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Hey, honestly, even though your hard drive drive is only a year old, it still could be failing, but not completely failed. I've seen plenty of computers that booted fine and otherwise worked normally save for being a kind of slow due to the HDD failing. If I were you, I'd run Seatools just to check.
Not unusual. Especially since the rise of SSDs, people have come to find that HDDs are sometimes the loudest component in an otherwise quiet rig, along with case fans. Has to do with spinning at high velocity & motors. In an ideal world, we'd all be able to go full SSD. If you'd like to make sure there's not a health issue with your HDD, feel free to grab our free diagnostic software SeaTools. There are dampening spacers & screws online for reducing the vibrational noise of HDDs.
Seagate Technology | Official Forums Team
You can scan the health of the drive using our free diagnostic software SeaTools.
If you would like to look into a potential RMA, you can utilize our Warranty Validation Tool as well.
Seagate Technology | Official Forums Team
There are some reasonable purposes for cheap storage.
Black Friday drives help me balance out my propensity for hoarding easy to find movies, TV and music that I'll likely never open again. When the first one goes before I can screenshot the contents, I won't even remember what to replace.
It's also cool to have a whole bunch of loaner 8GB Microcenter USB drives that I can stand to lose.
For anyone reading, whether you have good HDDs or cheap HDDs, do yourself a favor check your drives every now and then. I highly recommend Roadkil's Disk Speed and Seagate SeaTools, which are both free of charge.
Wow, so much bad advice here.
That utility is not reliable.
There are many fake hard drive utility programs out there right now that are nothing but scare-ware trying to get you to purchase the "Full" version so you can fix these sorts of errors.
Do not trust it. In fact, recommend removing it. It is a good chance your hard drive is completely fine.
As someone else said, you can run a full chkdsk on the drive. If you want to be sure the drive is good or bad, run the hard disk manufacturer's diagnostic tools which can be download from the manufacturer's website. For example, if you have a seagate drive, go to Seagate.com
I don't work on computers with spinning hard disks without checking the hard drive for corruption. Not filesystem corruption but physically bad sectors. More often than not I would find the 'wonky' behavior that the computer was having was due to a bad drive.
Seatools and WDLifeGuard are great.
A SMART test is not a substitute for this. There are other great bootable/offline tools that are great to use.
Seems like it's dying. You definitely want to have a backup of anything on there.
I'd run the manufacturer diagnostics against it - that will give you a better indication whether it's really dying, but it doesn't look good.
>Also for future reference does anyone think that leaving the laptop on all night (plugged in, usually downloading torrent) have to do with any of this?
No. It's usually a manufacturing defect or external shock (like a drop) that causes these issues.
When I see that at my job I always quote for a replacement. I have found Seagate's like to fail.
But you can try this and see if it can fix the issue.
Also, do you have a backup of your important data?
Download SeaTools for DOS and burn it to a cd, and boot to it with your PC.
What you described sounds like a bad hard drive. SeaTools will tell you for sure.
Our drives have a normal operating temp range from 0-60 degrees celsius, so while it's within that range, it is towards the higher side of it. You can grab our free diagnostic software SeaTools to scan the health of the drive.
Seagate Technology | Official Forums Team
Hey OP, thanks for bringing this up & also thanks for going with Seagate! As /u/230jdwf mentioned, sometimes drives are shipped by online retailers as a bare drive without a retail box. This is considered a fairly common practice. If you have concerns about the health of the drive, you can always grab our free diagnostic software SeaTools to run a scan on it.
Seagate Technology | Official Forums Team
Sorry to hear that you're having trouble with your external hard drive. If you can get our free health utility SeaTools to recognize the drive, then it would be a good idea to run some diagnostics on it. If not, then a few starting steps for troubleshooting would be to try the drive with a different cable, try the drive in a different port, & try the drive in a different computer.
If you need to look into potential warranty info, then here is our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Hey, we saw your message on this matter as well. Figured we'd respond here in case any of the info/back-and-forth might come of use to somebody else finding their way onto this thread.
Sorry to hear you're having trouble with your drive. A few starting points with troubleshooting hard drives:
Try the drive with a different USB cable if external, SATA power/data cable if internal
Try the drive in a different USB or SATA port
Try the drive in a different computer
If you can get it to where the system will recognize the drive at all (even if only at the BIOS level) then it may be a good idea to get any data possible off of it and then try and run our diagnostic software SeaTools to check on the health of the drive.
