What are /r/tutanota's favorite Products & Services?

From 3.5 billion Reddit comments

A gag order is not possible in Germany, and the above posting is nonsense.

Please check our Warrant Canary, which is unchanged since we first published it years ago: https://tutanota.com/blog/posts/transparency-report

Just like your password, the revovery code can only be accessed by yourself. Our code is fully open source and you are very welcome to check this: https://github.com/tutao/tutanota

The recovery code was not only demanded by the community, it is also a basic necessity to most users who want to make sure that they never lose access to their encrypted mailbox. The new web client allows you to set up 2FA, which will only increase the number of people losing their password or their second factor. Hence, the recovery code is a must.

By default, we do not log IPs. If we get a warrant from a German judge in a criminal investigation we log IPs for individual accounts. We explain details here for transparency: https://tutanota.com/faq/#anonymous-email

What a shithole Tutanota put themselves in for an extra 1.2 €... was it worth it being disemboweled in public like this? I swear I'm serously asking. do you know how angry someone would have to be just to take the time to write all of this on reddit? Someone who's already paying you, no less. Paying you to spend time commenting on the EARN IT act to a clientèle that obviously understands the importance of encryption or the achievement that is removing the term blacklist from your FAQ instead of clarifying who gets access to calendar invites or that you can remove any feature at any time regardless of your ToS. Notice how people aren't even answering each others' questions here as often? How much in support/marketing costs was having a passionate user base saving you?

While I can't give you any answer, in the meanwhile, you could try to connect via free VPN accounts (VyprVPN, Protonmail ... offer these). The allowed bandwidth of free accounts should be enough for conventional mail exchanges (without heavy attachments that is).

Yes, it's in public beta: https://tutanota.com/blog/posts/update-fingerprint-pin-unlock

Please follow these steps to test

1. The new beta release is available via Google Play by opting into testing using this link. Alternatively, you can manually install the APK from GitHub.

2. We would like testers to pay attention to the exact steps they are taking when acivating pin/biometric unlock so that we can reproduce possible issues.

3. If you experience any issues, please also let us know the Android version and device model as well as types of authentication enabled for the phone at .

4. We ask testers to make sure they have credentials (password/recovery code) for their accounts written down in case something doesn't work as expected.

Thanks for your feedback. This is exactly what we plan to do. While we do want to add notes and drive in the future, we are focusing on completing email and calendar features right now. You can track this on our roadmap: https://tutanota.com/roadmap/

https://tutanota.com/faq/....

Do you delete inactive accounts / recycle email addresses?
A deleted email address (also if it is an alias) will not be recycled for security reasons. There must be no possibility that someone else is able to register your previously used email address, and then, by accident, receive a confidential email that was meant for you.
Free of charge accounts are deleted after an inactive period of six months. A regular login is necessary to prevent automatic deletion. We delete such accounts for security reasons and also to allow us offering free of charge Tutanota accounts at all. However, the email addresses of such deleted accounts may be taken over into another paid account and re-used as email aliases or additional user addresses if you still have the valid login credentials.

That address does not exist. Use [email protected] instead. It's the generic email address of Tutanota.

Tutanota does not use tutanota.com addresses for its own correspondence. It uses the tutao.de domain.

One has to marvel at the nation of whiners and beggars which the Internet has become.

Tutanota has a generous, full-fledged free plan. It has a dirt-cheap, paid entry-level plan, at 12 €/year.

It even allows you to buy one month for the huge price of 1,20 €. Or, two months for the outrageous price of 2,40 €. And so on.

But no. It's not enough. The more free stuff some people are offered, the more they feel entitled to whine.

The scope of inbox rules is very clearly explained here :

https://tutanota.com/howto/#settings-mail

This comparison is not a fair representation, there used to be a discussion on this a couple of months ago: https://np.reddit.com/r/ctemplar/comments/cjr47h/q_about_comparison/

We do have a research project running that is funded by the European Union: https://tutanota.com/blog/posts/pqmail-post-quantum-cryptography/

The aim of the project is to develop and implement encryption algorithms that will remain secure should quantum computers become a reality one day. The entire code will be published as open source so that everyone can verify that the encryption does what it is supposed to do: Protect your private data, now and in the future.

I've just switched to Mailbox.org and am very pleased so far.

Amazing pricing, supports IMAP/POP3 (unlike Tutanota), supports multiple domains, has shared calendars, and a bunch of other extras. I'm new to it but not a single complaint so far.

Slightly related, if anyone is looking for a desktop email client, I've also started using Mailspring-Libre which is equally as awesome so far.

That's not possible right now, but we plan to add a desktop client that will allow you to import emails into Tutanota in the near future. You can already import contacts via vCard with our new client: https://mail.tutanota.com

Thanks for sharing our mission to leave Google behind. :)

>as an example, they deleted my account for not logging in for a certain period.

