100 fiber over coax in the Leota area of Woodinville.

Also depends on tool. This is wifiman on my network.

https://speed.ui.com?result=5f221b7ee7056700075bad82

This is ookla.

https://www.speedtest.net/my-result/i/4044891830

Fast.com give 390/390 with 10 min and 20 Max connections

Update #2 (well, three, but I wasn't counting):

Brian helped me today during a 1 hour and 43 minute call. I appreciated his patience and persistence. I am ashamed to say he had me try something that I should have tried long ago: switch ethernet cables. I apparently had a cruddy one between my router and my computer and a good one between my router and my Phillips Hue bridge. Kind of backward from what I should have had considering how little traffic the bridge needs to handle.

Anyway, after the swap, I'm getting speeds like this (this was connecting to LS Networks):

https://www.speedtest.net/result/9827638873.png

So, Brian put in a network investigation request (I think that's what he called it) to find out why I'm getting at most 600+ download speed. In the meantime, I'm ordering some decent ethernet cables to have as backups (and I might as well replace the cruddy one, so I don't have to remember which one is my bad one).

Brian and I decided that after the network check is complete and my download speed is fixed if the router keeps doing its weird reset thing exactly every 24 hours, I'll put in another ticket. (Power light goes red, WiFi light stays green, all other lights turn off. This seems to occur when the router is renewing its DHCP lease every 24 hours.)

Brian also confirmed that there's a shipping request ordered yesterday and a return label request ordered today for my set-top box. So, hopefully, that gets shipped soon. u/bongosboytoy, that's probably thanks to you. Yay! :-)

Here is what I got from south Juanita

$ curl http://speedtest1-sttlwawb-9.as20055.net/CentOS-8.2.2004-x86_64-dvd1.iso > /dev/null % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 7850M 100 7850M 0 0 45.5M 0 0:02:52 0:02:52 --:--:-- 41.8M

$ ./speedtest --server-id 31467
Speedtest by Ookla

Server: Ziply Fiber - Everett, WA (id = 31467) ISP: Ziply Fiber Latency: 2.80 ms (0.12 ms jitter) Download: 757.84 Mbps (data used: 360.9 MB) Upload: 912.85 Mbps (data used: 718.5 MB) Packet Loss: 0.0% Result URL: https://www.speedtest.net/result/c/624412c1-f4c4-48a6-ab9a-e69d20120ae7

Just want to share the fruits of your labor, here in totem lake (served out of the juanita CO), middle of prime time usage. I used to get on my 200/200 with frontier around 40/200 at night. Now I am getting https://www.speedtest.net/result/d/6009ce1a-eea1-4311-98f8-cd719b2b72e7

My speedtest results are great: https://www.speedtest.net/result/9738181049.

However, I am unable to get more than approximately 60MB/sec (Megabytes) on downloads regardless of source, or having multiple sources at once. Adding additional sources will just make the combined downloads not exceed that number. Are any connections being throttled? I’ve tried everything from multiple hardwired machines and it’s the same on all of them even when directly connected to ONT.

The web test is know to have limitations. Have you tried the CLI based test? You can get the Speedtest CLI for Mac/Win/Linux at: https://www.speedtest.net/apps/cli

The fiberfi server seems to be the best for me. Confirm using traceroute for the shortest path to a test router.

I'm in Tigard. My 500/500 service tested at 490up/487down with the CLI and only at 425/325 using the web test.

When I upgraded to 1G/1G my service tested at 930/433 with the CLI and 849/612 using the web test.

Another good option for breakouts (assuming your switch supports it) is an MPO QSFP+ fiber transceiver in the switch, then an MPO to quad duplex LC breakout cable (like https://www.amazon.com/Karono-Fanout-Duplex-40GBase-SR4-Breakout/dp/B07SGH7TT4). Then you can attach long duplex LC fiber cables to each with couplers and not be limited to the length of your DAC breakout cable.

I use this setup on one port of my all QSFP+ 36 port Mellanox switch.

