What kind of problems are you experiencing? If it's related to internet, then the game will have a smooth framerate when you for example rotate the camera but your character will be slow to respond when you click something. If the problem is with your computer itself then everything looks choppy when you rotate the camera, but your character will generally respond well to input.
If it's internet which causes the problem, first try checking task manager to see if there is nothing else on your computer that is using up all the bandwidth. Stuff like Steam suddenly deciding to update your library can severely impact the stability of your internet connection for example. You may also want to do a speedtest ( https://speedof.me or https://speedtest.net) to see if your bandwidth isn't limited. If the problems appeared suddenly then you might have reached a data limit and depending on your ISP the internet can become really slow and unstable after that.
If it's your PC which seems to have a problem, check if it may have a problem with temperature. If you open the performance tab on task manager, then you should be able to see the current CPU speed and the base speed. While you're running the game, the current speed should be higher than the base speed. If it's lower then you probably have overheating problems. Those are often caused by dust so in that case cleaning your computer might help. You may also want to check the processes tab in task manager and click on the CPU percentage to sort all programs by CPU usage. If something other than Runescape is at the top spot then this is probably a software issue (could be malware, but could also be just a normal program misbehaving, either way doing a virus scan shouldn't do any harm, but don't manually delete or force stop a program of which you don't know what it does).
If you can give more details then I can help more.
Folks, to see what internet speed you are truly getting, go to https://speedof.me/ and click Start Test. After it spins for a bit you'll see two lines like below. You may have to try this multiple times to get an accurate assessment. (But the truth is, I had 7mbps from BellSouth for years and watched Netflix just fine over it, so don't let a vendor talk you into a zillion Mbps unless you really need it!)
Download Speed: 71.36 Mbps
Upload Speed: 56.99 Mbps
First, every ISP sucks. They all just suck different ways. Moving on....
Had Comcast and switched to AT&T Fiber in February. I'm in the Tower District.
Just tested (at 4:50pm) at 329.83Mbps down and 171.97Mbps up, 17ms latency. (speedof.me).
That seems about average for me.
Had one problem right after installation (like the next day); one of the fiber connections hadn't been made well by the tech and the connection went out; they fixed it the next day. Haven't had problems since.
Unlimited data use is awesome.
Of course speed tests are faster for speedtest.net or any other ookla tester. These ISPs pay for special peering. They WANT you to use this site, that should be telling enough. Use https://fast.com or https://testmy.net or https://speedof.me.
speedof.me provides a fast HTML5 test that gets the job done.
But lately I've used DSLreports.com, they have dedicated internet tools as well as a solid tester that usually maxes out your connection speed.
same here, don't bother calling them. All they say is that "we don't support ping" lol they definitely throttle internet at peak times in my case it's from 8pm till around 2am (6th of October City). I use speedof.me and fast.com to test internet speeds at those times and it drops massively. Don't test with speedtest.net I believe they kind of white-list it so it will always show full speeds.
If anyone wants to check to see if you are throttled, do a speed test on fast.com (netflix) and on speedof.me or some other speed test. They should be similar. On Verizon I see about 3.8 mbit on fast.com
I mentioned this to someone else the other day with a similar setup, but capture cards are best used with actual consoles. If you're looking to do a two-PC streaming setup, you should look into NDI. It basically lets you send the signal from your gaming PC's installation of OBS to the streaming system over the network, and then you can stream from the other system.
https://obsproject.com/forum/resources/obs-ndi-newtek-ndi%E2%84%A2-integration-into-obs-studio.528/
That said, it sounds like your upload speed might be the bigger issue, and NDI is less stable over Wi-Fi than Ethernet. If you run a speed test (speedof.me) what does your upload speed say? Does that vary between the laptop and desktop? In my case, I'm able to get better upload by keeping a router in my room, and then wiring up to that, as it has better bandwidth and more antennas, but if your Internet is completely capped at 4K that's a different story.
Also, reducing your resolution like that from 1440p to 720p is definitely going to cause some of the text to have issues. If you play games where you can increase the HUD size that can help.
Ansonsten gibt es noch exotischere Probleme vom Betriebssystem o.ä., die halte ich aber für unwahrscheinlich erstmal. Verdächtige erstmal einen kaputten Chrome, irgendwelche Add-Ons, oder, auch sehr gut möglich, das Frequenzband-Problem.
Kannst mir auch eine PN schreiben.
Viel Glück!
I think what he was saying is there could be a wifi or network issue inside that users perimeter, not a client playback issue. See if you can have him do a speedof.me or something from that client to verify his client is actually getting that internet speed. If that works and looks fine, post a screenshot of Tautulli from your server when he is playing that media.
