What is Reddit's opinion of
RKill?
From 3.5 billion Reddit comments
➔ RKill website
By popularity on Reddit, this Service is:
100 reviews of this app found across Reddit:
Uninstallers for this kind of app scare me. They can say that button "X" does whatever, but they can make it do whatever they want it to. And since installers often legitimately need admin privs, there's no limit to what can happen after that mouse click.
EDIT: Since this comment's getting some attention, I'll add what I do to try to avoid using such uninstallers and ask if anyone has better suggestions.
I don't uninstall with Windows control panel either since this will usually just run the same uninstaller. I'll search the web for tools recommended on reputable sites. An example is AdwCleaner (which I found via bleepingcomputer). It tries to remove various adware and toolbars (though the interface can be a bit "software gory" IMO).
If I can't find a decent tool, I delete the folders I can find for the app and run CCleaner to try to clean out the registry.
Of course all this assumes the installer didn't do something bad. I figure a lot of these apps just get upset when you uninstall.
Plus, I always select custom install when installing. Sometimes crapware deselection is hidden in there.
I gave the entire document ( http://www.bleepingcomputer.com/frivolous-lawsuits/enigma-software/Enigma-Software-vs-BleepingComputer.com-Amended.pdf ) a read through. TL;DR version:
This is a complaint about their software not being used (imo for good reason) and they were not presented with the same opportunity as Malwarebytes to promote their product on Bleeping. The accusation of defamation is a little out there based on the evidence provided. The offending posts were not reviews, but a presentation of information which is well sourced.
If you scroll down to the exhibits, you can see the "offending posts".
The problem lies in that they're getting paid by Malwarebytes for promoting their product. If there was no payment involved there would be no problem.
End TL:DR
Sorry Enigma, there's just a better product out there with a snappier name to boot.
To quote the owner of the site: > They are saying that BleepingComputer is giving a bad review because we want to drive sales to Enigma's competitors (Malwarebytes). That we are purposely orchestrating a smear campaign. This is all a load of crap and they are just trying to bully us into removing a review that doesn't make them look good. They are bullies, simple as that.
The main reason for them suing is because of this "review" (actually not a review) and the fact that it appears so high in search rankings when searching for Enigma/Spyhunter related stuff: http://www.bleepingcomputer.com/forums/t/550005/spyhunter-vs-malwarebytes-vs-iobit/?p=3491488
They have sent cease and desist letters and law suits to other companies, and they all pretty much say the same thing so this is nothing new for Engima.
BleepingComputer is a website which offers information about how to remove malware and downloads for popular tool like Combofix, Rkill, Adwcleaner and Malwarebytes. They also have a forum where a global moderator (not paid) wrote a "review" (it was more of a opinion) on Spyhunter, which BleepingComputer is now being sued for defamation over.
Enigma is the company which owns Spyhunter, an anti-spyware product which was previously considered a rogue. Many people do not recommend it and you have to pay to fix anything it finds.
Engima was suing BC over defamation because of the above "review" and because BC makes a commission off anyone who buys Malwarebytes through one of their malware removal guides, and therefore they are attempting to make them look bad so more people will buy MBAM or something. BC are suing them back because Enigma registered websites containing parts of BC's source code, and claiming their programs are malware and that you can run spyhunter to remove them. Essentially looking to tarnish and make money off BC's name.
TLDR; Enigma sues BC for defamation over a "review". BC sues Enigma for using their name and part of their source code without permission, registering websites claiming BC and their programs are malicious in an attempt to profit and tarnish BC's reputation.
It appears to still be dependent on AppData, so the CyrptoPrevent rules should still catch it. If you haven't done CryptoPrevent (or Software restriction in Group Policy), I suggest you do so. It saved my ass once already from CryptoLocker (a user ended up getting infected by it, but it was prevented from running).
Edit: For all those asking, http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information
I believe you have what's called Poweliks:
https://blog.gdatasoftware.com/blog/article/poweliks-the-persistent-malware-without-a-file.html
It's a cool piece of malware for sure. I believe a Windows Update fixes the exploit it uses.
Malwarebytes Anti Rootkit should detect and remove it. Bleepingcomputer has a guide too:
http://www.bleepingcomputer.com/virus-removal/remove-poweliks-trojan
IT guy of 13 years here.
Super Anti Spyware is one of my normal tools for cleaning computers.
When dealing with a very infected computer that I cannot just wipe clean and start over on, I have a 3-punch cleaning method which goes: Combofix, Malware Bytes & Super Anti-Spyware.
While Stack Overflow is good, Bleeping Computer (makers of Combofix) has become my favorite place when I struggle to clean malware from a computer.
Mind you, Combofix is a powerful cleaner, it does not let you pick and choose what stays and what goes, you run it, it kills any process it does not like and shuts off your internet connection while it scans and if it finds a rootkit or other such nastiness, it will reboot your computer in order to remove it and it removes anything it does not like.
If you are unfamiliar with advanced system modifications, I always recommend you use Combofix under the advisement of one of the Bleeping Computer experts, or at the very least, have a full system backup ready to restore, I have never lost a computer to combofix, but you can never, ever be too safe. That being said, Bleeping Computer folks are good at what they do, and it is all free.
Don't mean to hijack this top post but here is the best way to remove it.
http://www.bleepingcomputer.com/virus-removal/remove-win-7-security-2012
Took me under an hour, and no there is not one trace of it on my computer. It's like it was never there!