MOCA can be used to get Ethernet from one part of a dwelling to another without running cat 5. so the idea is each of your mesh points instead of connecting to each other over wifi backhaul or Ethernet backhaul use moca.

you would need one for each mesh point and next to the router for this to work
https://www.amazon.com/MOTOROLA-Adapter-Ethernet-Bonded-MM1000/dp/B09KS8C3NB - this is an example, i have no idea how good it is

another thing to bear in mind is when you use wifi you are sharing airtime with all the wifi points around you. this can seriously affect speed too. this can be a real problem in apartment's, even in my 3000 square foot home i see some 140+ APs around me.... on my unifi network my ipad only get 135MBs just now sometimes it gets much more.... just something to bear in mind....

yup i only get in the 700s from the ziply ookla server too for downloads (with upload in the 900s) i just tried

tbh i have no faith in the ookla system and i gave up working with u/jwvo on those tests long ago and stopped using ookla.

i use fast.com with min connections set to 10 and max connections set to 20 and hit high 980's very frequently and consistently.

that said if you have times when it is 7mbps it seems like you have some more fundamental issues.

They (netflix) tell me fast.com is on their main CDN servers, we have hundreds of gigs of capacity to them in the same building as the Seattle speedtest servers. We do have some on-net caches but are not using them at the moment as we are working jointly to move them into AS20055 as the caches were actually causing congestion in the legacy network we have been gradually decommissioning.

In short, the variation is likely not network related as there is no congestion.

as I mentioned, I always get ~1G UL speed ( speed test app in a windows system, fast.com). I have a speedtest app in my router (rt ax86u), same story there as well. Most of the servers gives DL ~ 500-700 only some give DL > 900+. All of them gives UL > 900+

This is interesting ..I am located at Hillsboro, OR (97124). Wondering if this is location dependent. Form fast.com or default server from speed test app never gives me ~ 1GB download. Only in are some select server in speed test ( Accretive networks) I get to see 900+ DL speed. u/jwvo any comments?

Ziply user with 1gig here. Your speedtest.net and fast.com tests line up with my own findings. Most often with gigabit fiber you're going to run into bottlenecks of the other servers before hitting the limits of your own connection. I generally get close to gigabit with Steam's servers and whenever I download Windows ISOs. I'm not too sure about the servers when it comes to xbox or PS.

When downloading games (Although the first three things apply to normal stuff too) it generally comes down to four things:
1. The bandwidth limits of the servers on the other end

1. The distance of said servers

2. The speed of your storage drive (Generally only a concern on hard disk drives)

3. If the game has heavy compression download speeds will be bound by your CPU.

It's not clear what your current state is:

- did you get physically upgraded to 1 gb, including replacing the ONT with a FOG421 or Calix ONT that supports the higher speeds that the legacy ONTs did not?

- what is your router and for your downloads are you connecting to it wired or wireless? If it is wireless what bands and channels are you using? Are there competing wireless networks around you?

- what speeds do you get if you test it, say at fast.com? Click the "Show more info" to have it also test upload speed.

glad you got it fixed

I also get 850 - 910 on fast.com, rarely if every see that speed on ookla website, can get closer with the windows 10 ookla speed testapp. I get maybe 256Mbps from acretive (just tried) did get 800 from the actual speed test server. either way hit or miss. I have a thesis that those of with FOG ONTs see different profile in speed tests compared to calix ONTs and that that is mostly only in speed tests but i don't really know. for me if i see 750+ i mark the test as ok.

Here are the results from my 10 nearest speedtest.net servers.

&#x200B;

I do most of my testing from a Core i5-6400 base 2.7Ghz boost 3Ghz with 16GB DDR4 and the usage is getting pegged on the download, about 50% on the upload. Usage is about the same on Fast.com. Could this be a bottleneck?

I'm happy to learn that my router and Cat6 are up to the task, but I'm a little worried that the fiber network in my area isn't going to deliver the download speeds I paid for. I know Ziply is hard at work investing in their network so I'll sit tight and enjoy the 10x boost over the 30Mbps plan I've already received. :)

Glad it is working.

What server are you using on the speedtest app? That is far too slow.

Not sure what might be the best where you are at but the servers that fast but further away will still give you top speed, just longer ping.

I just tested with my default and "accretive networks" and get 940/940 +-10 most every time (sometimes the first run has to be stopped and restarted for some reason as it is slow). I also like as26370 -Lopez Island WA as it always give me similar results. Ziply Seattle never gives me top download speed results for some reason, only max upload.. Just go down the list and find one that has the top bandwidth for you. Most are slow and can't even do 500mbit.