Please keep us in the loop on how everything is going, if these steps aren't able to get you taken care of, we want to work with you & be here for you to make sure it all gets sorted out.
Seagate Technology | Official Forums Team
Sorry to hear you're experiencing trouble. Running SeaTools is definitely something you'll want to do. Here's the link just to make sure you've got it.
You can also look into RMA/warranty by using our Warranty Validation Tool.
Seagate Technology | Official Forums Team
The SkyHawk is a drive rated for 24x7 use as it's made for surveillance recording. So it may actually be a good idea to just leave it spinning.
However, there's a function in our free diagnostic software SeaTools to disable extended power conditions you could try. Worth a shot if you'd really rather have it have it spin down.
Seagate Technology | Official Forums Team
Yikes, that doesn't sound fun. Sorry you're experiencing this! If you need to check on your warranty status, you can find our Warranty Validation Tool here.
As was already mentioned, you can download our free diagnostic software SeaTools and run a Long Generic test, which can take awhile but tests all sectors of the drive.
Seagate Technology | Official Forums Team
Is the code 0x0000007b? If so, that means "inaccessible boot device", which means there is a problem accessing the hard drive. You could using another computer to download some hard drive diagnostic software to a USB drive, and then booting the PC off of that USB drive. Examples of diagnostic software include Seagate Seatools and Western Digital Data Lifeguard Diagnostics for DOS. I usually use Rufus to write ISOs to USB.
I suspect the file allocation table got corrupted and the drive is going bad. Use sea tools to check the drive. It's free and works on many brands aside from seagate. http://www.seagate.com/support/downloads/seatools/
Hello, could you give a little bit more informations (Blue screen after you boot your PC, when you see your desktop, after a while etc)?
Anyway, the blue screen is generaly related to RAM/Hard drive problems, as some says you should run diagnostics : memtest for the ram , cristaldiskinfo for the HDD or the software from seagate , maybe better if this come from the same manufacturer but I doubt that.
If you can't/don't want to do that, at least test with just one ram if you have two, and change after a few hours with the other ram; same thing with an other HDD, you should be able to see what give you the bluescreen.
I hope this help you, oh, and sorry for the broken English.
Download SeaTools and run a test on the hard drive. Four year old computer with sudden extreme slowness and no virus most likely has a hard drive mechanical failure.
Run sea tools for windows to check the drive. Since you have a clone of the drive it will be safe to run, if it is going to fail it would fail anyway.
http://www.seagate.com/support/downloads/seatools/seatools-win-master/
Check the smart data and run the long test.
Good old Hirens Boot CD and the tools that it comes with.
However, I've seen drives that pass most stuff and still are junk.
Sorry to hear you're having trouble with the drive. You can try plugging it into a PC and running our free diagnostic software SeaTools to check on the health of the drive.
If you need to look into warranty info, here is our Warranty & Replacements page.
Seagate Technology | Official Forums Team
Sorry to hear that you're experiencing trouble with your drives. Definitely make sure your data is backed up first and foremost. We do have a free diagnostic software dubbed SeaTools if you do decide to run some tests.
If you do decide to go the warranty route, here's our Warranty & Replacements page.
Seagate Technology | Official Forums Team
Hey OP, we have a free diagnostic software dubbed SeaTools if you'd like to scan the health of the drive to see if that's where the problem lies.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble with your drive. If you can, plug it into a computer and run our free diagnostic software SeaTools on it to check on the health of the drive.
Here is our Warranty & Replacements page if you'd like to look into your warranty/getting it replaced.
Btw, nice username.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble. One idea to try would be plugging the drive into your PC and running our free diagnostic software SeaTools to check on its health. After that, you can try Safe Mode Option 5, according to the Playstation Error Page.
Seagate Technology | Official Forums Team
Probably a good idea to check the cabling for starters. Try it with different cables, in different ports, & in a different computer if possible. Sometimes bad cable connections lead to vanishing drives.
You can also grab our free diagnostic software SeaTools to check on the drive's health.
Seagate Technology | Official Forums Team
Hard drives, like case fans, are moving mechanical components which spin around thousands of times a minute, and for this reason, they can often be considered the noisiest component of a computer.
If you'd like to make sure it's healthy, you can grab our free diagnostic software SeaTools.