Okay .... so in the terms, §5.6 it says:

>5.6. Tutao is entitled to terminate the contract without notice in
case of a free of charge tariff if the account was not used for at least
six months.

Source: https://tutanota.com/terms

Thinking they are assholes because they do exactly what is written in pretty clear text in the terms is just moot. And you agreed to these terms when signing up for an account.

Hi there, it is only possible to delete aliases created with a custom domain. We only allow aliases with Tutanota domains to be deactivated. This prevents someone from re-creating your old email aliases for nefarious purposes after you have deleted an account.

You can learn more about aliases here: https://tutanota.com/faq#aliases

We just did, and he's already speeding up development as you can see with the Android beta release: https://tutanota.com/blog/posts/welcome-ivan

We plan to hire more people soon. However we only hire qualified people that are also passionate about privacy - so it's not a money issue, the difficulty is rather to find matching candidates.

Your four points pretty much cover our to-do list for the coming months. We're working hard to achieve them as quickly as possible!

We have millions of users around the world and - what is more important: a good number of them are paying users that support our fight for privacy.

So, we're here to stay, if this has been implied in your question. ;)

We've tested Disconnect ourselves. Many companies use email for tracking through images in their emails. That is why Tutanota is blocking automatic image loading, to protect your privacy and to stop this tracking.

What Disconnect does: Once you click on 'Show' blocked images, the tracking starts and Disconnect shows this. When you click on a different email, the Disconnect tracking does not refresh, but still shows the tracking from the previously opened email.

If you never click on 'Show', no tracking should happen.

Hahaha, of course it's a sCam attempt. A pathetic one, at that. "Dear TutanotaMail user, we have noticed that your protonmail account failed validity check." Two different languages used in the email. An allegation that an email provider, any email provider, compels its users to a "monthly validity check". Who could possibly fall for that ?

Also, genuine emails from Tutanota display a special red label "Tutanota team" which cannot be faked. Look it up here.

Report as spam, delete and move on.

Thanks for reconnecting. :) It's at the top of our roadmap right now so the wait should not be much longer: https://tutanota.com/de/roadmap/

But as others said, we don't publish ETAs as one never knows what happens. :)

Hi there, if you are not sending from a Tutanota address, your email might go to spam as we block all unknown domains. You will get a notification about this, which lets you put the email into our mailbox, but only if you click the link. Alternatively, you can also write to our sales team, you'll find the address here: https://tutanota.com/faq#payment

Well, that's Tutanota's main and basic feature, so maybe you should have studied the service a bit before commiting to it, and complaining about it in ALL CAPS.

Tutanota is an end-to-end encrypted email provider. This password is the way emails get end-to-end-encrypted. So saying you will NEVER use it is a bit like buying a car and complaining because you don't like wheels.

However, you can also send emails unencrypted.

If you must complain about bad usability, how about doing it in a way easy to read ? How about hitting your Enter key once in a while, so it can produce, you know, paragraphs, instead of that user-hostile wall of text ?

The Drafts folder is right below your Inbox. There are plenty of screenshots showing it in the How-To. This one, for instance.

If you have trouble with technical vocabulary, the simplest way to learn is to make a Google search with the word, or expression. For instance, googling Markdown would have teached you that it's a basic formatting language, for enhancing notes.

Tutanota cannot be expected to teach you the basics of computers or the Internet. That's for you to learn. There is no shortage of free resources on the Internet if you're willing to put in the effort.

Hi there, thanks for getting in touch! Yes, to share the birthday calendar, you will need the 'sharing feature'. This is already included in Teams. With sharing included, each user will cost 24 Euro per year. You'll get the best overview here: https://tutanota.com/pricing#calculator

Aliases and users are different things, you'll need users: https://tutanota.com/blog/posts/secure-email-alias/

https://tutanota.com/terms/

Term 4.6 states that Tutanota Free is only allowed to be used by private customers, and that business use is only allowed for paid plans.

I don't think that buying stuff online and communicating with people/companies to ask questions and submit resumes counts as 'commercial use', so long as you're acting as a private individual yourself (e.g. you are sending your resume to apply for a job, as opposed to running your own company and receiving resumes of applicants that want to work for you).

Thanks for your feedback. You can whitelist by address and sender easily: https://tutanota.com/howto#spam

We continuously improve spam filtering. However, spam in emails will always be a difficult task as some people will consider the same email as legitimate and others as spam. That's why there is a spam folder, and also a number of unread emails next to the spam folder to help you spot spam emails that might be legitimate.

We plan to add a learnable spam filter in the coming months, thanks for your patience!

We do not track you because IP addresses are anonymized right away. Check our Privacy Statement:

>In order to maintain operations, for prevention of abuse and and for visitors analysis, IP addresses of users are processed. Storage only takes place for IP addresses made anonymous which are therefore not personal data any more. This processing takes place for the purposes of the legitimate interests pursued by the controller according to Art. 6 DSGVO 1. f).

