What are /r/Koodo's favorite Products & Services?

From 3.5 billion Reddit comments

This is an unofficial list of all Samsung phones that will get Android 10. But Samsung has not indicated when these updates will be available. When available, Koodo will follow a few weeks or months after that.

Story from GSMArena

The thing is there isn't much competition in Canada. If you boycotted Bell and now Koodo (so Telus and Public Mobile), you're only left with Rogers and its companies. People are still upset about the Rogers outage among other things and leaving rogers.

I don't feel loyal to any company, just move around when I see a great deal or get win back offer. If you leave Koodo to Freedome, you'll probably get a call to come back and join Telus with a good deal. Telus has phone support.

https://www.kimovil.com/en/frequency-checker/CA/xiaomi-redmi-note-10-pro

Has it having 3/4 4G bands associated with Koodo so I'm a tad confused.

Essentially I should look elsewhere if I want a phone with solid 4G access?

I have a solution for you. Download Text Now from the Play store. Install it and choose a free phone number. Use that to do your call back, it works over wifi. You will get the call. The digital assitant can call any number in North America as long as it's not toll tree.

https://play.google.com/store/apps/details?id=com.enflick.android.TextNow

You shouldn't need this on Koodo, but some people who have carrier specific RCS have had success installing Google carrier services and using Google messages:

https://play.google.com/store/apps/details?id=com.google.android.ims

Perhaps that will work for your friend

Okay. My guess is your device is using the generic unbranded CSC code for Canada (XAC).

You can follow these steps:

1. Backup your phone's data because the only way to change your phone's CSC code is to erase your data. I recommend backing up WhatsApp to Google Drive, your photos and videos to your PC, and using SMS Backup & Restore to backup your text messages. Just remember to upload it to Google Drive, Dropbox or transfer the backup files to your PC. You can also backup your call logs.
2. Alternatively, I think you can use Samsung Cloud to backup your data but I'm unfamiliar with its reliability and features.
3. Navigate to Settings > About Phone and copy your IMEI number. You should be able to long-press it and copy it. If not, then just write it down.
4. Open your Phone app and put in the following: *#272*IMEI# (replace the bold "IMEI" text with your phone's IMEI number).
5. Select KDO. That's the CSC code for Koodo. If it's already set to that, then you don't need to change anything. If it's XAC or anything else, then go ahead with the switch. (EDIT: I think it's possible to not wipe your phone if you choose Network Code instead of Sales Code. Give that a try but back your data up anyway).
6. Your device should reset but with the correct CSC code for your carrier. That should allow you to turn on VoLTE as well as Wi-Fi calling.