Also it asks to download things from a non-infected computer, I didn't have an extra one on hand and I downloaded it on the infected PC, still worked fine.
>HELP_RESTORE_FILES.txt
Normally Associated with TeslaCrypt
Edit: Link to Cisco Service.
http://blogs.cisco.com/security/talos/teslacrypt
This only works on one of the Variants though, there are at least 3, and I believe 4 now in the wild, AlpaCrypt will not work with the Cisco Service.
>decrypt close to 150GB worth of data?
You could not afford to have long term backups of 150GB?, rotating 2- 320 hard disks locally would have been less than $100 in expenses. that would have provided for 4 copies of the data.
While that may be not be best solution, any offline copy is better than no offline copy at all. "It costs too much" should never be an acceptable answer, if you company can not afford a $200 external harddrive to keep a cold copy of data then they likely can not afford to pay you in the first place.
This is the one my computer shop has been combating heavily the past few days. http://www.tech4mommies.com/wp-content/uploads/2012/07/FBI-MoneyPak-Ransomware1.jpg This virus in particular is quite a nasty piece, seeing as it uses a java script attack to get in pretty much on any website with a malicious advertisement. I think the last 7-8 machines in the past 2-3 days have all come in with this same virus, but thankfully it's a rather easy clean to get it mopped up. Malwarebytes or a new tool called EMSIsoft recommened by the guys behind Combofix over at BleepingComputers. http://www.bleepingcomputer.com/virus-removal/remove-fbi-monkeypak-ransomware
I've seen two dozen computers handled by these cnuts, and have not seen anything malign installed on them. What I have seen is them attempt and reattempt to get people who haven't known enough to tell them to fuck off to sign up -- they'll try and put the fear of Dog into you, but -- for the moment -- that's it.
Download and run Combofix and don't answer your phone.
They're not suing over a bad review, they're suit claims that bleeping computer refers the themselves as a technical support site, but is paid to give favorable reviews. http://www.bleepingcomputer.com/frivolous-lawsuits/enigma-software/Enigma-Software-vs-BleepingComputer.com-Amended.pdf
Reading thru the thread on bleeping computer, here is what I have gleaned:
- added "help_your_files*.*" (no quotations of course) to FSRM
- blocked all .js file attachments in email (resume.js appears to be a dropper)
- even if ransom is paid, the extensions may not be restored (so have fun figuring them out if you pay the ransom)
- OpenDNS users: a percentage of the known C&C domains are already being blocked, additional C&C domains have been submitted to OpenDNS. (http://www.bleepingcomputer.com/forums/t/595215/cryptowall-40-help-your-files-ransomware-support-topic/page-8#entry3856926)
*Edited with the sage advice from replies!
I find MBAM is much faster if you do some tempfile cleanup first
http://bleachbit.sourceforge.net/
This'll purge a lot of the temp file stuff, especially if you enable the winapp2.ini setting (but be careful and read the extra options carefully)
Subsequently, all further malware/AV scans will be a lot faster
ADWCleaner is a nice little tool if the web browser is shafted and overridden with stuff - it cleans your browsers only and gets the computer sorta usable.
http://www.bleepingcomputer.com/download/adwcleaner/
And for the really, really, really bad computers that are totally hosed, then Reddits own TRONscript to the rescue!
https://www.reddit.com/r/TronScript/
This 500mb download cleans, scrubs, scans, schedules, patches, updates, defrags any PC by running a sequence of common 3rd party apps like the aforementioned, all without intervention. For really bad cases, this can take 12-24 hours, but typically faster.
If you ever want a quick run down of good stuff to use, BleepingComputer has a list of the most popular downloads for removing viruses.
Just run the top ones in the left "Most Downloaded" pane and it will get rid of 90% of the viruses.
(ADWcleaner rocks)
Welcome to 4 months ago.
http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information
If you are worried, run cryptoprevent and be done.
- Uninstall McAfee.
- Run the McAfee removal tool to get rid of the rest of the garbage it left behind: http://www.bleepingcomputer.com/download/mcafee-consumer-products-removal-tool/
- Enable the free Windows Defender (formerly known as MS Security Essentials) from Control Panel.
- Perform Windows Updates to get the latest virus definitions. (Repeat until you're up to date)
- Run CCleaner to clean your old registry entries.
I've been reporting these sites as I came across them too. This scam has caught several friends, and if I hadn't just help repair their problems, it would have got me too.
I found this information VERY helpful in getting rid of it.
The site is pretty hokey looking, but the section called Automated Removal Instructions for XP Internet Security, Vista Antimalware 2011, and Win 7 Antispyware 2011 using Malwarebytes' Anti-Malware was the important one.
This gist of it is, this virus knows when you are trying to eradicate it, and it won't let you launch the software that will do so. The version of it that was going around last year or the year before could be taken out with Malwarebytes Antimalware. Not so easy this year, as it won't let you launch it.
a program called rkill needs to be run first (you can get it free off cnet.com). This program stops the virus from running temporarily, and this allows you to run malwarebytes and get rid of the sucker.
I hope this helps anyone that gets hit. I have used it several times and will vouch for the legitimacy of the process.
Actually the original cryptolockers server was raided by the FBI and all the keys were published so people could unlock their files for free. Bleeping computer link
Edit: Yes as several have pointed out this won't work for OP because it's created by a different people with different decrypt keys.
