What are
/r/CoxCommunications'
favorite Products & Services?
From 3.5 billion Reddit comments
The most popular Products mentioned in /r/CoxCommunications:
The most popular Services mentioned in /r/CoxCommunications:
Fast.com
Speedtest by Ookla
PingPlotter
UniFi
Cloudflare
KeyCDN Tools
Ivideon
Seedr
ImgBB
Pi-hole
NextDNS
NordVPN
WinMTR
The most popular Android Apps mentioned in /r/CoxCommunications:
The most popular VPNs mentioned in /r/CoxCommunications:
The most popular reviews in /r/CoxCommunications:
You get three strikes with Cox on this matter. After three strikes, they drop you.
If Cox is your only "viable" ISP available, find other legal ways to stream your media.
If you have other options for high speed internet and are hell-bent on stealing your media then just try harder to cover your butt and be prepared to lose Cox as your ISP. Not saying you will, but at least have a plan in place just in case.
My advice, just go the legal route. It's not worth the headache, hassle, etc. I used to download movies like crazy and had a huge Plex server set up. I got tired of the hassle and headaches of making sure everything flew "under the radar."
You could also look into buying a router with a built in VPN setup. I think ExpressVPN sells them.
What internet speed package are you paying for with Cox?
For the most part you can pretty much use whatever home router you can get your hands on.
As for the modems I usually just stick to their list
https://www.cox.com/residential/support/cox-certified-cable-modems.html
Im using this one right now with no issues
https://www.amazon.com/gp/product/B07DY16W2Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I have and recommend the Asus RT-AX86U. It works great for gigabit connections.
If any of you having issues have a DVR with Cox I would recommend installing a MOCA POE Outdoor Filter outside in the box where the inlet line comes from the street. I had this issue and on my modem status page it showed a bunch of uncorrectables for each downstream. If you go to 192.168.100.1 check your modem status page and check to see if you have a bunch of uncorrectables for each downstream channel. I had this issue and installed a MOCA POE Filter and got it from amazon here https://www.amazon.com/gp/product/B00DC8IEE6/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 Once I installed this on the lnlet coax line from the street in the grey box on the back of my house that goes into the first splitter I have had no more uncorrectables so my signal noise is gone and my internet is so stable now and my DVR/Cable boxes in my house work flawless with no issues. I had to keep power cycling them and my cable modem periodically to get things working and it was very annoying. Just putting it out there to see if this helps :)
As a matter of fact, I had a very similar problem, and not only twitter and facebook were working slowly for me, but also a few other sites. I know nothing about PIA, but I have NordVPN, so after chatting with their support I started using only obfuscated or newer servers in general as it seems that my ISP was throttling me, and this helped my connections a lot. Can't think of anything else, hope this helps.
Are you referring to my recommendation of Mullvad?
That's not a paid promotion and if you'd go take a gander at it you'd probably realize why I brought it up, it's not your average VPN.
LOL I wish they paid me!
Also I guess Tor and those proxies are cool: if you're browsing the tor network / onion domains but I was strictly referring to ISP's using DNS information to track your online habits.
​
Not as if Tor is much more secure anyways as the feds are running most of those nodes and exit nodes to gather large amounts network data.
Cox has a datacap of 1TB/month in my area, however for $45 they let you finally free to use the data how it's meant to be used, without the fake datacap governor they put on their bandwidth just to make extra money.
​
I really don't like how these ISP's operate.
Always use your own personal router when you can instead of their spyblocks,
Use custom/private/anonymized DNS servers as well if you can.
Also, not all VPN companies are built the same, do your research.
I recommend Mullvad at the moment.
> For a VPN, it honestly depends.
Very informative. Thanks.
>I use PIA (Private Internet Access) but NordVPN
I also use PIA and have also heard good things about Nord : )
>So, a bit of background about me, I am the IT Director at the company...I setup a VPN Server...I also run a Plex Server...I'd pull my laptop out and pull up NOAA/NHC
Whoomp! (There It Is) Your expertise far and away exceeds my own : )
Not sure how to find the destination either. Runelite, Runescape3 and Discord were applications not websites with URLs. I'll try the download link from ProtonVPN if it is blocked.
Do you know where in my account I would check for this? I have received warnings in the past, but not recently. Going by what you're saying, nothing I have been doing has red flagged cox, but I want to be sure.
ProtonVPN is what I use. Hopefully the free version is enough, I would rather have unlimited bandwidth than more servers.
How many ports do you need? If you don't need more then 5 check out this dumb switch. Another option would be to upgrade to the Technicolor CGM4331, which has 4 ports and one is 2.5Gbps.
Considering the speed plan you're getting, and assuming you're okay with a used modem (the one I found is $12, you can hardly complain for that), and you don't plan on upgrading your speeds in the near future, you can probably do good with this (modem) and this (router), and be set for less than $50.