Expected. If Xfinity is your ISP, this is going to be as good as it gets. The Speedof.me result is some rando server they use. That's actually a good thing, because it shows you what throughput is like outside of the Xfinity cocoon.
Never heard of speedof.me before. Try google speed test as a better comparison.
This is what I got from a non mainstream speed test site
Upload speed seems bugged for mobile
What's your current speed? You can use https://speedof.me/ to test. This way you'd find out how much of a difference it will make.
If it is possible to connect wiredly (Ethernet), I highly recommend that you do that.
Mbit = Megabit or 0.125 MByte (MegaByte). Usually your ISP can't guarantee your full 100 Mbit so let's say that is about 10 MByte. That should be sufficient for most things but 1 MByte upload isn't too much.
This will tell us how fast you can download.
Are you on wifi? Hard wiring in will help.
My up/down aren't even that good, but if it's taking you 2 days to download 100GB, your speeds are probably less than 30Mpbs.
For reference, I could download that in less than an hour. Uploading that though, I'm near a day.
Check your ISP to see if you can upgrade if this is the issue.
Lastly, you didn't mention what you're downloading to. Straight onto your computers harddrive? Or an external hard drive.
This could factor in as well.
I see the speedof.me image you posted, and thankfully you aren't having TOO many drops during ongoing signal. However, that's a very large amount of people and connections to use up your bandwidth.
You're showing 350-500Mbps on that network. Typically a 4k stream can take MINIMUM 25-50Mbps but if you don't limit the use, it could take more. Google searching average 4k stream bandwidth actually shows many movies using 50-150Mbps per 4k stream. With 10-15 people sharing 1 network, between multiple switches/routers, you'll definitely see degradation of your bandwidth.
For example, all it would take is 3-5 out of your 10-15 people streaming in 4k and you'd run "out of internet." This doesn't account for devices like phones constantly connected, PCs updating, and loss of signal from your device hardware / network.
Videos and audio can buffer, too. So people using Netflix, YouTube, Spotify etc can have the internet speed go up and down and it won't affect their experience. Stadia needs consistent good connection. You're likely getting an average of 350Mbps but with regular dips to low numbers.
If that number ever hits 0 even for a few seconds, Stadia will crash/close. That's why you get the warning about an unstable connection. Your speed might never hit 0, but if Stadia sees you dropping every 10-15 seconds from 350Mbps to 20Mbps, it'll warn you, because just ONE dip to 0 will crash the game. (Stadia usually pauses the game for you and/or keeps the game running for 15 min so you can recover!)
Hope this helps! Just because you are on Ethernet doesn't give you as much packet priority as setting up QoS to force priority to your device's IP address.
​
Yeah, I have an Ethernet connection from main router in the building and of course other routers sharing wifi connected to this main router. But I thought I have kind of advantage and until last days I enjoy , the router basically under me, upper floor, all brand new cables were used. Not sure about Quality or Service settings. Even though there are many people using it as wifi , maybe 10-15, because I got internet directly from main server I thought I have an advantage.
Will attach speedof.me results to post
Thanks for all that information! I suggest using a couple different speed test services just to be sure there isn't any kind of issue with the service you selected. When I check my speeds I use three different service, fast.com speedtest.net and speedof.me This way, I can compare the three to see if one is an outlier so may have been overloaded at the time or if the results are reliable. Assuming the results are reliably lower than expected, giving the system a few days to sort out channel selection is a good plan. Finally, you can call or email us so we can dig a little deeper if the results still don't improve.
>It is using the old WiFi standard, 2.4ghz
As it has been suggested; the older and slower 2.4Ghz Wifi can get interference problems from any number of sources. And saying that this router worked fine in a previous location just means the hardware is capable of performing at a certain level it doesn't take into account the totally new environment and the competing Wifi signals and the microwaves and cordless phones, etc.
To troubleshoot this, someone will need to connect a computer directly to this router (what is the exact Brand and model number?) using a 10ft length (or shorter) of Ethernet cable (store bought NOT hand made) and get an average result from a number of online speedtests and see if the actual connection from the provider is to blame or if the problem is a congested Wifi environment.
And until your sister can get a newer more modern Wifi router (AC1750 class or better) someone will have to try and determine which of the 2.4Ghz channels are the least congested in her apartment; technically only channels 1, 6 or 11 are actually usable and the Wifi Router will have to be manually set to which ever one of these 3 channels that is least congested.
-DO NOT-leave the router set to automatic channel select.