The legitimate interest here is to prevent mass sign-ups by spammers, which for obvious reasons we must make impossible. We're sorry that you and your friends have been caught up by this anti-spam protection mechanism. We'd recommend you go home and sign up each from their own network again.

This FAQ is also important to know should you have issues signing up.

Thanks for spreading the word about privacy! :)

Thanks for your suggestion, we'll take it into consideration. For now, you can transfer your wanted aliases to a new account, deleting the unwanted ones: https://tutanota.com/faq#merge

Please export any needed emails first as when you delete the old account, all emails will be deleted, too. You can only transfer the email addresses, not old emails when merging accounts.

As I understand it the recovery code is simply put a second password - which you can only generate/access upon entering the password, so no one else can get access to it but yourself. You'll find details here: https://tutanota.com/blog/posts/secure-password-reset

Also, if you've set up 2FA, you always need two to reset the third. So you can still fully trust your second factor, it still secures your account just like before.

Mailbox.org offers you SMTP;IMAP;POP3, therefore, have to use your password to decrypt your private key on their server.

On the other end, Tutanota.com is more secured, because decryption is made on your computer, not their servers... therefore, they can't offer SMTP;IMAP;POP3.

​

It is a matter of choosing if you need standard protocols or higher security...

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Also, Mailbox don't seam to have their own mobile app, they rely on third POP/IMAP apps...

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For my part, being there on their reddit's page, I feel closer to the team of Tutanota... That's something I like from startuppers of my generation, they are open to dialog, and I can believe it might not be easy every day considering some arrogant messages they can receive...

:p And I really like their logo ! not that such a stupid thing to think... considering i'm receiving more than 10 emails a day.

​

As you see, I succeeded in making my own opinion in less than 20 minutes.

Sorry about any inconvenience. Some users (depending on their connecting server) can't reach the Tutanota server at the moment. We are fixing this right now and will inform you about details via our blog later today.

For now, you should be able to access Tutanota when using a vpn. We have tested Zenmate with server locations USA and Romania, these do work. Sorry again!

cc /u/Maz0m /u/931860917090 /u/6079-Smith-W

Edit: Please find more details on this on our blog:

Update: During the night of October 21st our DNSKEY was rolled out to all servers supporting DNSSEC. There should be no issue in accessing Tutanota anymore. We will make sure this does not happen again.

You cannot change your email address.

Your account is defined by your email address : if it had another one, it would not be the same account. This is the case with all email providers, and not at all specific to Tutanota.

This is not stated in the help, because it's kind of obvious. It's a basic tenet of email.

You can, of course, delete your account and create a new one, with the address you want. Provided no one has already created that address.

Instructions for deletion are published on Tutanota's website :

https://tutanota.com/faq#delete

Take care to export first any content you might want to keep : emails, contacts, appointments.

Also, before deleting your account, I would advise you to test the new address you wish for. Just in case it is already taken, and you actually prefer your present address with the mistake included.

Sign up for a new free account. Tick the two boxes saying you don't already have a free account, and this is not for business. Then type the new address you wish for in the required field. The server will check it, and tell you whether it is available.

Then click on the Back link to abort the account creation procedure. If you still want to delete your existing account, do it and then create a new one.

The transparency reports of Let's Encrypt have been available since launch, most recent was published April 1, 2019: https://letsencrypt.org/documents/ISRG-Legal-Transparency-Report-April-1-2019.pdf

If you've got a trust issue, just move on.

Interior Minister Seehofer is asking for feedback on the new cyberstrategy draft. To save strong encryption and security online, please send them an email to You may use this pdf (or make your own on the bmi website).

Unfortunately no info on the help screens ...It clearly says in their FAQ

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My newly created account has been put on hold for 48 hours after registration. What should I do?

Some accounts are automatically marked for approval upon sign-up to prevent abuse. This often affects IPs from VPN services or Tor as spammers try to bypass our anti-spam protection method by abusing these services. Please read here why the 48-hour wait is necessary to protect your privacy to the maximum with a truly anonymous email service.

During these 48 hours emails cannot be sent or received. Please do not share your new email address before the blocking has been lifted automatically.

Tutanota offers a paid subscription as well, at 12 EUR an year/1.2 EUR a month. From what I read, they have a good chunk of paying customers and that keeps them running.

Edit: I previously mentioned that calendar is not available on free plans, but it's available.

This is scam. Please read this post how to prevent phishing: https://tutanota.com/blog/posts/how-to-prevent-phishing/

Emails coming from us can be easily distinguished in your Tutanota mailbox:

>Tutanota displays a red tagline reading 'Tutanota Team' next to the sender's address if an email coming from us hits your Tutanota mailbox. This cannot be added by someone trying to phish your Tutanota password because it is built into the code of our email client.

