What is Reddit's opinion of
FullStory?
From 3.5 billion Reddit comments
28 reviews of this app found across Reddit:
I was working in tech startups five years ago and EVERYONE monitors that at that level of detail
There are entire businesses that just make analytics packages for that, one line of code and video scrubbing data is all yours
The smallest one person businesses, to small venture backed startups, to Facebook to Pornhub, they all have and have had very easy ways of monitoring everything
And then they trade that data to the service that said it wasn’t monitoring you
and that was half a decade ago
we used to joke about how this would eventually be in some conspiracy documentary by some passionate college kid on Netflix in 2025. But like most of those, just normal industry practice!
I just had a look myself, and it the bank forms are NOT a 3rd party provider or an embedded iframe..
The website is literally taking the login details and posting them back to their server. See: https://imgur.com/a/qsqzw
Not only that, but they are also running software called 'Fullstory' on these pages, which screen-caps users sessions for replay later on as a customer insight tool.. See: https://imgur.com/a/E7Ss0
It's common practice for websites to track events and user interactions, there's a whole bunch of competing frameworks to achieve this. One use is to allow them to simulate a video of you going through the website - which would include what you type prior to pressing submit.
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You should take a look at "Fullstory" - a very widespread service among software companies. https://www.fullstory.com/features/session-replay
As a work-around, at least for FullStory, you can opt-out from FullStory for all apps via https://www.fullstory.com/optout/.
Granted it's per-browser setting so you have to opt-out in every browser you use (and it's possible it gets reset when the browser gets updated, not sure though).
I used a trial of MSB for a couple months, unfortunately clicks not doing anything on web happens pretty frequently, both mobile and desktop. I'd open the chrome developer tab, and clicking would trigger fullstory events so I know the clicks were registering but I'd be in a weird state where I'd have to keep exiting and logging in again in incognito until eventually it would work. /u/AviSilverberg since y'all are using Fullstory you might wanna try filtering for rage clicks to get an idea of what's going on.
Square (my employer) is great. Our office is in Atlantic Station.
https://squareup.com/careers/jobs?location=Atlanta%2C+United+States
I used to work with a lot of the folks over at fullstory, and they are pretty cool too: https://www.fullstory.com/jobs/
> My favorite is there’s an SDK that actually records the screen while you use the app, and the video gets sent up to the server for the app maker to see how you use their app in real time. It also tracks all of your views, swipes, and button presses tied to the video for analytics. > >
Just install FullStory/session replay tool and watch session recordings — and use the Page Insights data to get data on percent of clicks going to whatever (e.g. the calculator) as well as % of users clicking on whatever elements on the page. It doesn't require any special setup — probably easier than event tracking.
That is a valid hypothesis. The stats for your users would help with making the final decision for or against supporting older IE. Serices like Full Story can give you this data.
Have you looked at using any sort of engagement tracking system / session recorder? I’d look at using FullStory. Really easy to setup and you can view 1k sessions for free each month. Might be useful to pinpoint exactly where the drop-off in usage is.
You need to do market research if you want to try to validate your idea before you invest time in building it. Both primary and secondary market research will be important. Take a look at this market research guide for the types of questions to ask.
One challenge with traditional market research is that it's often misguided (even when done by professionals). I prefer the Jobs to be Done framework because it takes a different approach and in my experience, does a better job helping to understand whether people would actually use the product you build.
You can find a lot of research on the jobs to be done framework. Here's a good place to start.
I'm personally trying to find someone to join my team who has a lot of experience with iOS development and/or systems programming and/or reverse engineering.
Furthermore, my employer is looking to hire for a bunch of roles - mainly software engineers, technical customer support, and sales people, but there are a lot of other openings - HR, PM, finance, etc. https://www.fullstory.com/careers
However, have a somewhat similar background to the grandparent, and I get messages from about 30 to 50 recruiters a week, so I was mainly thinking that I could redirect a few of those recruiters towards them.
If you let me know what you're good at and what kind of work you want to do, and a few other details, I can keep you in mind as well. Feel free to send me a PM.
I guess, a better way to ask is what a SAAS-like design/brand that uses feminine colors like peach, pink, coral, and rose?
Something like
https://www.fullstory.com/
bench.co
But with feminine color.
Install the trial of this and actually watch 10-15 recordings of folks going through your landing page. It's quite illuminating to see exactly where folks close and drop off :)
I had faced the same issue. It is just too much work to setup, manage and change Mixpanel funnels. There might be some positive sides to it but doesn't weight much with time and effort for initial stage product.
I moved to fullstory. https://www.fullstory.com/ Finding it simple to manage as of now.
I work at FullStory, it's a pretty cool place.
Job postings at https://grnh.se/068fd7f92 - some of the jobs are explicitly marked remote, others are marked on site in Atlanta. You're welcome to apply to anything, but obviously the ones that are marked remote probably have a better shot of getting hired remote.
More info at https://www.fullstory.com/jobs/
Within the website they absolutely can track everything you have interacted with. At our company we use a service called Fullstory to allow customer services to help diagnose problems with the service and you can get a replay of exactly what a user did during their whole site visit.