Can you provide the exact Brand and Model numbers of the modems and Wifi Routers that you have tried.
Do you have just the one computer that your using or do you have another computer that you can hardwired directly to your modem (not the Wifi Router) and test the connection speeds with?
Also do you get the same results when trying other bandwidth testing sites?
speedtest.net / speedof.me / fast.com
Are you able to setup a portable Linux flash drive to test your connection with?
I found links in your comment that were not hyperlinked:
I did the honors for you.
^delete ^| ^information ^| ^<3
Speedtest.net is the worse offender of showing false speeds. speedof.me is, as far as I know, pretty legit. And yes a cable will be just fine for this. You don’t need a repeater when it’s basically right next to the router and you get perfect signal throughout your house.
It may not be your internet provider. Here's two things you can do to learn more.
Go to https://speedof.me/ and do a test. If you see a huge fast spike with a sudden slowdown, that's a sign of throttling where someone (not necessarily your ISP) is forcing your speed to be slower than it could be. This is normal if you have a slow plan.
It starts with a very small chunk of data and then does tests with increasingly larger chunks, so the final graph will be spikey. What you're looking for are the later, larger chunks with a fast initial spike then a slowdown.
This is what mine looks like. I'm on an old wireless-g AP that needs replacing so ignore the speeds, but look at the graph. That's fairly normal looking. The green one should be much larger than the yellow one, but mines not because of old hardware that needs replacing.
https://i.speedof.me/200409225653-481
Next, install and run this program: http://www.pingplotter.com/
Have it do a test to google.com, or put in a name or IP for a specific route you want to test. It will show you the ping of every hop that your data has to pass through. If you see major problems 8 hops down the road then it's not your ISP. It's someone else causing your problem.
Check this out and trying doing a ping while downloading to check. I'd also do a ping while you are playing to check.
Here is the speedtest he uses https://speedof.me/old/
fast.com and dslreports.com also seem to be accurate (at least they're not reporting the exact value almost every time), but speedof.me doesn't cross 10MB/s avg. So is my internet slow or not?
What is your single thread upload speed? Not what you pay for, but your actual speed?
You can use sites below to find your speed
• speedtest.net (but you must select SINGLE) at the bottom of the screen before testing.
I recommend using SpeedOf.Me it is one of the most accurate tests as it uses HTML 5. Also apparently ISPs are aware of speedtest.net and google speedtest and can game the test by running traffic though uncommonly used ports.
The first half is pretty simple. You have it Get Network Details and the WiFi network name. If it’s empty, you do your cellular actions, if it isn’t you do your WiFi ones.
The second half of that is much harder. There’s an API from SpeedOf.me that you could probably use, but it’s $5/month.
What's your ping time (sometimes referred to as latency by speed checkers)? That's the only metric that I can think of that might be affecting things that you haven't addressed, other than replacing your router.
Ideally you'll check this from another wireless device, rather than something on an ethernet cable. For reference, https://speedof.me reports mine's 39ms, which is what I'd expect, and I never have problems playing.
Other than that, trying a USB ethernet adapter would be your next cheapest option, since they go for about $12 on Amazon (not the Nintendo-branded ones). Just make sure other people say they work with the Switch, I think the Amazon Basics ones didn't for me (that was last year, at least).
Not sure if any hardware changes will change anything, since you say it just started in the last week or so. Maybe it's the ghosts of the squid kids you've splatted!
You may want to try to set them to gigabit manually. Sometimes that can help. Also, is there anything in your task manager that is showing any network usage? If your network usage is sitting at anything above 0 when you're just looking at a webpage you might want to get it checked out. There's also the DNS settings which can sometimes cause browsing to feel slow (try google @ 8.8.8.8 or cloudflare @ `1.1.1.1), but rarely make a difference in page content once the page has loaded. If you have a USB ethernet dongle, it might be worth a try on your desktop to see if things speed up. Also verify with multiple speed tests. I've found that sometimes, as dumb as it sounds, the speed can change depending on which test you're running (I like to use google, speedof.me, and ookla speed test)
I think the only thing which you can do then is-
Get a wiif extender
get a router with a better range
Maybe get a better wifi card
All of them will cost you money(I recommend the wifi extender first, make sure it's compatible), but I doubt software tricks can help you.
As a question, where did you get these numbers? Just estimates based on your loading time or numbers from speed test (try https://speedof.me)
Simple: Don't. First of all, you should use this website to test speeds instead, it's more accurate and also uses the modern HTML5 instead of outdated Flash or Java plugins. Second of all, you should use Chrome or Firefox or Opera or Vivaldi instead of Internet Explorer.