Seagate Technology | Official Forums Team
Make sure your data is backed up, scan the health of the drive via our free diagnostic software SeaTools, might be a good idea to run the Long Generic test, which will take awhile, but it's thorough as it scans every sector of the drive.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble. One potential culprit here could be the USB or power cable on the external drive, as things like vanishing & reappearing drives can sometimes be a symptom of a misbehaving/bad cable. If possible, try a different cable. A few other things to try would be to try the drive in a different port, & try the drive in a different computer. If there's another computer handy to use or borrow & the files are in HFS+ format (common for Mac), and you can get the drive being seen there consistently, then we do have a free driver called Paragon which will allow Windows computers to be able to read/write without having to format/erase the data which should in theory give you a chance to grab the data needed off of it.
After getting your data, it may be a good idea to run our free diagnostic software SeaTools on the drive to check on its health.
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Seagate Technology | Official Forums Team
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Interesting. Have you tried switching around what is plugged into the other ports on the hub, to test if:
A. Other devices show similar behavior in that problem portB. The Seagate drive works or has the same issue in another port on the hub?
It would probably be a good idea to make sure your USB drivers & device drivers are all up to date, and maybe grab our free diagnostic software SeaTools just to ensure the drive is healthy. You could also try a different USB cable.
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Seagate Technology | Official Forums Team
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Try grabbing the DOS version of our free diagnostic tool SeaTools and giving that a whirl.
Here's a guide on how to use it as well.
The tool has 3 erase features:
Erase Track Zero - quick erase that fills with zeroes to get rid of partitions & data
Timed erase - for when Erase Track Zero misses stuff like bootloaders
Full erase - writes the whole drive with zeroes, erases all data, and can sometimes fix bad sectors.
Seagate Technology | Official Forums Team
Sorry to hear that your drive is running into trouble. It might be a good idea to plug it into a computer and run our free diagnostic software SeaTools to scan the health of the drive.
If you need to check into warranty/RMA info, here is our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Hey OP, sorry you're running into trouble with your external. When troubleshooting externals, the first place to start is trying the drive in another USB port, trying it with another USB cable, and trying it in a different device. So if you can, if a friend or someone has an Xbox One as well, it may be a good idea to see if it is recognized there. You could also plug it into a computer, but it will ask to reformat so this would erase any data still on the drive and is more for just trying to troubleshoot the drive's ability to function. If you do plug it into a computer and the drive is seen, it may be a good idea to run our free diagnostic software SeaTools which will assess the actual drive so you can figure out if the issue is the drive itself or more something going on with the connections.
You can find more external troubleshooting info in our Knowledge Base article:
Seagate Technology | Official Forums Team
Hey OP, if you've got some concerns about your SSHD, we recommend running it through some long tests via our free diagnostic software SeaTools to check it out.
If you've only had it for 2 years, then the good news is that our hybrid drives typically have a longer warranty period than standard desktop ones. Our current lineup is called FireCuda and it comes with a 5 year warranty, so you may want to check it on our Warranty Validation tool.
Seagate Technology | Official Forums Team
Storage is perfectly transferable so long as it's healthy. You can always run a diagnostic test using our free software SeaTools if you'd like to cover your bases though.
Seagate Technology | Official Forums Team
Storage is usually pretty transferable so long as it's healthy, especially if you're adding in an SSD to speed up OS and other load-time performance, it makes sense to keep the HDD around for extra storage as well. If you'd like, you can run our free diagnostic software SeaTools to make sure the drive is in good shape and you're all set.
Seagate Technology | Official Forums Team
Definitely sounds like the cable or port could be a potential cause of the issue. The first 3 troubleshooting steps we would recommend would be:
- Try the drive with a different cable.
- Try the drive in a different port.
- Try the drive in a different computer/system to see if issue can be replicated.
You can also check on the health of the drive using our free diagnostic tool SeaTools if you'd like.
You may also want to consider "defragging" or defragmenting the drive to see if that helps your storage space issues. You can find information on doing this in our Knowledge Base Article.
Lastly, if it may be of help, here is an Xbox support page for troubleshooting external storage.
Seagate Technology | Official Forums Team
First thing would be to trust the information you are being given enough to investigate it. BIOS thinks that something is wrong with your 1TB hard drive.
If that is not your boot drive, disconnect the Seagate and restart the computer. If that boots, reconnect the Seagate. If it fails again, you really might have a problem with the drive.