Hi there, and thanks for your feedback! Yes, the old version is not live anymore mainly because the new one comes with much better security features (2FA, secure password reset, etc), but also with great usability features like full-text search. Check our blog for details: https://tutanota.com/blog/posts/new-mail-client

Please try the new verison for a week before your final judgement, we're sure you'll love it. It's also much faster. ;)

Yes, you can merge only the addresses that you'd like to keep: https://tutanota.com/faq#merge

Make sure to download all important information (contacts, emails) before deleting one account as you only merge the email addresses. The content can not be merged as it is encrypted.

Still shows on their roadmap so it's still planned but they keep saying their top priority right now is offline access. They never give ETA for anything so it could be months or years until we get email import.

Thanks for your feedback. Please check our roadmap for exciting upcoming features such as tags and conversation view: https://tutanota.com/roadmap/

Right now we are working on fingerprint/pin unlock for the apps as well as offline mode!

Disabling the aliases would not help much: In regards to login security it only helps if there is something you know (=your password, your email address) AND something you have (=a second factor, preferably a hardware token).

Please check our email security guide for our recommendations: https://tutanota.com/blog/posts/email-security-guide-online/

"Invalid login credentials" does not tell you which is wrong : password, or email address ? People usually assume their password is rejected. But it might be their address.

How do you input your Tutanota email address ? With Bitwarden, or by hand ? In both cases, are you sure you entered it correctly ?

• It needs to be the full address (not only the left part).
• It needs to have the right Tutanota domain (there are 5 of them ; if you registered with tutamail.com and you try to login with tutanota.com, you will fail).
• Dots do matter, contrary to Gmail (if you registered with [email protected] and you try to log in with [email protected], you will fail).
• And finally, you need to get your spelling right. People have been known to meet "invalid login credentials" because they could not type TUTANOTA properly, coming up with "tutanova" or other silly names.

Hi there, thanks for your questions. We explain why Germany is a good place for data privacy and also, what obligations we have as a German company towards the authorities on our blog: https://tutanota.com/blog/posts/data-protection-germany

As for the shut-downs you mention: These incidents only happen to companies that do not follow German law, for instance, by refusing to comply with German court orders. We do comply with court orders for the prosecution of suspected criminals, which you can see from our transparency report: https://tutanota.com/blog/posts/transparency-report

If you have further questions, do let us know!

Thanks for getting in touch.

First, please check the difference between users and aliases because it might not be necessary to create separate paid accounts as you can have all within one account: https://tutanota.com/blog/posts/secure-email-alias/

I would suggest that you create users (or aliases) as your additional addresses. You can even merge the Free address with your Premium one if you want to (but you would only merge the address, not the data stored in the Free account so possibly upgrading the existing account separately makes more sense): https://tutanota.com/faq#merge

As to the app: You can access all accounts/users with the app. If you store the login credentials, switching between them is pretty easy.

Yes, there is a way to disable the spam filter. Or whitelist a domain. Or enforce finer spam rules. Read the help pages !

>You also have the option to allow all emails. To do this, create a spam rule and put in an asterisk * where you would usually put in the email address that the rule should apply to.
>
>You can set spam rules for sender addresses (highest priority), domains (lower priority), and top level domains (lowest priority). To add a spam rule for a domain, just enter the domain like xyz.com without putting an @ in front. This rule will also apply to emails sent from a subdomain. To add a spam rule for a top level domain, just put in com - for example - no dot is needed before this.
>
>https://tutanota.com/faq/#spam

From: https://tutanota.com/howto

To add folders, please click the plus symbol in the left folder view. A pop-up opens where you can enter the folder name. The newly created folder will be sorted alphabetically under 'Your Folders'. You can add as many folders as you need.

Using the @tutamail.com address usually avoids most confusion but yeah to get a custom domain just buy one (I recommend using name cheap, it will cost you annually about 10$ depending on what the domain is) and follow one of these guides

reddit guide using ghandi

Or this one by tutanota

The sharing feature is paid per user. Once you have added it, you can share as many calendars as you like. The other person must habe a Premium account because only Premium people can add multiple calendars.

https://tutanota.com/blog/posts/release-notes-calendar-share/

Thanks for sharing your concerns. You are absolutely right that the highest risk when using online service - any online service for that matter - is that someone maliciously takes over your account, for example with a phishing email. That's why we strongly recommend to set up 2FA and to print/copy your recovery code. This is the only way to prevent malicious take-overs from happening - support can't help you with that.

Here's a good read: https://tutanota.com/blog/posts/email-security-guide-online/

They already exist. You have the 3 basic tiers (either private or business), and then you have options.

24 €/year buys you a Premium account with either 20 aliases added, or a second user added, or the whitelabel feature added. Use the pricing calculator at the bottom of the pricing page :

https://tutanota.com/pricing

I think the issue is that Tutanota had an incident involving their DNS servers on Wednesday. This caused the resolver on AnonAddy to cache their servers as non-existent.