This is strictly limited to interactions with the website though. If you use a different tab or window with a different site or a different application there is no way to track this.
I work in digital marketing and guess what? When you use a website online actual people are watching everything you do. Honestly it's to improve our products, it measures things like "rage clicks" when the site isn't working, but yeah it's a fintech company so we see literally all your banking information. There is no digital privacy.
I hope recording of user action doesn't mean session recording which can be done using session replay solution like full story.
If that is not the case then what i can suggest you is that for a particular recording you can store the initial state and then on every action you can store action (type, On Which item ) in an array.
Then whenever you want to play the recording you can just set initial state and loop through array and making the particular action called with same parameters.
I hope this helps ;)
I can’t think of a reason why there would be a difference. Unless you are specifically trying to learn Winston, I would take a peek at FullStory’s JavaScript api for frontend logging. It’s much more useful for debugging clientside code than plain logging would be imo, and it’s super easy to setup.
I highly recommend Full Story. You get both analytics and even better - it records user sessions so you can really understand what is or is not working in your app.
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It is also dead-simple to get up and running and the pricing is reasonable.
Well for one services like https://www.fullstory.com/ can also collect data without permission. Facebook does it too: https://www.businessinsider.com/mark-zuckerberg-facebook-collects-data-non-users-for-security-2018-4
They say it's for security but:
A.that is BS
And
B. Even if it wasn't BS they don't have the right to collect whatever info they want and them thinking they do shows another much more serious issue.
Your phone. In your house. In a place you should expect some privacy.
Google doesn't use it for Google assistant, they use it for ads and record EVERYTHING.
Actually it can't. Companies collect data without consent all the time. Turning off a setting doesn't change it. And services like this https://www.fullstory.com/ allow companies to spy on a lot of information without any consent.
Again, not all services ask for consent. I never used Facebook but Facebook has confirmed it collects data on people who don't even use Facebook. And even then these agreements are written in legalese where a person can't be expected to know what these companies actually do. Like if something says "may record voice" most would assume it's when the person uses the digital assistant, but no it's always.
I would agree but people don't get a choice for privacy.
Facebook knows a lot more than that
What you described is exactly what the screen recordings do. They aren't a literal video of your device's screen. The recordings log changes to the UI and plays back the changes in a way that looks like a video. Services such as Fullstory or Hotjar allow you to block input fields so you will never see what users are typing.
Websites use these services too. Look at the bottom of the Fullstory website to see how many big companies use screen recording.
You know, to be honest, I would ignore what Yoast says. I've ranked plenty of pages that are red. Most of them are, in fact. Grammarly is better, but you shouldn't let these programs cause you to doubt yourself. From the sounds of it you are doing a pretty good job and putting a lot of effort in.
You're going to write a lot of content. Some of it will rank, some will not. The 'quality' of the content is a factor, but it's not the only thing to keep in mind. It's not like the articles that rank are all "good" and the ones that don't are all "bad."
You will find affiliate sites out there that have garbage content and still make tons of money. Heck, even with writing i'm very proud of I find that readers will skim a couple paragraphs and immediately click on one of my big comparison charts. In fact, for a while I ran the trial of fullstory to see how users interacted with my page. I found that it was actually VERY uncommon for somebody to sit and read my whole article. People just skim.
Taking the time to write high quality content is going to help with engagement, and it might help you get some natural links. But if you're doing your best and you think that it's not good enough, then i'd focus all that extra energy on finding other ways to improve your site instead of stressing about it too much.
Quickly looked at Fullstory. Gross. Here's an older thread discussing the "why" of it all..
Two words. Fuck. That. We get tracked enough everywhere else — I'm not about to let gather that much info on my personal notes in the name of improving their app.
Hey, thanks for the detailed feedback - really appreciate it.
About the scrolling hijack - you're the second person that mentions it, so we'll get rid of it, good point.
About the case studies - we actually have a couple of case studies with pilot clients we had/have. We'll write blog posts about each. Do you think it is better to remove those "Case study coming soon" or just make it sound better, like "Blog post coming soon"?
About how it works - You add the JavaScript to your website. You can later control whether sessions should be automatically be recorded when visitor enters your website through our platform. We also expose a JavaScript API that allows you to manually start/stop recording when you consider appropriate. For example - you can build a simple UI that would allow your users to record a problem and report it to you.
About the recording - it's not an actual video. We're just gathering some data about the changes in the DOM/user events and recreate what happened with really high accuracy.
I've checked out https://www.fullstory.com/. There are a couple of more tools like that. I've personally used some of them and the problem is that, when you have tons of visitors, you can't spend whole day looking at recordings to determine what is going on and why something does not work. This is why, we allow our your users to log messages and errors, which can be replayed later (they can replay just the specific moments they care about, not whole sessions).
Actually we're trying to compete with tools like https://trackjs.com/. We just provide more context that other error tracking tools - they provide only textual data which in many cases is not sufficient.
Thank you for your feedback again, we'll make the improvements!
LOL, you think that's creepy? That's nothing. FullStory does a full page recording of everything a user does, types, and clicks on your site and shows you this in real time and lets you store it forever. They don't need any permissions.