Malwarebytes is awesome but there are some other programs you may want to use in conjunction with MB.
Rogue Killer: http://www.bleepingcomputer.com/download/roguekiller/
ADW: http://www.bleepingcomputer.com/download/adwcleaner/
JRT: http://www.bleepingcomputer.com/download/junkware-removal-tool/
I've been building computers from scratch for 8 years, so I've picked up a lot of skills involving hardware and software. Prior to that I got the hand-me-down computers from my older brother, and getting them running could be a challenge. You'll want to be able to go over a motherboard and know what's connected to what, and be able to recognize when something is out of place. Familiarity with OS problems, especially some of those nasty viruses that lock down a computer, is good too. If you don't know how to use rkill (from bleepingcomputer in tandem with malwarebytes, go learn.
For dealing with students you want to be able to recover data, deal with hardware issues from laptops that have been dropped, replace screens that have been closed on a pair of headphones, and be able to offer multiple solutions at a good cost. I'd also pick up HTML/CSS.
In reality most issues can be solved with some Google-Fu, but curveballs pop up pretty regularly. Students find creative ways to break things it seems.
Lastly, don't work pro bono for students. I have a student rate, but I never work for free, even for my friends. I'm not an ass about it, but I will say pretty bluntly "make an appointment, this is how I pay for gas," and they'll usually do it. They're getting a better deal for a fix, and they trust me to advise them in their best interest (since I'm not a retailer), but my expertise and experience does come at a price.
Edit: Keep your tools in your trunk. That 5th pocket on your jeans (for coins)? Keep a flash drive in there. Mine has Ubuntu 10.10 boot disk, malwarebytes install, rkill/iexplore, avast antivirus install, and some utilities from Hiren's Boot CD.
CryptoWallは間違い
TeslaCryptの新種のようだ
New TelsaCrypt version adds the .VVV Extension to Encrypted Files
ディスカッションによると最初の発見は12月１日らしい
http://www.bleepingcomputer.com/forums/t/575875/new-teslacrypt-version-released-that-uses-the-exx-extension/page-11
12/1の段階でAVAST, McAfee, Microsoft, Kasperskyなどは検出している
Ok fair enough, sounds like a lot of smaller problems, possibly driver related, likely some malware there too.
May I ask which programs you used to scan?
I must say, I advocate for Malwarebytes free version: http://www.malwarebytes.org/mwb-download/
Super Antispyware: http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Are two of the best free programs around to do On-Demand scans. They both support Windows 8.
All that being said, the folks over at Bleeping Computer are fantastic, visit their forums and they are ready & willing as well as very able to solve issues with computers remotely with recommendations, scans with programs which you then post logs from, it will take some time but you can make your computer last.
Visit them! (No, I do not frequent there) http://www.bleepingcomputer.com/
Lastly, laptops are finicky with heat and you did right by blowing the dust out, but never be afraid (Unless it is concern over warranty) to open panels and blast them with a can of air, a thin layer of dust everywhere will drag your entire computer down as much as a huge amount in one place.
So as long as you do not pour fluids into open panels, you are very unlikely to break your computer by opening it up and blasting out dust, stick the straw in ever crevice you can find, blow them all out. It also is worth noting that you can buy laptop cooling pads for around $10 at most stores. They plug into a USB port and have fans on the bottom, nothing super like turbines but enough to move air away from the bottom.
Feel free to PM me with any questions or problems / details you need.
I know this isnt a CAW thread, and I dont know if this would be against the rules, but I would have to recommend running some antivirus scans, as hacking a webcam like what he is suggesting involves running remote control software on the target PC (yours). On the off chance that he was telling the truth or actually managed to hack your cam, you really dont want to let him keep that option.
I recommend Combofix and Malwarebytes, though any good rootkit scanner should give you a definitive answer.
Yep, I've run into this issue before.
http://download.bleepingcomputer.com/grinler/unhide.exe
That's the direct download link for unhide.exe. If you'd rather not take my word for that, then I found it in this thread on bleepingcomputer.com:
http://www.bleepingcomputer.com/forums/topic405109.html
Made by the same guy that made rkill.com.
Run HitMan Pro, then confirm by checking add/remove programs, the addons in your web browsers, and the details of any shortcut that leads to a web browser.
resources:
/r/techsupport
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Scan your computer friend.
Run Malwarebytes: www.malwarebytes.org
Run AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/
Reboot computer after and check again. This is most likely your own system being infected.
HOW TO FIX IT
Go here, read the instructions: http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012
Just did this three days ago to fix my friend's computer, it worked fine.
We took a shortcut - after the 'RKill' step, which allows executables to run again, we updated and ran MalwareBytes as instructed, and then just used System Restore to revert to a clean version. Not a big deal, seems to have worked OK.
Nice story :) For future use check out AdwCleaner.
It can save you a lot of time removing browser hijackers and other adware. Its also very easy to use.
Malwarebytes Anti-Malware does not target viral malware (file infecting viruses, macro viruses, etc).
Malicious code appended, prepended or cavity injected by a virus into a legitimate file cannot be removed by MBAM. This can only be done by your Anti-Virus.