If it is your boot drive, then this is why we do backups.
edit: Thinking about the newishness of the B250 - if you haven't do so already, update the BIOS.
edit 2: If you can boot it in any manner (as you state in OP), then try the Seagate SeaTools.
Run the Seagate SeaTools Windows/DOS diagnostic utility. It will definitively tell you where the problem may be. If the drive is still under it's warranty period and you want a warranty replacement, Seagate will likely tell you to run this utility before returning the drive.
If your drive is making odd noises as you say it is, it may be beyond help.
Hello,
For a Seagate HDD, try using Seagate's SeaTools bootable DOS ISO file from http://www.seagate.com/support/downloads/seatools/. You should be able to use a program like Rufus to create a bootable USB flash drive in case you don't have a CD or DVD burner handy.
Regards,
Aryeh Goretsky
Only testing your mechanical hard disks will reveal if they are close to failing. 8 years is quite old for a mechanical disk that's been used often
Use Seagate Seatools to test the Seagate hard drive with a standard and extended test.
Repeat the same or similar tests using Western Digital Data Lifeguard Diagnostic for Windows for your 500 GB Samsung
http://www.seagate.com/support/downloads/seatools/seatools-win-master/ http://support.wdc.com/downloads.aspx?p=3
Download and run Seagate's diagnostics, found here. If the drives show errors then check to see if they are still in warranty. That can be done here. If they are still in warranty, and showed errors, then start their RMA Process.
At this point, besides the above, they should be checked on a different PC. If they work fine attached to the other PC then the issue may be incorrect settings in the BIOS for the SATA ports, IDE vs ACHI vs RAID. Or the motherboard's ports themselves may be faulty.
Install seagate sea tools -
http://www.seagate.com/support/downloads/seatools/
direct win link- http://www.seagate.com/files/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsforWindowsSetup.exe
Scan hard drive with all tests.
The beeps could be your board, fan, memory, maybe hard disk drive. See if you can boot to your USB installer and start a live session ("Try Ubuntu"). If this works you know everything except the HDD is OK. You can make a CD with Seatools to test the HDD; I wouldn't be surprised if it's dying on an old laptop. If you remember how many beeps it is Google "Gateway beep codes".
Could run seagate tools to test the hard drive: http://www.seagate.com/support/downloads/seatools/ Doubt it's your hard drive, but it's an option if you've exhausted all other options.
I'm leaning towards a bad motherboard.
I would download and run Seagate's diagnostic program against it. Sounds to me like a failed drive. If it fails Seagate's own diagnostic, and you're still under warranty, get it replaced.
AFTER you've copied everything from the drive, run SeaTools on it. That will let you know if the drive is dying. It's possible that drive is still under warranty, so you may be able to RMA it and get a replacement.
If you're on a Windows desktop/laptop there is usually a built in-test. Sometimes this can be accessed on startup by pressing F9 or another key on the keyboard.
There are also a lot of good tests from the manufactuer's themselves:
Seagate: http://www.seagate.com/support/downloads/seatools/
Western Digital: http://support.wdc.com/downloads.aspx?DL
There's also programs like HDTune or CrystalDiskInfo are programs that can test your HDD.
Do a hardware check on your HDD's. I see you have a Seagate, and a Western Digital. Each company has it's own testing software to see if you have problems.
WD Diag: http://support.wdc.com/product/download.asp?groupid=612&sid=3
WinDlg_v1_28.zip
Sea Tools: http://www.seagate.com/support/downloads/seatools/
Sure sounds like the HDD is dead, it is from 2010, but still HDD's can die at anytime. Have you checked the SMART status of the HDD via a external tool mounted on a USB drive?
I'd run Seagate tools off a USB drive and test the HDD using Short/Long tests. Yes, Seagate tools works with any mechanical HDD
Usually the manufacturer will have their own tool, but I usually just use seatools on a bootable disc I have. Pretty sure they have a windows version as well.
http://www.seagate.com/support/downloads/seatools/
Yep, they do
Outside of a bizarre driver conflict it's the only thing that makes sense considering the amount of troubleshooting you've used to rule out stuff so far.
It's possible that your hard drive is starting to fail, but it sounds like there's an application that you're running that's constantly accessing the hard drive. Running a diagnostic on it can never hurt, though.