Buy the cheapest modem you can get your hands on since you're basically on the slowest tier you don't need anything more than a surfboard with DOCSIS 3.0
You can get a newer one with DOCSIS 3.1 to future proof yourself but it'll cost a bit more
Great. The only place I don't see it that bad is when I use NordVPN, but the corporate VPN I need to use won't go through that path.
It got better for most of Friday and then crappy again Friday night and Saturday.
I can yes, if I sanitize it a bit. I'm connecting to a VPN at the other end or NordVPN would help for example, I tried it!
Right now - marginally useful.
Target Name: 207.140.X.X
IP: 207.140.X.X
Date/Time: 3/29/2022 4:03:19 PM - 3/29/2022 4:13:19 PM
Hop Sent PL% Min Max Avg Host Name / [IP]
1 48 0 1.41 8.29 2.31 gateway [192.168.25.1]
2 48 0 5.22 17.00 11.22 10.70.X.X [10.70.X.X]
3 48 0 7.44 17.84 11.00 100.120.109.30 [100.120.109.30]
4 47 0 6.26 57.15 14.26 100.120.108.20 [100.120.108.20]
5 47 0 10.16 23.00 13.56 [80.239.132.112]
6 46 17 117.40 128.01 121.04 207.140.X.X [207.140.x.x]
Are you only using this for one device or using it for multiple devices? Because of your only using it for one device then the modem would be it. But if you're hooking multiple devices to it, then you'll need a modem/ combo. For example, I'm running a Netgear nighthawk modem and then I'm running a nighthawk router. You can buy a modem combination router but they're pricey. The route I chose was less expensive because I got the rather for less. This is what I have NETGEAR Nighthawk® Multi-Gig... https://www.amazon.com/dp/B01MXC4532?ref=ppx_pop_mob_ap_share
NETGEAR WiFi Router (R6230) -... https://www.amazon.com/dp/B0756QFLXP?ref=ppx_pop_mob_ap_share
The router was under $40 my house is just barely over 1200 sq FT so the coverage of the router was perfect for my home
I currently have Cox Internet 150 with a DOCIS 3.0 Arris 6183 Modem. I got it on Amazon refurbished about 4 years ago. I very happy with it and the speed is great! Best of all it’s been trouble free. Here’s a link for it on Amazon brand new $69.
ARRIS SURFboard SB6190 DOCSIS 3.0 Cable Modem is approved for Cox Ultimate 500. Available at Amazon new $89 or refurbished $69.
https://www.amazon.com/dp/B06ZZGXJKM/ref=cm_sw_r_cp_api_glt_i_PWS7SJPX5413B3Y6SBB2
You mentioned you want Motorola. This one will work, and has built in wifi so you don’t need a separate router.
Limited-time deal: Motorola MG8702 | DOCSIS 3.1 Cable Modem + Wi-Fi Router (High Speed Combo) with Intelligent Power Boost | AC3200 Wi-Fi Speed | Approved for Comcast Xfinity, Cox, and Charter Spectrum https://www.amazon.com/dp/B08DL4QB25/ref=cm_sw_r_cp_api_glt_i_dl_EZS2K2N03P35ZHYYQM06
Hey I tried this method and it worked for me
Essentially I bought this router - https://www.amazon.com/dp/B06X1CHFJ5
You can even buy the used one, I bought the one from Amazon Warehouse for $17. And you do Repeater -> WISP mode
What it does it like you connect to CoxWifi in WISP Mode -> login into Cox portal once -> connect your device to this Tenda Router
My PS5 couldn't connect to CoxWifi cause I think it has no browser and this method worked.
Take care.
Use a tool like <code>mtr</code> (or WinMTR) to identify where the issue is. Maybe one of your devices is to blame. Otherwise, if all your devices are solid (no or very few dropped packets) but you see high packet loss from an external (Cox) IP then you have data you can share with Cox and hopefully convince them there is an issue they are responsible for.
https://www.speedtest.net/insights/blog/are-you-gigabit-ready-17-tips-to-help/
Maybe do a little research before complaining that the maximum mbps you are getting on a single device is the literal maximum speed it can get.
This is on 5ghz WiFi from my mobile. If I ran it on my wired PC I'm sure it would be much better. I have my own modem and router. I've had bad days with Gigablast but not recently.
I call bullshit. You probably used SpeedTest.net, which often provides inaccurate results.
If you want to know what your actual upload/download speeds are, use Fast.com. (Hit "show more info" to see upload/ping/jitter)
Anecdote time: I have a similar problem where every few days or so my connection will randomly drop to literally dialup speeds (50Kbps or less) and the only way to fix it is to reset both my modem and router. I can't afford to pay a tech to come out and take a look so I've just been dealing with it.