MBAM does not target document files (.doc, .pdf, etc), media files (.mp3, etc) or script files (.bat, .js, .vbs, etc). MBAM, for example, will not detect the recent influx of XML macro downloaders should one land on your computer. It will target the payload (most likely the banking Trojan Dridex), but will not target the document responsible for downloading the Trojan. Documents or media files crafted to exploit vulnerabilities in certain software will go undetected by MBAM when they arrive on a computer, as will script files with malicious intent. The file encrypting ransomware KeyBTC, for example, uses a double-extension Javascript (.js) file to download various files used in the encryption process. This file would not be flagged by MBAM.
MBAM was, and is to this day, designed to run in conjunction with your resident Anti-Virus. The programme excels at detecting zero-day malware that Anti-Virus software does not yet flag and reversing changes/modifications to the OS made by malware. With the sophistication of malware today in the wild, a multi-layered security solution that incorporates an Anti-Virus is essential.
Sounds like possible malware.
Run these programs in this order:
1) Threat scan with an updated version of Malwarebytes
2) ADWCleaner and remove everything it finds
This has a good chance of solving the issue. Report back on how it goes and we can help further.
PS: You may have to do this in safe mode if your PC is too unresponsive.
if you're lucky - it's an older version with known flaws
- https://www.decryptcryptolocker.com/
- http://www.fireeye.com/blog/corporate/2014/08/your-locker-of-information-for-cryptolocker-decryption.html
non-decryptable
- http://www.bleepingcomputer.com/virus-removal/ctb-locker-ransomware-information (with instructions of group policies to prevent this happening again)
Put up an article on Locky here. This thing also encrypted unmapped network shares.
I am pretty sure Fabian of Emsisoft is taking a look and seeing it can be cracked.
As I was writing it, I kept thinking about how this could be a ransomware my kids named.
Okay, the 148.123.29.XXX block is owned by online.net. See https://myip.ms/view/ip_addresses/2491096320/148.123.29.0_148.123.29.255
That's obviously suspicious. Googling that IPv6 address lead me to this guy with the same issue at http://www.bleepingcomputer.com/forums/t/567588/cant-access-some-websitescan-access-only-a-few-websites/
Kinda seems like your Linksys router has had its DNS server changed to a nasty one. Malware that hits the router is pretty rare though... have a look around your router control panel and do that reset. Also what is your ISP and router model?
Sounds like adware, that doesnt clean away with normal antivirus programs usually. I´ve used adwcleaner in almost all adware cases and usually does the trick, DL link= http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
All they have to do is generate new keys on a new server. This really only helps people that have been infected with older versions. It's happened a couple times already
This past December, there was a scam that I came across where audio would play in the background with a number on the screen. I called up and had conversations with the techs, who were located in Boca Raton. They claimed it wasn't a scam, but I set them straight on what their 'boss' was doing. The manager got on the phone, was very arrogant and told me to fuck off. He then dared me to find any information about their company. I did and posted it here: http://www.bleepingcomputer.com/forums/t/560306/browser-tech-support-scams-now-talking-to-you-as-part-of-their-scare-tactic/
I found the owners name, address, LLC filing, parents address, former companies, etc. I harassed them until they disconnected their phone number.
The company name was CertSupport24.com
Have some fun!
Honestly, don't put this on eastlink for cutting you off. There's obviously a problem on your end and they need to protect their network. If you don't fix the problem, the other ISPs will cut you off too. Try these tools for Windows. I don't have suggestions for Apple products. Reinstall.. I don't know. It's about time they started getting infections.
AVG live cd ADW cleaner MalwareBytes
The other suggestion on here of turning everything off, get eastlink on the phone and then turn things on one at a time is also recommended.
Try running a <strong>Hitman Pro</strong> scan; it's usually good at pulling stuff like this up. <strong>ADWcleaner</strong> is also a great tool for adware.
Thanks for mentioning RKill, I had never heard of it until now and it looks very useful.
Edit:
I wonder if this is the same malware I am seeing flying around that is hammering exchange servers with fake invoice attachments. If it is the virus will propagate to network paths and shares and then attempt to crypto the folders. I sure as hell hope they had a good redundancy system if it hit an ex server or active directory. Can't say they had not been warned for the last year about that scenario.
Holas, cómo andás?
Como ya dijeron, lo que tenés es una variante de CryptoLocker o TeslaCrypt, que es ransomware.
Preguntar en el sub de sysadmin sirve, pero busca la extensión con la que te encriptó los archivos y por ahí podés sacarlo fácil.
Este post tiene info para poder decriptarlos vos solo, espero que sea el caso: http://www.bleepingcomputer.com/forums/t/601379/teslacrypt-vvv-ccc-etc-files-decryption-support-requests/
Abrazos!
TeslaDecoder can decrypt a subset of encyptions used by TeslaCrypt. I've seen those in the shop recently.
TeslaCrypt is known to store a keyfile on the drive itself, so that's how it's able to decrypt it.
Current analysis posted here:
Once we get the dropper we will post more.
I think it is too. I am not certain can anyone confirm that it is? When you restart your computer run this program its called R.kill it will end processes that are running in your background(key logs,viruses,malware,other evil things). It also has log at the end and it will tell you what it shut down. I use this every time I start my computer, (you can run it anytime). I catch problems rarely but when I do its fixed fast saving me a lot of trouble. Using this with antivirus and malware bytes has kept my system clean. I highly recommend it.
Combofix. Yes I appreciate it comes with "don't use unless you know what you're doing" warnings, but the fact is, you're doing this in the minutes before formatting a machine anyway so there's nothing to lose.