I recommend downloading Seagate SeaTools. It's a hard drive diagnostic program that can be executed from within Windows or booted from removable media, and it should give you a solid answer as to whether or not your hard drive is about to kick the bucket. Run a long test on your hard drive - it should take about an hour to complete.
Another thing you can try is booting into Safe Mode. Safe Mode will use basic drivers as well as prevent most other programs from executing when booting up. If your disk activity drops to normal levels, then that means there's an application causing your disk activity; if it's still busy, you might have bigger problems.
At that stage, no.
Windows has a built-in utility called chkdsk for filesystem repair, but it requires the drive to mount a partition with a drive letter. Since the OS was recognizing the drive as uninitialized, it would not have recognized a filesystem.
I'm glad you are are able to retrieve your data. Once you are finished, I'd test it with Seatools if you plan on using the drive again: http://www.seagate.com/support/downloads/seatools/
Try seatools
Will work on any brand harddrive. It will do a scan on the drive and let you know if the drive is bad. Run a long scan to make sure.
Sounds alot like the drive is gone or going. I'd try scanning it with software from the manufacturer, in this case seatools.
If it tells you its broken, you can hope that its the controller in the external casing, meaning the drive itself will work if plugged directly in to the pc. You will need to open the casing and take the drive out, voiding you warranty.
I'd recommend starting with a hard drive diagnostic test using SeaTools.
Run the short test, it only takes a few minutes. If that fails- bad hard drive. If it passes, then run the long test. If the long test passes, then we'll have to head in a different direction. Update me with progress. I'll follow this for the next 4 hours.
Based on the symptoms it sounds like a hard drive problem more than your installation disc, especially since you had problems right out of the box. A large OEM like Ibuypower won't use installation discs to install Windows on their computers. I'd suggest downloading and burning a bootable hard drive test like SeaTools or whatever matches your brand of hard drive.
There's a few things to look at here.
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 089 089 000 Old_age Always - 11 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 7 197 Current_Pending_Sector0x0032 100 100 000 Old_age Always - 8 198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
Reallocated_Sector_Count is a count of how many sectors on the disk have been reallocated. This is still zero, which is good. You may want to watch it, though. Reported_Uncorrectable indicates the number of errors that could not be recovered using hardware error correction. This matches the number of errors reported in the log. Command_Timeout counts how many times the disk has failed to respond to a command. You should keep an eye on this value, rapid degradation may indicate a failure of the disk. Current_Pending_Sector indicates how many sectors are waiting to be re-mapped. If these sectors can be read successfully again, the count will decrease. If not, they become reallocated. Offline_Uncorrectable is the count of errors that occur if a sector cannot be read/written to again. It's zero now, but should be watched occasionally.
I'm not entirely convinced the problem is the hard disk itself. Download and run Seatools for Windows and use it to perform some tests on the drive. If any of them fail, the disk probably needs to be replaced.
You may also try running chkdsk:
chkdsk /R C:
When prompted to schedule a disk check for the next reboot, say Yes. Next time you reboot, chkdsk will perform a thorough check of the disk and filesystem.
Hey OP. We have a free official diagnostic software dubbed SeaTools that you can use to test the health of the drive. You can run the long generic test to really check into it.
As long as the tests come back clean, it's perfectly acceptable to reuse storage. With any storage, just make sure to always backup your data.
Seagate Technology | Official Forums Team
Hey OP, sorry to hear you're having trouble with your drive. As mentioned, you should be able to try plugging the drive into a PC, we have a free diagnostic program called SeaTools you can run.
If you need to check on potential warranty info, here is our Warranty & Replacement Page.
Seagate Technology | Official Forums Team
Should be perfectly fine, it will format with the new system as mentioned. If you want peace of mind on the drive's health, you could also plug it into a PC and run our free diagnostic software SeaTools to check on it. This will also reformat it.
Seagate Technology | Official Forums Team
Has this external drive worked fine in this PS4 before and this is a new behavior? You could try plugging it into the other USB port and seeing if the behavior continues. You can also try plugging it into a PC and running diagnostics on the drive via our free software SeaTools, but keep in mind this will reformat the drive and erase anything currently stored on it
You can also look into potential warranty info by going to our Warranty & Replacements page.
Seagate Technology | Official Forums Team
Storage is usually pretty transferable, but it's always a good idea to make sure it's healthy first. We have a free diagnostic software dubbed SeaTools that you can use to make sure the drive checks out.