Also, I've discovered that Speedtest.net lies. It always says that I'm getting around 600Mbps (I have the Ultimate 500 plan), but files never download at more than 30MB/s (which is only 240Mbps) no matter which website/server I'm downloading from, and all other speed tests (like fast.com) report speeds of only 200-300Mbps at best.
Is this normal or do I need to spend money on a tech? I'd like to be able to at least get close to the bandwidth I'm paying for... (And don't even get me started on how shitty the upload speeds are)
I bought this modem router (hey look, it's cheaper now) and just used that instead. I had to return that streaming thing box thing they gave me, but I think I ended up spending the same per month, it's been too long for me to remember. But it was worth the investment. It performs just as well and doesn't make any noise. So that's my suggestion, just invest in your own if you can.
Xbox throttles their speeds quite a bit you'll never get anywhere close to Gigabit to Xbox servers. You don't need Gigabit for just console gaming anyway, the faster speeds only really help downloading stuff but Microsoft limits that anyway. Same deal with Sony's PSN they limits each user download speeds too. I have 300Mbps but I never really saw anything higher than about ~150-180Mbps on Xbox downloading games. But I can get ~330Mbps just fine downloading from Steam.
Try a speed test website like speedtest.net or fast.com
Based on what you have said, the issue is with either your hard drive, your Ethernet cable, or the Ethernet controller, or some other software-based issue (Windows issue or driver issue).
Try hard-wiring to another device and see if you get better speeds.
If you have a 5-GHz wireless device like a newer smartphone, you should also see higher than 200 mbps. For example, on my OnePlus 6 phone from 2018, i get about 300 Mbps on Wi-Fi. (Make sure you use fast.com or speedtest.net as all other speed tests seem to be unreliable from my experience)
What area are you in? I've been having the same issue since Thursday in Mesa, AZ. Called Cox yesterday and they confirmed that my node was flagged as a "chronic node" and is going to be split or replaced but refused to give me any timeline or estimate of when. I asked if I could receive updates on the status of things and the tech support rep told me they would send me them via email but it's been over 24 hours and I haven't received a single email.
Today I captured these logs with mtr which confirms that there is massive packet loss mostly on external nodes.
I'm going to call back in the morning if it's not any better but this is unreasonable, especially since I'm on Cox Business contract.
What area are you in? I've been having the same issue since Thursday in Mesa, AZ. Called Cox yesterday and they confirmed that my node was flagged as a "chronic node" and is going to be split or replaced but refused to give me any timeline or estimate of when.
Today I captured these logs with mtr which mostly confirm that there is massive packet loss mostly on external nodes.
Riot games is in LA but that IP is Chicago time zone. I only looked at it briefly. The cox server he points out as throttling is also in Chicago which is the higher ping result of traveling across country. Not all the IP tracers are accurate.
A better method when Geo isn’t accurate is to do a global ping test. https://tools.keycdn.com/ping You can see the Riot server pings 17ms from New York and 50+ from California. It’s clearly an east coast and Cox routing to it is perfectly good.
Run a Ping Plotter, show them the graph. If you can run it out to a period of 24-48 hours, they might be able to see when it happens and then track down WHY it happens.
Ping the patch server or server of the game that you play on, and you can trace the path it goes.
I remember a story a tech was telling me where someone's home appliance wasn't grounded properly and was throwing massive ingress into the the line causing the packet loss and everyone's modem's to reboot. They finally tracked it down at like 3AM when some dude was using this really old TV that for whatever reason was giving off massive EMI.
​
But yeah if you can track down when it happens, because obviously the tech can't be there 24/7, you might have a better shot. The nice thing about Ping Plotter, besides it being FREE, is that it shows where in the hop it happens whether it happens at the drop or if it happens further down the line at maybe a T3 network.
> https://www.amazon.com/ARRIS-Surfboard-Gigabit-Certified-Xfinity/dp/B07M9J3XW2/
Yes. G36
> If so is the G36 far superior to the NETGEAR - Nighthawk CAX30
https://www.netgear.com/home/wifi/modem-routers/cax30s/
The G36 has a 2.5Gbps Ethernet port whereas the Nighthawk is relying on LAG/LACP (combining two 1Gbps ports) to exceed 1Gbps wire speed. Ideally with the WiFi 6 standard offering sustained speeds higher than 1Gbps you're going to want a wireline port that can also exceed 1Gbps too IMO.
Download WiFi Analyzer to check for interference from neighbors. The 2.4GHz spectrum is way more crowded than 5GHz, so if you live next to people you're going to have issues. You can use the app to determine if that's the case; if you see more than one or two networks sharing a channel with yours, go into the router settings, switch it to a less congested one (w and the problem will go away.