It's nailed plenty of issues for me over many years on machines traditional AV thought was clean.
Often what will happen is, Combofix will deal with a rootkit, and next reboot, something like MBAM will pick up a whole heap of stuff you always had that it never saw.
Combofix will quarantine, not delete, so then you can go and identify the infected files.
Antivirus 2012 is nasty. I doubt it has failed to prevent it 3 different times. I am guessing you got it once and never got rid of it. Once you have it of course MSE is not going to work.
To completely remove the virus it is going to take you about 4 hours and 3 separate programs.
Here are some pretty good instructions to remove it.
http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012
Download the following onto a USB stick
Then, once they are on your thumbdrive, plug in the USB stick then boot into Safemode w/ networking (This way, the drive will already be recognized once windows fully boots.)
Ransomware authors have more sympathy from me than cloud providers. Both are going to destroy your data, but at least the former don't exit scam: http://www.bleepingcomputer.com/news/security/teslacrypt-shuts-down-and-releases-master-decryption-key/
> " It's windows 7.."
Combofix = http://www.bleepingcomputer.com/download/combofix/
Followed up by:
- NOD32 Online Scanner
- the Sysinternals tool "Process Explorer" .. and go under the OPTIONS menu and turn ON the "Virus Total" functionality.
If all else fails... many of the Anti-Virus vendors give away free bootable ISO's
- Microsoft "Defender Offline"
- AVIRA Rescue Disc
- Kaspersky Rescue Disc
- Panda Safe CD
- ESET Rescue Disc (link because it's difficult to find: http://www.eset.com/int/download/utilities/detail/family/239/
Oh, CryptoWall, yeah. Most likely from my current knowledge someone opened an email extension that contained this.
Read this http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information
Edit: Also to be completely honest, if you've gotten this twice, somebody needs to train your entire staff what phishing email looks like. The old saying fool me once...
First of all encouraging piracy is against the rules of this subreddit, secondly I can honestly say that you don't want to torrent any of the programs you been in contact with so far.
Practically all virus / malware scanners that offer 1 free scan and then ask for payment are scams, they are not good programs you want to use, even if you could get them for free.
As for programs you actually want to use, for adware removal I'd recommend running Junkware removal tool and AdwCleaner, and for general malware and the few peices of adware that don't get cought by the two previusly mentioned programs I recommend the free version of Malwarebytes.
Not only are all of those programs completely free to use, but they are considered to be the best in class in what they do.
Smells like a job for MBAM.
Oh, you tried that? :D
Adwcleaner is worth a shot
Failing Adwcleaner, try ComboFix
:)
Thanks for the advice. Below is the version we caught, from what I could find it's too new to have any of those resources. I did try uploading one of our affected files and it came back negative.
Wherever you keep it you've got to be careful, accidents happen even to the best of us: http://www.bleepingcomputer.com/forums/t/483431/information-about-combofix-being-infected-and-what-you-should-do/page-3#entry2962903
Conduit is terrible. I accidentally infected myself when I clicked on one of the ad links on google, the page looked legit and I wasn't paying attention.
This might help you get rid of the residual garbage this program leaves behind: http://www.bleepingcomputer.com/download/adwcleaner/
By most accounts, this is the most complete documented information regarding CryptoLocker http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information
There have been no reports that cryptolocker steals/copies files. I saw an infection happen in front of me and did not see any high network traffic to the internet from the affected host (only saw high traffic to the file server)
They just want to make money. Majority of the security analysis these days is a joke. What do you think they will do? Probably just run COTS tools, they probably wont even bother with doing research. The folks who are worth a damn don't work for MSPs or firms providing analysis services like these. Those guys are pure research folks who are smarter than most of us will ever be.
It is just a cover your ass mentality which in my opinion means jack shit.
Since when are we considering Chrome modern when they have had pretty much the same UI for longer than FireFox had FF4's UI? FF4 came out 3 years ago. Chrome came out 5 1/2 years ago.
Here's what needs to be done: Publicize CTR. When I go to about:addons, I don't see it in the Get Addons panel. No, I need to go to "See All" to see that it is in fact number 3 (last I checked) in the rising/upcoming addons. There's a nifty Top 5 upcoming addons section on the Get Addons panel that is not accurately reflecting things.
I don't know about you, but it takes some digging when you search "How to reset Firefox". Non-power users can't search "How to undo or remove Australis" because they have never heard that name before. Non-power users are more likely to search "How to undo upgrade in firefox". Results don't really suggest how to do that, unless you search for recent articles that talk about Australis (which seems irrelevant to them, so they might not click on that link).
Most relevant result is number 6, at http://www.bleepingcomputer.com/forums/t/526137/i-want-to-undo-firefox-update-it-screwed-up-everything/
And guess what this says? "Nevermind, I deleted Firefox."
So, yeah, non-power users have a HARD time finding out how to do something they want.
So before we start saying "Oh, that small amount of downloads doesn't mean anything", you have to consider two key factors:
1) Not everyone has upgraded (I haven't).
2) Not everyone who has upgraded and wants to get the old UI back knows how to.
Run Malwarebytes. Update fully and run a quick scan. After it finishes, choose “See results.” Put a check by every item. To do all at once, right-click on an item and choose “Check all items.” Next click “remove selected.” Restart.