Seagate Technology | Official Forums Team
As far as the HDD goes, grab our free diagnostic software SeaTools to scan the drive's health. If it comes back clean, there's no reason you can't reuse storage and reinvest that money into other parts.
Seagate Technology | Official Forums Team
Hey OP, sorry to hear that you're having trouble with your drive. You can try scanning the health of the drive via our free diagnostic software SeaTools.
If you need to look into potential warranty info, here is our Warranty & Replacements page.
Seagate Technology | Official Forums Team
If you're looking to maximize the amount you can spend on other components, you can always run our free diagnostic software SeaTools on your BarraCuda, if all comes back clear (especially on the Long Generic test which scans every sector of the drive) then it's perfectly acceptable to reuse storage.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble. Sounds like there might be an issue with the drive. If you can, run a long generic test via our free diagnostic software SeaTools to check on the health of the drive.
If you need to look into carrying out an RMA, you can find info on this at our Warranty & Replacements page.
Seagate Technology | Official Forums Team
You can grab our free diagnostic software SeaTools and run what's called a Long Generic test on them (the other tests are quicker but only test some sectors of the drive, at random, while long generic tests every sector of the drive) and then it will either give you a pass or fail status on the drives.
Seagate Technology | Official Forums Team
Sorry to hear you're running into trouble with the drive! A few things to try:
(For the data)
DIY Recovery Software: We do offer an official DIY software, there are also many 3rd party ones out there (some you have to pay for, others free) so you'd just have to see what other users recommend
Depending on whether or not you have backups in place and the importance of the data, there are professional recovery labs out there. Just keep in mind these typically involve recovery specialists & Clean Room recovery labs, which aren't known for being cheap.
(For the drive itself)
You can try running our free diagnostic software SeaTools on the drive to check on its health if it will scan.
If the drive might be under warranty, you can look into this via our Warranty & Replacements page (the video at the top is a really helpful guide). Good luck.
Seagate Technology | Official Forums Team
Hey OP, sorry to hear that you're running into trouble with your drive. A few simple troubleshooting steps to follow would be:
Try the drive with a different cable
Try the drive in a different port
Try the drive in a different device/PC.
If that doesn't help/change anything, then you can try plugging it into a computer and running our free diagnostic software SeaTools (will require a reformat which erases data).
If you would like to dig into warranty on the drive, here is our Warranty & Replacements page.
Seagate Technology | Official Forums Team
In your shoes, it may be a good idea to run some health diagnostics on the drive to make sure it's not faulty. This will require reformatting, so make sure you haven't placed all your data on it yet, but you can try plugging the drive into a computer & running our free diagnostic tool SeaTools on it.
If you do wind up needing to look into potential warranty info for RMA, you can do that by going to our Warranty Page.
Seagate Technology | Official Forums Team
Hey OP, sorry to hear that you're experiencing some trouble with your drive. A few troubleshooting tips to try:
Try the drive in a different port, with a different cable, and in a different computer if possible. Vanishing/reappearing hard drives are sometimes a symptom of a bad cable.
You can also try adjusting the sleep setting for the hard drive in your power settings: click on the battery/power icon in task bar, select "More Power options", it should pop up a power controls window, select "Change plan settings" for current power plan, then select "Change advanced power settings", click the + next to the hard disk, change "turn off hard disk after" value to 0. Hit apply & OK.
You can also scan the health of the drive when it is being seen using our free diagnostic software SeaTools. If you need to look into potentially RMA-ing the drive, you can check on the status of warranty via our Warranty Validation Tool.
Seagate Technology | Official Forums Team
With a proper backup strategy & diagnostic utilities, there's no reason you shouldn't be able to use a storage drive until it's time to break out the metaphorical shovel & bury it. We have a free diagnostic program dubbed SeaTools if you'd like peace of mind about the health of the HDD.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble with the drive. If SeaTools for Windows isn't working right when the drive is plugged in, you may have better luck with the SeaTools bootable version in case it's something conflicting with the OS.
It may also be a good idea to try the drive on a different SATA power connector on the power supply ribbon if available, and with another SATA data cable if possible as well. You could also see if the issue occurs if you plug it into a different computer.