Tutanota wrote a blog post about this here - https://tutanota.com/blog/posts/ddos-dns-attack

The cache should be cleared now and everything should be working as normal. If you notice any issues then please let me know.

Deleted addresses can't be registered again for security reasons: https://tutanota.com/faq/#inactive-accounts

If you register a new account, please write down your recovery code to make sure not to lose access.

that is NOT a tag ... it is the From: text field ... the official always display a red tag line

How to spot a phishing email for your Tutanota account

Tutanota has fairly detailed information on their website addressing this.

https://tutanota.com/blog/posts/data-protection-germany/

https://tutanota.com/blog/posts/transparency-report/

TL;DR they have to make 'inventory data' (payment info, name/address, etc) available to the authorities upon request. If they receive a valid German court order for a specific individual, they are obligated to set up Real-Time Monitoring for only that user's mailbox. The monitoring captures IP addresses used to access the service and any plain text emails sent to/from Tutanota. Encrypted emails by their very nature cannot be captured by Tutanota. Additionally, any plain text emails sent to/from Tutanota before the Real Time Monitoring is in place would already be encrypted and would not be accessible either.

As I understand the article, he doesn't talk about email - only chat. Maybe the reason being that the German Supreme Court is highly opposed against monitoring emails, there's no data retention for email in Germany, either. Not because politicians don't want it, but because the Supreme Court declared such a data retention law for email illegal twice.

Also Tutanota is naturally against encryption backdoors, would be curious if they moved the service elsewhere if necessary.

In case your account was blocked by accident, please contact tech support so they can look into this and unblock the account: https://tutanota.com/faq#access-lost

We don't randomly close accounts, but we must keep spammers out for the good of all Tutanota users. Please also note that Tutanota is not meant for mass mailings/newsletters, you would need to use a dedicated mailing service with double-opt-in for this.

Doesn't this article belong to the (non-existent) User Manual or Knowledge Base, or, given the site as it is, the How-To section ? The blog should certainly have a news piece on this ("We have updated the How-To"), but it should point to the How-To.

Currently, it's the opposite : the How-To points to the blog ! Which isn't called "Blog" to confuse things further, but "Breaking News". But you still need to click on Blog on the top of the page to be directed to, er... Breaking News.

And the How-To article with the DANE bit is a hodgepodge called When do I need encrypted emails ?, which is the last place you'd think to go to if you were looking for clues on what is that DANE thing.

Finally, the most important information is missing. If I install those two plug-ins, what will I get ? Assurance that the Tutanota site has not been spoofed/hacked when I connect to it, and only that ? Or are they useful also for the rest of the Web ? Who else, apart from Tutanota, is using this DANE-DSSEC thingy ? And if next to nobody uses it (as I suspect), won't I get red icons all over the place all the time, when browsing the Web ?

Here's a polite answer, as we do not delete posts even if they appear to spam the sub...

1. You can use the free version of Tutanota completely anonymously: https://tutanota.com/blog/posts/anonymous-email The anonymized IP addresses can not be de-anonymized.

2. It's not an unusual amount, it happens with every email service. Some senders do not configure their DNS correctly, which we treat as spam. Some senders are listed on blacklists, which we treat as spam. Sure, some users will still want to receive these emails and come here to complain (or is it the senders themselves complaining?), but overall our spam system is very robust and very accurate. 100% accuracy in spam handling is, however, not achievable. We plan to implement a 'learning spam filter' in the near future - so whenever users move an email from spam to inbox and vice versa, the filter will improve automatically. Even then, it will not be 100% perfect.

3. There is no random closing of accounts. If an account was closed for sending spam, it was sending spam. We always check the mail logs when users complain about this so we know for sure.

4. There is no issue with using Tutanota with Tor. Tor is great and we even let you sign up via Tor without asking for a phone number (which is because we respect your right to privacy & anonymity): https://tutanota.com/blog/posts/tutanota-and-tor

Thanks for getting in touch. As per our Terms only one free account per person is allowed, mass sign-ups are atuomatically blocked to prevent spammers from signing up.

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We do not use or sell your data. Thus, we rely on our paying users to improve Tutanota further. If you need more than one email address, please consider using the paid version and adding users & aliases. Here are details on what you get with the paid version: https://tutanota.com/blog/posts/premium-pro-business

Thanks for your support.

Thanks for your interest. We have a number of organizations who use it already and who are satisfied - as far as we can say. :) However, it's not possible to use Tutanota with Outlook. You'd have to use our mail client and apps, but if that's not an issue for you, your organization will get a secure email service at a very competitive price.