After that, run ADWcleaner. Click scan. After that is done, click “Clean.” This will close all programs and restart your computer.
Uninstall and reinstall chrome and the "DoucsVIeweR" should be able to be removed.
You are infected with a variant of ZeroAccess. The only "easy" way to fix it is going to be to run combofix ( http://www.bleepingcomputer.com/download/combofix/ ). Manual fixes exist but I don't remember them off the top of my head, so even though they might be a little faster (Combo takes about 10-15 minutes usually), Combo will get the job done and you'll be on your way.
FYI: Services.exe is a very integral part of windows, please don't just go delete it, you will have a bad time. None of these other tools will REPLACE services.exe (mbam, sas, avg, mse, etc - they may find it, but they can't remove it, and they can't replace it... Combo will)
use combofix and an anti-rootkit like TDSSkiller
Use WPA2-AES (sorry typo) and change your key
only 1 computer?
What about updating your HOSTS file to block them before the browser even loads it?
http://www.bleepingcomputer.com/tutorials/tutorial51.html
You'll also need an editor like Notepad++, which you can get here:
Bleeping Computer and sUBs (the author of Combofix) strongly recommend you only download Combofix from here.
Because third-party sites can inject their own code, whitelist some things that shouldn't be, etc. Just get it from the right place to be safe. Similarly, you wouldn't download anti-virus updates from someone other than the developer, right?
On the subject of the post: listen to jamesholden and palmface. They're right on.
Sounds like the old CryptoLocker ransomware. I just reinstalled the freeware prevention tool that creates security policies disallowing running executables in specific folders they shouldn't be running in (like the temp folder and appdata folders, which cryptolock used). https://www.foolishit.com/cryptoprevent-malware-prevention/
Here's how to apply the rules manually if you want: http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#prevent
Other links on this issue you may find interesting related to this:
You have teslacrypt. Immediately disconnect this PC from the network to prevent it from spreading to other PCs or network shares.
http://www.bleepingcomputer.com/virus-removal/teslacrypt-alphacrypt-ransomware-information
This is not CryptoLock. This is a copycat called PClock. Check here for removal help. It is not nearly as powerful as the original CryptoLock and should be relatively easy to remove. Don't pay a single cent.
Try FixExec, a tool by BleepingComputer.com specifically designed to repair this sort of damage.
Also, you may be able to execute programs by changing the extension to another one of the executable file extensions, such as .scr, .com, or .pif. Windows will execute these file extensions just like EXE files.
if you're worried about it being viruses or malware.
run Roguekiller http://www.adlice.com/softwares/roguekiller/ adwcleaner http://www.bleepingcomputer.com/download/adwcleaner/ hitman pro http://www.surfright.nl/en/hitmanpro/ then clean up after with ccleaner
OT: adwareCleaner and JRT is the problem solver you need. By that I mean to remove your ad virus you've got going.
If you are comfortable using these tools, before giving up I'd recommend running combofix then ADWCleaner, both available from bleeping computer. Between the two of them I've been able to resolve some really curly infections. (I repair roughly 20-30 mission-critical infected PC's a week) Alternatively, stick Linux Mint on there like I did and be amazed how useful it becomes..
Download Malwarebytes (www.malwarebytes.org), Adwcleaner (http://www.bleepingcomputer.com/download/adwcleaner/) and Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/)
Run each, reboot after each one.
Open Chrome, go to 'Tools' menu in upper right and go to 'More Tools' and 'Extensions'. Delete all extensions listed there as they're likely malicious (unless you remember installing them).
Hi DaedalusMinion,
sometimes malware can inject itself in the svchost process (http://www.bleepingcomputer.com/tutorials/how-malware-hides-as-a-service/)
You can check what services each svchost is running by typing in command prompt: tasklist /SVC
Furthermore, you can export a txt of the list by typing in command prompt: tasklist /SVC > C:\svchosts_list.txt
To see the list clarified. If you see something suspicious let us know.
Run rkill and then do your install of MWB and MSE and get rid of everything in there. You may need to reboot to safe mode, run rkill and then install MWB and MSE. Rkill should kill any processes that are stopping you from installing and uninstalling.
Nothing to do with heartbleed.
You have malware/adware/etc hooked in to your browser and it's intercepting your searches and other data. It's most likely doing other undesirable things and you'll want to get rid of it.
Try https://www.malwarebytes.org/ or perhaps http://www.bleepingcomputer.com/download/adwcleaner/
Looks like you are infected with the piece of shit adware "Scorpionsaver" that set up a proxy server, so you see their ads. This should help:
https://forums.malwarebytes.org/index.php?showtopic=137526#entry759425
These are just a sales pitches for antivirus products, but the information might still be helpful. Don't click any "download" or "purchase" links:
http://botcrawl.com/how-to-remove-scorpionsaver-virus/
http://www.bleepingcomputer.com/virus-removal/remove-scorpion-saver
they are not deleted. Usually these files are "hidden" there is a nasy virus going around that is doing this. so far the only "fix" I have found is Combofix.exe which seems to take care of a majority of the infection/rootkit and then using Superantispyware to clean up anything Combofix did not catch.
malwarebytes does not remove the rootkit infection and this is why it is coming back. I love malwarebytes, but in my expirince combofix and superantispyware seem to be the best tools for this job.