Oh, there's no doubt this trend is alive and well and has been in this trend since July here in Northern Ontario. Where I once burned the needle at and above 200 I'm always hovering at the 100 mark now as the average. Speedofme speedtest just reported 94/14 @ 55ms for me..so yup the stability is the price I've paid for speed.
The on-board test is raw speed and hijacks full bandwidth. The test on your PC has many things inbetween and may have to share the bandwidth and PC processor/NIC capacity. Theat protection, smart queues, throttling can all slow it down.
Also different speed tests are different. Some, like speedof.me give an effective speed, which is better for estimating real world, but not for seeing what your ISP is delivering.
Speedtest may be a bit closer to raw speed, but for high ISP capacities, use the app not the website.
If you really want to get nerdy, use iperf3. I had to do this to find out I needed flow control, but that should not be your problem.
While I don't have a definitive answer for you I would suggest running speed tests. For me there is a [Network Test] link under my Server Location settings. I'd start there and also do a generic internet speed test just for good measure.
- Test network via GFN client on both 4G and Hotspot then compare
- Run internet speed test via speediest.net or speedof.me on both 4G and Hotspot then compare.
I always prefer to control the controllable and the truth is (almost) always in the data.
Cheers
You should also check with Comcast as to why you're way below the 1200 Mbps when directly connecting to the modem. Comcast usually overprovisioned their internet speed to hit the subscribed internet speed.
Try testing your speed using Comcast speed test site or speedof.me.
Google eigenes Ding 36/26 (down/up)
speedtest.net 35/20
speedof.me 39/28
testmy.net 26/26
​
hab ne 100/50 Leitung bei Netcologne und der Rechner hängt per 2m Kabel direkt am Router/Modem. Traurig.
And this morning, things were even worse. My guess is that I was experiencing DNS access problems. That was about 10 AM Sunday. At about 2 PM I decided to do another speedof.me. No less than 50 down and 7 up! Perfect. Now if this will just persist. Anyway, at this time I am completely satisfied with Starlink and I resolve to quit complaining and get on with life. Thank you Starlink if you made a change.
I've tried all manner of direct wired ethernet on 1Gbps routers as well as 5 GHz wireless wifi. Also I have tested with the Starlink provided "router" and only my netgear night hawk R7900 router. And tried different PCs. Results: when the system was first powered up, speeds were decent. Now: nothing to brag about and not near 100 Gbps.
And I have been in contact with starlink support. Basically,after looking over my system, they said they could not do anything more.
Personally, i think speedof.me is the most rigorous of the speed tests. FAST.COM suggested by Starlink always gives "fast" results which do not hold up when you down load something.
Oh well. Thank you all for your input. I'll wait and see if more satellites helps my situation.
When you run the speedtest, try manually selecting a server that's not on your ISP's network. That will be a better test of end-to-end speed. Better yet, try different speedtests to see how they compare (https://speedof.me, https://fast.com, etc)
Unfortunately, the advertised speeds are usually "up to", meaning you're not guaranteed to get it all of the time. And your ISP is probably prioritizing speedtests to make their performance look better than it is normally. But you should be reasonably close. If you're only getting 1/4 of the advertised download speeds, you probably need to call them out on it and press to get what you're paying for.
Yeah, I only plugged my PC into the modem for long enough to do the speed tests. The speed tests while directly in the modem were still at ~325/10-15 depending on the website. I did speedof.me, fast.com, speedtest.net
So whether it was going through my network or not the issue persisted. I guess if it does it again after the recent reboot I'll just have to call them and try and get into a higher tier or something to get a tech to come look. My whole network is cat6 even though all my NICs are gigabit
SpeedOf.me results always look similar to this for everyone. That is because they start with a small file test, then keep increasing the size of the test, with a small pause in between tests, until it takes over 8 seconds.
I recommend you try http://www.dslreports.com/speedtest. Lots of detail to see what is happening in your situation, including a Bufferbloat grade. If you are experiencing Bufferbloat, your results can go up and down. Eero has a Bufferbloat solution on the prior generation of eeros which is supposed to be released for Eero 6 soon. When it is, enable “Optimize for Conferencing and Gaming” in eero Labs.
Yeah I went thru allowing them to swap out the nice combo modem/router I had with the new "cloud config" garbage just to shut them up. And when they call me trying to upsell me, I just ask to be taken off their sales list.