We have a detailed how-to, which explains everything - even admin management steps, password resetting of employees etc - in detail: https://tutanota.com/how-to

For specific questions, just hit us up here! For testing, please use the new client as we will push it out of beta very soon (so no point in getting used to the old version): https://mail.tutanota.com/

Thanks for your feedback. We've recently added options to donate with additional cryptocurrencies - Monero is among the new options - to see how we can handle future payments: https://tutanota.com/community#donate

Our plan is to support payment with these coins, adding the donation option is the first step in achieving this, so to say. Thank you very much for supporting us with this! :)

Thanks for your feedback, we'll look into this. However, changing the notification service make your notifications independent from Google, which is important when you care about privacy. Enabling everyone to leave Google is one of our top priorities with Tutanota. ;)

Thanks for your question. With Tutanota you are in control of your private key as only you can access it and use it to decrypt your password. Here are details on how our encryption method works: https://tutanota.com/blog/posts/innovative-encryption

The site mentioned requires to also being able to download your private key and store it locally. That's not possible in Tutanota and that's why the site states that users would not be in control.

However, with Tutanota we want to make encryption seamless and secure. Your private key is encrypted and only cou can decrypt it. Thus, you are in control. If we allowed you to download and store it locally, you yourself would have to make sure to encrypt it locally to store it securely. That's too complicated for most people. We don't want to make this an option as it puts people at risk who are not able to secure their private key properly.

With Tutanota we are focusing on providing everyone - also private customers - with a fair solution, that's why we try to keep our prices as low and flexible as possible. Pricing is very straightforward:

€1 per user per month (Please note, this includes 1 GB, no matter how many users you add). However if you add a storage package (or alias package), all users can share this package so you don't have to buy each user a package. You've probably looked at our prices already, just wanted to make this clear: https://tutanota.com/pricing

The calendar will come later than estimated as we have to finish our new client and the new apps first. However, once it's done, it will be fully encrypted; calendar sync as well as sharing calendar entries will be possible.

You can bulk import your contacts to Tutanota via vCArd, (if granted access) the Tutanota app also uses the address book on your mobile phone to suggest recipients while typing the address.

We also plan to add desktop clients to enable you to use your encrypted mailbox when offline.

Hope this answers all your questions, on a side-note: You can add as many own domains at no extra cost and activate catch-all for your domain(s).

The new client looks rather nice:

https://tutanota.com/blog/posts/new-client-update https://twitter.com/TutanotaTeam/status/852552435356848128

However, based on my experience they use the same framework for web client and apps. If they wanted to follow the Android guidelines, they would have to build a native app for Android. Given that this would probably take months, I'd prefer them to focus on more features than app design. As it is right now, the apps are open source - for me that's more important than material design.

The blocking of new accounts is a mere protection against spammer/abusers. It only effects very few real users. If your account is not opened up, you can always contact our support: https://tutanota.com/contact

Sorry for any inconvenience.

Come on... of course it is time to replace Facebook and the others. There are multiple initiatives in that respect.

But of course Tutanota should not do this. They are a tiny tiny tiny company, and encrypted email is a completely different thing from social networks devoted to free speech. You can't do everything.

Tutanota is not Father Christmas ! Don't ask them for too much !

I have both, so that I don't have all of my personal accounts tied to one email provider.

Tutanota is clean, fast and has a lovely calendar. It's app is on FDroid which is brilliant! The Desktop version is free too.

ProtonMail has a customisable Web UI, and I've found it's accepted on more sites than Tutanota is during the sign up process. If you pay for ProtonMail, you can also get access to the ProtonVPN paid servers. The app is not on FDroid, which sucks. They also charge you to use the ProtonMail bridge (software which brings the ProtonMail experience to desktop).

If you only want one account, and only ever will need one account, go for Tutanota. Donate too, if you can afford it as they deserve it.

This likely means they reject Tutanota addresses. It's not the .me that bothers them. Actually, Proton Mail users recommend using the pm.me domain offered by Proton if protonmail.com addresses are rejected.

The link you provided includes another link to the direct APK download for Android.

Unfortunately, it is not so easy to add Tutanota to F-Droid: https://f-droid.org/forums/topic/tutanota/

We're currently working on other features, but a solution is planned: https://tutanota.uservoice.com/forums/237921-general/suggestions/7913163-create-a-repository-that-i-can-add-to-f-droid

Reverse the charge with bank and start using privacy.com for virtual debit cards to purchase services.

You can create one time use cards, set a dollar amount for the day, week month or year and it locks the card to a merchant so if they get owned in a data breach with your prepaid debit card it won't work until they use it with Tutanota.

put your well fargo card under a privacy.com account and then generate a pre paid debit card, then make your purchase.

That will give you premium service as soon as possible.

I pay most of my bills through privacy.com.

I found Tuta through privacytools.io and filtered it down with ThatOnePrivacyGuy's site and some other searching. I've really only looked at the four "Free" providers so I should probably keep looking in case I find something better for me. Tuta does cover my needs as a basic email user.