I would download both before you begin the fix, as Once combofix runs , sometimes you do not have "internet" (reg settings prevent browser from going to sites) running superantispyware seems to fix that problem after combofix.
please be careful with combofix if you want to use it. make sure you uninstall it when you are done, its not a program that is intended to stay on you rmachine, it is only to be installed to remove the infection because it mak3es changes to some important system settings like the clock is put to 24 hour mode, autorun is diabled system wide, and bunch of other things.
Combofix.exe is available from http://www.bleepingcomputer.com/ and i would not download it from anywhere else.
Please make sure to disable any antivirus you may have, and malwarebytes resident scanner it enabled.
Edit: Fo
Foudn this info on a website, wish I had found this earlier.
>The malware (at least the one I saw today), moves the icons to the local settings \temp directory of the infected user account. The Folder name is smtmp (Thanks to kallis. I had the name but accidentally deleted it while writing this) > >Inside that folder I saw 3 other folders named 1, 2 and 3. Folder 1 had all the Quick Launch Icons. Folder 2 had all the program icons and folder 3 had all the desktop icons.
Computer tech here: Vista's defrag rarely works properly. I had multiple vista computers run like sludge, even with defrags set for daily/nightly runs, AND I would manually try once a week to run them just to make sure
Eventually I installed defraggler, and found out that it was still horribly fraggled (yes, yes fragmented, fraggled sounds cooler). Used that, and all was well again.
I found the defragmenter wasn't quite as bad with Windows 7, but since defraggler is a free program and gives me a quick visual, it works well. The only thing you should be aware of: there may still be issues with shadowcopy.
MBAM = Malwarebytes' Anti-Malware, HJT = Hijackthis, CF = Combofix
- quick and nasty solution: ADWCleaner
- more thorough solution MalwareBytes Free
- Best (non-format and reinstall solution) TronScript
TronScript is created by reddit users - it's a 500MB download that runs sequentially over a dozen of the best malware and adware cleaners as well as a bunch of maintenance and tweaking configurations.
It can be left to run unattended, but will typically take over 12 hours to run on a severely infested computer.
Once instaled, put a good free antivirus like Avast. Avira or Panda on, install ublock origin (an adware blocker) into their web browsers and then a remote control software like TeamViewer so you can do regular maintenance later on,
Good news, if I am right, according to the file endings in your screenshot it probably Cerberus.
Info article about it: http://www.bleepingcomputer.com/news/security/the-cerber-ransomware-not-only-encrypts-your-data-but-also-speaks-to-you/.
Here is a tutorial to remove Cerberus and decrypt the files: http://malwarefixes.com/remove-cerber-ransomware-and-decrypt-files/
Ah yes. This is a recurring frustrating thing in windows. Its like a bundle of services where you have no idea what is in there doing shit. Well here's a link to help understand it a bit better. Here is a great powershell command to see what the hell it is.
tasklist /svc /fi "imagename eq svchost.exe"
You have to run powershell as admin btw, right click run as admin. Then using those IDs you can use the Kill command to kill them if you like. Welcome to sysadmin life :)
http://www.bleepingcomputer.com/download/adwcleaner/ - quick and Nasty
https://www.reddit.com/r/TronScript/ - a reddit created script that downloads and runs sequentially over a dozen of the best apps to clean up and protect your computer.
And since it's in Russian, may i suggest that you NOW back up your most essential documents (critical stuff) to an empty USB stick.
I'd be worried about cryptolockerlike viruses. Screw movies/music etc - only documents that you're worried about.
Make sure you have 2 step authentication on any important accounts (email, paypal, steam, banking, ebay etc.) check via ANOTHER computer. And preferably change the passwords on them (on the OTHER computer)
Chances are you only have a minor bit of adware, and nothing malicious
拡張子.vvvからしてCryptoWallではなくTeslaCryptの亜種のようだ
New TelsaCrypt version adds the .VVV Extension to Encrypted Files
Paying the ransom may not necessarily help, there has been cases of the data not being decrypted once the ransom is paid. You are kind of throwing the money into the air and hoping that the asshole who created the virus will pay up.
Are you sure its Cryptowall 3.0? We had a similar thing happen to a computer which contained a heap of very sensitive documents which were not backed up. As a result a lot of time and effort was spent trying to recover said documents. In the end we found this: http://www.bleepingcomputer.com/forums/t/547708/torrentlocker-ransomware-cracked-and-decrypter-has-been-made/ was able to decrypt the files, the only downside was requiring a 2mb original file large enough to compare with an encrypted file.
We have had subsequent infections of our computers and I always attempt to run them through that file, it doesnt always work but i am astounded how often it does.
Hope you get lucky with this one mate.
I would suggest turning it off and unplugging it when you're not actually sitting at your computer. Also, if you can put the CPU someplace harder to reach, like back under your desk, where it's harder to damage. That way she might get the monitor or keyboard but not the whole thing.
Good luck.
I don't think its your adblock. I have adblock, and have never been to espn. Try a different browser. Or You can try loading you browser in safe mode. If that works, go through and disable add-ins one by one until you figure out which is causing the issue. Antivirus could be causing it, so you can disable it temporarily to check. Also make sure you don't have more than one antivirus program running. You can also nuke your browser back to factory defaults if you can't get it.
If you've got a bunch of add-ins you don't recognize, you may want to run some scans. I would recommend these:
Malwarebytes General malware removal tool. Uncheck free trial option if you already have antivirus running.(Green "Download latest version" button in the top right.)