Fast.com gave me 810/920 then 690/930 750/950. It is very inconsistent (and all web tests can have greater variation unless you have a powerful system.)

I just got Ziply in the greater Seattle area, and my ONT is 7"x5"x1", and has a wall wart style power supply that's roughly 2"x1"x2". If I'm reading the label correctly, it's a GPON brand unit. It's not exactly the same as this listing on Amazon but it's really close. Mine also has mounting holes to hang it with the ports on the bottom, or feet to sit flat on a shelf.

If you're just planning on opening up some drywall between two studs, yes I think the unit I have would fit just fine if you hang it.

https://www.amazon.com/TP-Link-Deco-Whole-Home-System/dp/B06WVCB862/ref=sr_1_4?crid=3G8QXWIC9O5D7&amp;keywords=tp+link+mesh+wifi+router&amp;qid=1640897895&amp;sprefix=tp+link+mesh+wifi+route%2Caps%2C158&amp;sr=8-4

This is the one I was looking at, is this one good?

you may need a multispeed RJ45 not a 1/10

I had lots of issues with copper SFPs in general on my unifi (6com etc)

After much testing i will only use these with my unifi and mikroktik equipment, been running several of these for years.

https://www.amazon.com/gp/product/B07QWW79SH

Choose wisely on adapter, not all USB adapters will do full speed gig (thew new USBC 2.5gb adapters are good).

Also i would plug into the ONT at the ONT with a short, proven ethernet cable - just incase that long cable has an issue. I have experienced this myself once.

Personally I test two or three times with each of the following - speed test app, speed test website, fast.com and speed.ui.com before i form an opinion about my connection .

So this is on a system directly connected to the ONT - no router, no wifi?

You also get the same results on different speedtest.net servers or fast.com?

If so - time to give them a call!

As others noted, bypassing the wifi router and connecting directly would be the first step.
Then use the desktop speetest.net app to check the speeds at Ziply's two sites (there may be faster depending on where you are at, Accretive is always faster for me but start with these two.) Fast.com should be much 'faster' but it can vary a good amount in my experience.
Doing this will narrow down what the probable issues might be.

Ookla Speedtest is primarily intended to test the last mile speeds of your connection, and it always uses multiple streams. However only web and desktop currently does multi-server (i.e more than one server). It also uses dynamic scaling to add more connections as deemed necessary.

In either case, it's disingenuous to say that everything is fine if fast.com can hit line speed, since as you said, there's a lot of factors involved.

In my case, ignoring the horrible upload, xfinity simply performs universally better in basically every test and real world scenario I try except latency.

Disclosure: I work for Ookla.

Huh, that's odd. Seems like I read somewhere on here recently that u/jwvo said that they were in the process of rolling out firmware updates to enable a full gig bandwidth on a single stream, to make things like speedtest.net reflect accurate measurements. Maybe you got the upgrade? Not sure how the change would affect fast.com with the suggested parameters.

The big issue is that it tries to get you the closest server physically but not network wise, the smaller ISP speedtest servers in the lists are often pretty slow so we try to provide servers that are known to be well connected and consistent. (we only do servers connected on 10G ports for example). The reality is that most of our traffic comes and goes from places that don't have speedtest servers (other than netflix's fast.com which uses their main CDN to which we have tons of 100G ports).

I am on the 1Gig plan and have noticed slower speeds as well, but I also have the Arris NVG468MQ router connected directly to the ONT. Using the internal speed test built into the router, I have consistently high speeds around 940 or higher for both up/down.

From the router:

&#x200B;

My PC, which is a Linux system with 1Gig port, and connected to router, gets speeds around 650 for down and 300 or so for up. I am not on the Fog router, but the Calix 722GE

I haven't placed blame yet on Ziply because the router says the router speed is around where it should be. I can however, get a 1.1gb from fast.com using the minimum connection of 10 and max of 30. In consideration of the router, would this be a legit speed?

In Lynnwood -

My download has increased from 300-500 to most Speedtest servers to 500-700. After switching to 1Gbps service, I was generally only getting 500+ from Ziply servers on Speedtest (Fast.com was always 600 or better). Now I am consistently getting 500+ to most servers on Speedtest.