If you'd like to look into potential warranty information, here is our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Thanks for asking. With a good backup strategy for any data you value & a diagnostics tool, there's no reason you can't use ANY hard drive until it's time to break out the metaphorical shovel & bury it. Our advice would be to run the long generic tests on our free diagnostic software SeaTools and if it all checks out clean, then go ahead and use it. With any hard drive, our big rule of thumb is to always, always back up your data.
Seagate Technology | Official Forums Team
Glad to see you were able to change some of your settings & get this figured out. In the future, you can also use SeaTools to scan the health of the drive.
Seagate Technology | Official Forums Team
Nice find for the price. You can scan its health using our free diagnostic software SeaTools if you'd like.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble with your external drive. One thing you could try would be our free driver Paragon for Windows in your PC to see if it can get at your data. A couple more troubleshooting steps you could try: Try the drive with a different cable, try the drive in a different port, and try the drive in a different Mac.
Another good thing to do here where you've experienced file corruption would be, (and probably do this after figuring out access to the important data on the drive & getting it safely if possible) would be to run diagnostic software on the drive to check on its health. We have a free diagnostic software program dubbed SeaTools.
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Seagate Technology | Official Forums Team
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Sorry to hear that you're having trouble with the drive. You mentioned trying some Seagate program off of our website, we just want to make sure you have access to the right tools, so the program to try would be our free diagnostic software SeaTools.
Particularly if all of the software you've tried is within Windows, there might be a chance that the SeaTools for DOS version will be able to work a little better. If this is all what you've tried, then we apologize for your frustration and it would definitely be a good idea to at least look into RMA, here is our Warranty Validation Tool if you need it.
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Seagate Technology | Official Forums Team
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Hey, sorry to hear you're running into trouble restoring your backup here. We do offer a free diagnostic software called SeaTools to assess the health of the drive.
If you do need to look into Warranty/RMA info, here is a link to our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble with your drive. You can try running the DOS version of our free diagnostic software SeaTools to see if it will recognize it.
If you'd like to check on any potential warranty info, you can do this by going to our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble. Could potentially be connection interference. One way of testing if this might be the cause would be to set your controller to communicate only via USB with the controller cable attached, the HDD plugged in, test if the issue still occurs with this configuration. If yes, then the cause would be signal conflict issues with the bluetooth. If not, then something else is going on.
One possibility is a bad cable on the HDD. If at all possible, try using a different USB cable. Also if possible, try connecting the drive to a different USB port on the console, then to a computer for a bit and see if the issue occurs there as well. While you're at it, you can also grab our free diagnostic software SeaTools and scan the drive for errors.
PS4's External HDD Support page does also suggest if having connection issues with external storage, to try moving the HDD further away from the PS4 console as already mentioned.
Seagate Technology | Official Forums Team
Sorry to hear that your drive is beeping. Make sure any important data is backed up to another location first and foremost just in case anything else happens.
Then you can download and run our free diagnostic software SeaTools to check on the health of the drive.
If you do need to look into RMA/warranty info, here is our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Sorry to hear that you're having trouble with your drive. As far as your files (game saves, etc), you may be able to scan the drive with a recovery software like our DIY software or something 3rd party like EaseUS, just make sure when you plug it into the computer that you don't let it try to format the drive if possible, as this will decrease your chances of getting your data off of it.
As far as the drive itself goes, once you've tried to get your data off it safely, it may be a good idea to run our diagnostic software SeaTools to get an assessment of the health of the drive. If you need to look into RMA/warranty info, you can dig into that on our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Sorry to hear that you're running into performance issues. One thing to try would be plugging the drive into a computer and running our free diagnostic software SeaTools to scan the health of the drive. It would require formatting, but providing any important data is backed up, it would help either rule out or pinpoint the drive as a source of the problem.
One of the nice things about the FireCuda is it comes with a 5 year warranty, so if you need to look into warranty status, you can check out our Warranty Validation Tool as well.
Seagate Technology | Official Forums Team
Sorry to hear that you're having noise trouble with your hard drive. That definitely doesn't seem normal. Have you tried checking on the health of the drive with our free diagnostic software SeaTools?
You can also check on any potential warranty info by going to our Warranty Validation Tool.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble with the drive cooperating with your Drobo box. If possible, it would be a good idea to grab our free diagnostic tool SeaTools and give that a whirl as far as seeing if something is wrong with the drive.