Alternatively, you can also disable 2.4GHz and use just 5GHz if that is a possibility for your needs. The range isn't as good but it's faster and better in every other way. So if your home is less than 2000 sqft then 5GHz is the way to go. Even if you live in a large home, you can always invest into mesh WiFi. Really the only reason to use 2.4GHz is if you're either extremely poor like me and can't afford to upgrade to mesh, or you're still using legacy devices that don't support 5GHz.
Not that kind of VPN, silly. Like most VPNs that are marketed to average Joe, ExpressVPN is designed for privacy, not gaming, so you will have to put up with even more lag if you connect to it to game on.
You'll need a VPN meant for gaming, and the best way to get one is to create your own (or like /u/AHrubik said, buy your one if you don't know what you're doing).
Also, FWIW, ExpressVPN is shit if you care about privacy. Use Mullvad instead. But again, these are VPNs meant for privacy, not gaming, so they won't help you achieve a lower ping.
" i am going to repeat what another buyer said.. I am replacing this with the SB6183. I had the same exact problem as the other buyer posted exactly0 I am past my return date also so I am out $100.
Do not buy this modem. This modem is running on a flawed Puma chipset and is plagued by continued disconnects. 8 of 10 times it recovers after 30-60 seconds, the other 2 you will have to bounce the modem. I did quite a bit of troubleshooting, first thinking this was my wifi router, then going after my ISP. but the issues turned to be due to this faulty modem. I'm unfortunately now outside of the return window, so I'm stuck with a $100 paper weight, as I'm buying a different modem to replace it. Why is this still being sold is beyond me. "
Ok to those commenting about Arris and Netgear modems. I went out of my way to research gigabit capable modems, the DOCSIS 3.1 modems that COX supports for "Gigablast", of which there were 3, Arris, Motorola, and Netgear.
A Consistent thread in the Amazon reviews concerning the Arris and Netgear modems was constant issues that I didn't see the Motorola have, and I noticed the Arris and Netgear both had the same common processor while the Motorola had a different processor.
I purchased the Motorola Modem, and haven't had any connection issues that I can't trace directly to the modem, any connection issues I've seen stem from my own personal router, an ASUS RT-AC3200 that needed to be rebooted sporadically.
I periodically run an speedtest.net speed test and no issues related to the modem at all.
Maybe once in a while I reset the modem's connection but otherwise no issues.
For a router, check out the TP-Link Archer AX10
I got it in late 2019 and it's been great for a Wifi 6 model under $100. Very happy with it. I had a Linksys E4200 for years and loved it (for what we needed) and this AX10 was a great upgrade and doesn't miss a beat. The interface is simple and sleek. Our desktop, game systems, and smart tv's are all connected constantly along with our smart phones with no bandwidth issues. It also has good support with firmware updates to improve performance.
Was #1 on Amazon when I bought about a month ago. I've had no complaints and consistently seeing 170 up to 200 mbps on my 150 mbps plan. Yes it's a bit pricey but worth it.
No, mine is a 3.0. (Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem)
https://www.amazon.com/Motorola-SB6120-SURFboard-eXtreme-Broadband/dp/B001UI2FPE
Edit: Just noticed that I mistyped the model number in the original post.
have you tried VPN? Today I got 120-200 ping in Valorant with 50%+ packet loss so I was basically stuck in one place unable to even swap weapons. But I tried using ExpressVPN and on one of the servers I managed to get 30 ping + very little teleportation from packet loss.
Yes! Get a POE switch.
Keep in mind that if you have the LR's, they are not standard PoE. You need this adapter.
I do a lot of gaming (league and overwatch). I also work from home and this modem has been treating me well. Granted if you have a power outage, you’ll need to factory reset the modem again (from my experience).
TP-Link 16x4 AC1750 Wi-Fi Cable Modem Router | Gateway | 680Mbps DOCSIS 3.0 - Certified for Comcast XFINITY, Spectrum, Cox and More (Archer CR700) https://www.amazon.com/dp/B012I96J3W/ref=cm_sw_r_cp_api_i_tgKnFbQQ9SBHD
I remain connected to the WiFi through the VPN, but Chrome on the laptop throws up a “No internet connection” error and YouTube on the iPhone refuses to load. ProtonVPN says it’s still connected, and my WiFi connection remains intact, as I said.
Ok well I'm actually using "Private Internet Access" and I STILL get the slow speeds. So what does that say? It's something on my side?
Could it be a port that's throttled? Sorry I'm kinda a newbie when it comes to troubleshooting this stuff.
I appreciate your reply!
Well call Cox and see if they service your address or visit the URL below.
https://www.cox.com/residential-shop/order-cox-services.cox
If they service your area you'll need to either rent or buy a gateway. I highly recommend you buy one. It's more expensive upfront but it's not a perpetual cost over time.