Thank you for the help!

Please set up spam rules like this: https://tutanota.com/faq#spam

We have only just started to use a 'learning' filter which is being trained by moving mails to Spam with drag & drop, but this needs some more optimization.

Could you check whether you also redeemed the bought gift cards on your own account: https://tutanota.com/faq#gift-cards

As you could also pass on the gift cards to others, the redeeming step is also needed so that the credit is applied to your account. Please check and if you still believe there is something wrong, just contact support directly from within your account. Then we can look into this!

https://tutanota.com/terms

> 7.2 The sending of emails is inadmissible if it is a mass-mailing to recipients without their consent and/or if it is a promotional email and consent of the recipient is not given even though this is required (hereafter referred to as spam). Proof of consent (see § 7 paragraph 2 UWG (Act Against Unfair Competition)) of each recipient rests with the customer.

> 7.3 The customer is prohibited to send more than 100 emails per hour per account or to send so-called paid emails or emails that advertise a referral system.

https://tutanota.com/blog/posts/transparency-report

>Between the 1st of January 2021 and 30th of June 2021 Tutanota has
>
>o received requests for inventory data in 109 cases.
>
>o released inventory data in 6 cases.
>
>o received requests for real time traffic data in 23 cases.
>
>o released real time traffic data because of a German court order in 13 cases.
>
>o received requests for stored content data in 32 cases.
>
>o released stored encrypted content data because of a German court order in 21 cases.
>
>o received requests for real time content data in 16 cases.
>
>o released real time content data because of a German court order in 12 cases.

Hi there, please also check the instructions explained here how to connect a deleted account to a new Premium one: https://tutanota.com/faq#inactive-accounts

To re-use the email address of the inactive account:

1. You need to create a Premium email account (or use any paid Tutanota account you already have as the target account).

2. Login to your lost account.

3. Click on 'Help'.

4. Enter the 'Target account address' (and - if you enabled two-factor authentication - the recovery code of the lost address).

>To delete your account, go to Settings - Subscription - Delete Account. You need to enter your password upon deletion.
>
>Please note: Deleted Tutanota accounts can't be restored. Deleted email addresses are blocked for registration and can't be used again.
>
>https://tutanota.com/faq#delete

Thanks for getting in touch. We are sorry about this inconvenience, but unfortunately, there is nothing we can do about this. The reasons is that Tutanota is blocked in Russia: https://tutanota.com/blog/posts/tutanota-blocked-russia/

You're blocking yourself, here. You don't want to use Paypal, you don't want to give your card number to any website, and you don't want to use cryptocurrency either. But you still want to buy things off the Internet ?

Drop the paranoia and get realistic. Payment systems are very secure nowadays. Unless you live in the country where even the government knowing you have a Tutanota account could put you in danger, I don't see any reason for your fears.

That being said, it used to be that only paid subscribers could buy gift cards. That restriction seems to have been lifted. I don't see any mention of it here :

https://tutanota.com/faq#gift-cards-terms

This is possible, and explained here in the FAQ: https://tutanota.com/faq/#merge

Note that you will have to delete your Free account to merge it (follow the steps of the FAQ) so export all needed data before you do this!

>When will tutanota be compatible with clients like thunderbird ?

Never. Don't count on it.

Regarding notifications however, they are available :

>Push notifications
>
>Tutanota allows you to receive push notifications via other email addresses and via its Android and iOS apps. Push will be sent to your phone even when you are not logged in.
>
>You can also allow your browser to send push notifications for Tutanota in your browser settings, but only when your are logged in.
>
>https://tutanota.com/faq#settings-mail

Thanks for getting in touch.

1. You can buy multiple years with gift cards: https://tutanota.com/faq/#subscription

2. & 3. is as you describe

3. We are already working on pin/fingerprint unlock so it should be coming in a couple of weeks.

4. You can download with the help of multi-select: https://tutanota.com/faq/#import

Thanks for reporting! Unfortunately, many sites simply block email services than building their own anti-mass sign-up protection methods. We have invested heavily in this in recent months to make it close to impossible for spammers to sign up.

The best way to tackle this issue is to contact the service in question and explain them exactly that; we will do the same. Here is more information if needed: https://tutanota.com/blog/posts/website-blocks-secure-email-tutanota/

Thank you all for reaching out to Behance, I'm sure that together we can convince them to allow sign-ups with Tutanota again. :)

>My mates registered 2 other free accounts with Tutanota on my iPad.

I assume the accounts were suspended, and it was because of this. It would exactly mimic one user opening several free accounts, which is forbidden.

So start by giving a good bollocking to your flatmates, then get in touch with Tutanota at the address given by u/SLCW718.