If you'd like to look into potential RMA info, you can find that on our Warranty Validation Tool.
Seagate Technology | Official Forums Team
As far as seeing if something is going on with the hard drive, you could grab our free diagnostic software SeaTools and run a thorough test called the long generic test, which tests every sector of the drive. It will take some time, but the faster tests only check some sectors which it chooses randomly.
Seagate Technology | Official Forums Team
You can run our free diagnostic software SeaTools if you'd like to check on the drive's health.
If you'd like to look into any potential warranty information (especially since this is a newer build and the FireCuda has a 5 year warranty), you can do that with our Warranty Validation Tool.
Seagate Technology | Official Forums Team
If you want to make sure it's not the health of the drive which is at issue, you can download our free diagnostic tool SeaTools. In your situation, I'd probably run the Long Generic test to test all sectors of the drive. It takes longer, but will rule the health of the drive out by testing ALL sectors, the shorter tests may save on time but they choose sectors at random to test.
One thing you can try out to speed up the drive is to enable write caching:
Go to device manager > right-click external drive > click "Properties" > go to "policies" > click "better performance" > click "enable write caching.
Seagate Technology | Official Forums Team
Stop me if you've heard this one before, but just back up your data. As long as you're regularly backing things up, there's no reason you can't use any drive until it's time to break out the shovel and bury it.
You can run our free diagnostic software SeaTools to check the health of your drive.
Seagate Technology | Official Forums Team
Sorry to hear that you're having trouble with externals! Sounds like this particular one was a pretty recent purchase. You can use our Warranty Validation Tool to check on any potential warranty info and see if you want to RMA if available.
You can also use our free diagnostic software SeaTools to scan the health of your drives.
Seagate Technology | Official Forums Team
Sorry to hear you're having trouble with this!
Have you tried using a different cable, plugging into a different port, and trying in a different computer?
Sometimes when the OS is having trouble seeing a drive, the DOS version of our free diagnostic software SeaTools can still spot it. Might be worth a shot here too.
Since it seems like this is a pretty new drive, you can also look up potential warranty information using our Warranty Validation tool or get in touch directly with Seagate Support.
Seagate Technology | Official Forums Team
Perfect! That disk usage looks very high though, certainly the reason why things are taking a little long to load, and could be a sign of a hard drive that is on it's way out :(
Could you follow this link and click the "Seatools for Windows" on the left of the screen under downloads.
Run the installer once downloaded, and open the program once it's installed. Select the drive by filling in the tick box to the left of it, then up at the top of the window under "Basic Tests", hit S.M.A.R.T Check and see if it passes. If it fails, then the drive is nearly dead and you should back up all important data as soon as you can, and start shopping for a replacement drive.
Another sign of a dying hard drive might be little clicking/mechanical noises noises they make, particularly when you start the PC
When it comes to the HDD part of the question, it's a general rule of thumb that hard drives will last roughly 5 years (give or take), obviously this can vary for any number of reasons (what application it is being used for, how frequently and how heavily it is used, how much total data throughput happens, environment, vibration, etc.).
A standard desktop drive is rated for 8 hours a day x 5 days a week use, and most modern ones are rated for 55TB of data per year, with ones built for NAS and surveillance purposes being rated for 24x7 use and usually 180TB of data per year, although some Pro rated versions will be rated for 300TB per year.
You've already got the right idea, just stay ahead of any potential issues with any drive by scanning the drive for errors occasionally and have a solid backup strategy for important data.
Here is a link to SeaTools for checking drive health if you don't already have it or would like it. Good luck with your upgrades, and thank you for considering Seagate!
You can try testing with Seatools software which is more intrusive than Crystal.
http://www.seagate.com/support/downloads/seatools/
If you open task manager, are you able to sort by disk usage and see which process is eating up the most disk usage?
Also open up Resource monitor and check the processes under the disk and see if anything pops out as using a dumb amount of disk utilization.
We definitely don't recommend switching the circuit board on the hard drive or opening up the drive. When hard drives have potential issues, it is best that they be opened by professionals in extremely sterilized environments known as Clean Rooms, because any level of dust coming into contact can harm the drive and the data stored on it.
If you'd like to check if there's anything wrong with the drive itself just to ensure it's not the cause of the issue, you can find the drive-checking utility SeaTools here. You can also find information on Seagate Customer Support here.
Seagate Technology | Official Forums Team
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