However, where I was getting consistent ~950 up, I am now topping out in the upper 800s.

I have a cat5e cable running from my router to my desktop PC. The PC is a self built with a gigabit network chip. My router is a TP-Link AC1750 from IQrouter. Running speed test from dslreports on my desktop gets me around 320/320. Running fast.com on my phone gets me around 150/150. I hope this helps.

to be clear, it is not equipment, it is specifically an issue with TCP based speedtest and how they interact with the way the service is provisioned. This is why both fast.com (udp) and the test we offer (also UDP) work fine.

Resolution is very close.

Precisely. This symptom you describe sounds like exactly what Ziply has been working to rectify. I know they are working extremely hard on this and I expect they will get it sorted soon!

(FWIW, if you use fast.com and turn the number of streams up to 20 or 30 then you likely will see more full gigabit bandwidth speeds)

The installer just left. My service was down because some central change was made from coax to ethernet and I was still wired through coax. My upgrade is complete and I'm getting around 220Mb down and 120Mb up over wireless (ASUS RT-N66U), according to speedtest.net and fast.com. It's not 960Mb/s but it's a world of improvement over my old service, which was probably awful because my home builder failed to crimp the RG6 cable at the plate my old router was connected to! Thanks for all the assistance!

Which ILEC are you in? (you can use the map posted elsewhere on the threads)

There is a known issue with speed test.

So for example here in Kirkland DT ILEC (KRLDWAXX)i have seen similar sorts of speeds sometimes over last 6mo. Currently i am at about 700 downloads (though yesterday it was sub 400 for a few hours) using fast.com.

jwvo is aware of most of these speed test issues and working on them

which CO/ILEC are you in?

For KRLDWAXX there are known issues being figured out. I only get 700 down reliably when using fast.com set to min 10 streams and max 20 streams. If i use ookla its in the 400 range.

Also use ziply's DNS servers.

And i assume that mac is wired - what type of wired interface... is it USB-C?

OK, so calling them seemed to have worked - ONT was rebooted a few times. A direct ethernet fast.com test got me 780/800 several times while the tech was online. Now i'm seeing weird results on my Router (EdgeRouter-X), i'm getting inconsistent 400-500/400 tests... direct on the router... this is turning out to be way more work than i expected it to be. I wonder if i'm hitting the max on my router?

So FYI, the reason it showed 580 was likely due to some non-optimal things Frontier was doing with the rate limiting configuration on their router / OLT. If you use a speedtest like fast.com and set the number of streams to ~ 20 it should test at the full gigabit.

Basically it is a buffer starvation issue at one layer of the rate limiting (does not impact upload).

Ziply is rapidly working to test and deploy a fix for this, but making sure they get it right is critical and they are still hamstrung by the old Frontier provisioning / monitoring / configuration management systems.

I am positive they will get this sorted relatively soon. It has executive level visibility at Ziply all the way to the top.

I just recently upgraded from 50/50 to gigabit myself on Ziply. On Fast.com I'm getting about 560 down. But yeah I'm mostly getting around 450 down from most of the speedtest servers. Upload is a constant 900+.

Ziply's router only (i believe) measures ONT > OLT so it doesn't measure internet speed, only next hop speed, that means you know the fiber connection is good but not anything beyond that.

Try using fast.com setting min streams to 10 and max streams to 20.

Also try using the speed test built into the amplifi unit itself and see what you get.

You are very likely being limited by wifi. Another way to test - start speed tests on multiple wifi devices at same time.

Good luck.

>jwvo

+1 on what you see with bluespan. I am getting above 800 with bluespan and Accretive Networks right now, while getting 450-500 from other endpoints. fast.com is showing ~850. Uploads are all good.

wow! I just did a quick test with fast.com and it is showing 920 Mbps. I had never seen test results better than speedtest.net anywhere else for my Comcast service.

>fast.com

Thank you. I have been using speedtest.net (both web version and native apps). Will give the fast.com a try. To your question, yes I see that node in my trace results as well:

2 fdr01.rdmd.wa.nwestnet.net (50.46.181.22) 4.200 ms 4.138 ms 4.061 ms