ADW Cleaner Fantastic tool for getting rid of add-ins and such. (Blue "Download now @bleepingcomputer" button)
I do not recommend AVG for the following reasons.
The programme requires numerous running processes and is a resource hog.
In 2010, AVG partnered with LimeWire, a P2P filesharing network. P2P filesharing is one of the largest infection vectors.
AVG bundles registry/optimization software such as PC TuneUp, which is potentially harmful and dangerous.
AVG bundles AVG Secure Search; software no better than than the adware and browser hijackers removed from users' machines on a daily basis.
AVG's detection ratio, classification of malware and number of false-positive detections are poor. Results are often confusing, and leave the user in doubt.
The support offered by AVG is considered by many to be unsatisfactory.
To expand on why AVG PC TuneUp should be avoided:
AVG PC TuneUp is snake oil, and a potentially dangerous programme at that. The programme is also bundled with other software, similar to that of browser hijackers and PUPs.
Registry cleaner/optimization software that purport to "improve PC performance" should be avoided, and may cause unforseen issues. There is no statistical evidence to support the claim that running optimization software is beneficial, and Microsoft have categorically stated the same.
Extra reading material:
Firstly, please post this to /r/techsupport instead.
But,
Go into your Firefox addons and remove anything suspicious.
Then --
Run these programs in this order:
1) Threat scan with an updated version of Malwarebytes
2) ADWCleaner and remove everything it finds
This has a good chance of solving the issue. Report back on how it goes and we can help further in /r/techsupport.
it seems you've already put a lot of effort attempting to fix the problem. Honestly if you keep searching you might find the solution but as a techy myself I'd honestly just format the laptop and reinstall to save time at this point.
I always try to fix the problem first but you really need to ask yourself after a while if it's worth attempting to search for solution which you might not find anymore, or save time and reinstall.
What you might try is running combofix at this point if you haven't already. http://www.bleepingcomputer.com/download/combofix/
They still have their .onion website where you can upload an encrypted file. They'll crosscheck it with their database and if you've already paid they'll give you a decryption tool hardcoded with your key.
just thought i'd dump this in here
There's a great little app called ADWCleaner for cleaning browser hijackers - deltasearch, conduit etc.
It's small, fast and thorough.
It is not, however, a Malware/Antivirus/Trojan remover. I typically do a full malware scan afterwards, but ADWCleaner gets rid of annoying hijacks that get in the way of diagnosing and repairing an infection.
time for combofix.exe !
Disable ALL virus scanners (malwarebytes, avast, MSE) by going to control panel > Administrative tools > Services , find the services associated with any scanners and set them to disable, then stop the services.
Download Combofix.exe here : http://www.bleepingcomputer.com/download/combofix/dl/12/
Run combofix.exe . it looks scary, blue dos prompt window that might be empty for a while, eventually it may ask you to install something or click ok, just follow the directions and let it run.
it may reboot the computer, that is fine, let it start in normal mode
eventually combofix.exe will give you a log. hopefully it will have also cleaned your system, but the log is the most important, we can see whats in your system and make a plan to get it out (if it was not removed already)
post the log back here.
Lets go Virus hunting!
Microsoft Security Essentials as an active scanner, MalwareBytes as a secondary, passive scanner.
You have a rogue or a proxy wedge and it is most definitely an advertising scheme to get clicks out of your browser.
I deal with this all the time and in my experience the best two products available for dealing with this sort of thing are hitman pro and combofix
Run them both in safemode with networking, tap f8 during boot to get the option for it. Backup your important data before you start.
They'll give you a free 30 days to smoke out any bugs before they want payment and you don't have to install the software to your system.
http://www.bleepingcomputer.com/download/anti-virus/combofix
Combofix can be dangerous to a system but I have had nothing but good luck with it in the past. Usually if combofix can't help you're looking at several hours to dig out the issue or a reinstall anyway.
If this scares you or you are not prepared to reinstall your system. Take it to your local computer guy.
Show hidden files isnt the best solution to that virus thats been creeping around.
Run Unhide ont he machine and then you can turn off the hidden files if you want too.
If it emtpied out your start menu, you need to do a search for the icons, the one going around is moving them to a temp folder.
HAHAHAHAHAHA. Security Sphere 2012.
>Security Sphere 2012 is a computer infection from the same family as Security Shield. This infection is also categorized as a rogue anti-spyware program as it pretends to be a legitimate security program, but is actually a program that display false scan results and false alerts and hijacks your computer so that you are not able to run your normal applications. Security Sphere 2012 is installed through the use of hacked web sites, exploits, and fake online scanners that attempt to install the program onto your computer without your knowledge or permission. When installed, the infection files will be created in a random named folder in c:\Documents and Settings\All Users\Application Data\, in XP, or C:\ProgramData, in Windows Vista and Windows 7. It will then be configured to start automatically when you login to your computer. >
try Hijackthis and remove all odd lookign things on startup and ANY BHO, also use combofix that should take care of it.
I use Rkill on computers that I find have a rogue anti-virus running amok on it. Sometimes I find these nasty programs wont even let me open the task manager. Normally RKill will kill whatever malicious programs are running allowing you to get to task manager and open other programs to complete removal. Malware Bytes is good to use. Also I have had great success with using Super Antispyware. Although I would advise changing the scanning settings to suit your needs.