In some cases, the "Invalid login credentials" error message is deceptive : it may mean that your account has been suspended -- not that your entered credentials were actually wrong. See here :

https://tutanota.com/faq#access-lost

The most secure way to use Tutanota is to choose our desktop clients: https://tutanota.com/blog/posts/desktop-clients-end-beta/

Here you can check the signature which is a guarantee that no one has meddled with the code (MITM attack), but that you are using exactly the open source version that we published on GitHub.

Hi there, apologies for missing your earlier post. There are no trackers in Tutanota. We focus on privacy and would never track our users. If your browser alerts you of trackers, it is most likely caused by an email that has trackers included. You can prevent this from happening by not loading external content (images) into your emails: https://tutanota.com/faq#view-image

Do you use a free account ? Upgrading to paid would allow you to apply inbox rules, which fit some of your requirements. You can use Javascript regular expressions with them.

https://tutanota.com/faq#settings-mail

Hi there, Tutanota does not support the use of IMAP but we do offer free desktop and mobile mail clients to all of our users.

You can learn more about our stance on IMAP here: https://tutanota.com/faq#imap

Right now it is only possible to merge email addresses, not entire accounts: https://tutanota.com/faq/#merge

Merging/adding entire accounts will be available when import is ready; subfolders are planned a bit later.

>Am I able to cancel the new premium account and add it to my old one as an alias?

Yes, just disable the user and add the alias. This will bring your yearly price back to the original. If the new invoice has already been billed, please contact support.

You can check this blog post for details about aliases and users: https://tutanota.com/blog/posts/secure-email-alias/

The sender name only changes if you change it. Please check under Settings - Email - Sender name. We'd recommend to activate two-factor authentication to make absolutely sure no one but yourself is able to login to your account. https://tutanota.com/blog/posts/email-security-guide-online/

>Our account is reachout2africa.org.

No, it's not. If you have a Tutanota account, your main email address uses one of Tutanota's domains (the one you selected when creating the account).

The default domain is tutanota.com. If you used that, like most people do, your email address looks like this : xxxxxx @ tutanota.com (without the spaces).

Are you sure you gave your correct email address to your correspondents ? Do you use a custom domain ?

>I am looking to set up a Tutanota account for me and my wife, where we would each have our own logon and account, but would have shared aliases and calendar.

This is not possible. Specifically, shared aliases are not possible. The only way you could achieve that is if you shared the same account, with the same inbox, main email and password. But I would really advise against that. Even with the best marriage in the world.

However, why do you want shared aliases ? Aliases are email addresses, and an email address is inherently personal. What you could have, and would be closest to your needs, would be a single, paid account, with two users. This would allow you to :

• Have a different log-in for yourself and your wife. Each one logs in with his own main email address and password.
• Have a different inbox, different list of contacts, different set of calendars and different set of aliases.
• Share one or several calendars (you would need to subscribe to the sharing option for that).
• Mutually recover each other's password if you both elect to be administrators (but you could also reserve that privilege to one of you).
• Pay a single bill.

See this diagram :

https://tutanota.com/faq/#account

This is possible, but only if you create the new Premium account first and add this as a take over address upon deletion of the already-created account. Here are details: https://tutanota.com/faq/#merge

You can check here why we opted against PGP, there are several reasons: https://tutanota.com/blog/posts/innovative-encryption/

Nevertheless, we plan to add Autocrypt (=PGP support) in addition for interoperability reasons.

If you still know your login credentials, you can create a new paid account and take over the old account. The mail will be lost, but you'll get your address back.

https://tutanota.com/faq/#inactive-accounts

>If you have 5 aliases can you control all of them and view all of them under one login?

Exactly. That's the whole point. One user has one inbox where all his aliases go. Nice diagram here, about accounts / users / inboxes / aliases :

https://tutanota.com/faq/#account

>Why does proton have a USA office?

It used to have one, I'm not sure it hasn't been closed Covid-wise. Proton Mail is much larger than Tutanota, it has a lot more employees, so it can have international branches. It needs to market itself to American clients, so being there is an advantage. It's also possible they source new talent from there.

There's also the need to offer support to customers all over the world, and time zones are important for this. I think they have an office in Asia too, precisely because of that.

They also have a very active policy of interacting with officialdom, in order to advocate for an encryption-friendly environment.

In comparison, Tutanota is smaller, more provincial, more German-centered.

>I am pretty sure you can't Encrypt the sub line

It's encrypted in Tutanota (for end-to-end encrypted emails only). Not in Proton Mail.

>Do they plan on fixing the Conversation view?

Both services plan to do that.

>First things first, I see tutanota responding to other posts but not a previous one of mine. What does that suppose to mean?

It is supposed to mean what you signed for when opening a free account : support comes only with paid accounts. See here :

https://tutanota.com/pricing

Free users, like everybody else, get the benefit of this forum, which is... a forum. Meaning : you may get an answer, or not. Either from fellow users, expert readers who don't even use Tutanota, or Tutanota moderators.

But you have been promised nothing.