But Wow if Spectrums test site is only giving you 80s you're gonna hate seeing what the other sites say. If you do a search for the most reliable speed tests you'll find Google's at the top (type speed test in Google you'll see it, they bought out one of the top companies years ago). And SpeedOf.me and TestMy.net to name a couple. Speedtest.net, which the Spectrum techs pushed as a "not Spectrum" site is not independent, they're owned by Ziff-Davis, who have no reason to look out for customers of Spectrum and every reason to protect Spectrum. But if you look at your numbers on a few independent sites you'll find numbers way wayyy below what Spectrum reports. As I said, mine were < 50 compared to Spectrums fine & dandy 300+ - and that disparity was 100% of the time. I encourage you to test further.
I had my last tech appt Saturday, and I just can't convince myself to keep fighting them. I got random disconnects all day today, and still sub 50mpbs. But there is no other internet option where I live (which isn't under a rock, it's a fairly upper-class town in Upstate NY, but somehow Verizon won't bring Fios here).
Do you have an ethernet cable? Plug your computer right into the ethernet port on the Starlink router and see what kind of speed you are getting. Run a speed test like testmy.net or speedof.me to see what you are really getting.
I mean it just sounds like your downloads are using all of your network bandwidth. How fast is your internet connection?
If you have a slower network connection (< 20Mbps) you may need to look at using your router settings to throttle your PS5's connection so that it doesn't use all your bandwidth.
I attached a screenshot. Its down to slower than my upload. The Xfinity tests shows faster about 150Mbps which kinda matches another site also but to California. Weird how the speedof.me is testing to seattle as well as your xfinity site but both very different. but still way below what it should be. looks like things are picking up. Is there an issue in Washington state maybe?
You may have bad jitter, even if your average ping is low and max speed is high. You could try using speedof.me to see better reading of average jitter and speed, rather than just a max reading.
Stadia is very sensitive to packet loss, so while you have huge bandwidth to multitask with speed like that, you need to ensure your PC is getting as much uninterrupted signal as possible.
Common stability issues include:
- Are you on WiFi? 2.4GHz or 5GHz? Should be 5GHz, if not Ethernet
- If on WiFi, how many metal objects might be causing interference?
- How far are you from modem / router?
- Does your modem / router support Quality of Service settings?
- How many other people use the network at the same time?
You can look at troubleshooting from the point of the modem / router, as well as from your endpoint, to ensure your PC is not bottlenecking you (such as an old network card, software like antivirus or firewall, or even settings and extensions in your browser).
Ok, that is better then.
You say speedtests aren't significantly different, so what were the speed and latency results before and now? You might have to run multiple different tests then revert the changes and run again to compare.
My only guess would be that the added processing needed to route on the Airport is bogging down other stuff.
Thank you for mentioning speedof.me, that has helped me make a significant breakthrough. My problem before was that it was impossible to compare speeds on different devices on the network (my phone, etc) to make sure it wasn't something specific to my PC, because going through speedtest.net always shows 150+ mbps regardless on all devices. But speedof.me does actually report ~15mbps on my PC, meaning I can actually cross-compare with other devices. My phone is got 90, which leads me to believe maybe I wrote off the possibility of it being a PC issue too soon.
So your problems seemed to start at around the time to whole Covid pandemic started?
Have you recently performed any online speedtests to ensure that you are getting the speeds that you are paying for.
For these tests to be as accurate as possible, your computer will need to be directly connected to your CGM4141 Internet Gateway device with an Ethernet cable and all other devices need to be fully turned off (not sleeping) and you should use the following sites for testing.
Now when you say you are on an Ethernet connection; can you please explain this?
If you traced the Ethernet cable from the back of your device, what does the other end of this particular cable connect directly to?
I also get different results with different speedtest sites, but not as wildly different as yours.
You can try Librespeed and Speedofme for a comparison.
If you sometimes see 10Mb upload speeds, then it sounds like your service is set for the 200Mb download, since their 50Mb service is limited to only 5Mb on the upload.
Now when you run your speedtests, are you using a computer wired directly to your Technicolor Gateway modem OR are you using a Wireless connection?
Because for the most accurate results you need to use a computer directly connected to the Gateway device.
Then try using the following sites to see how the speedtest results work.
Ok, so first thing we need to know; are you actually getting 300Mb from your Internet Provider?
To know this for sure, you will need to connect a computer directly to your Wifi Router with an Ethernet cable and test using some of the commonly used online speedtest websites.
Also, please provide the exact Brand and model number of your Modem and your Wifi Router.
And what is the exact Model number of the Powerline adapter kit that you purchased?
"Link" is simply the connection from your computer's network port to the device on the other end of the connection NOT your actual Internet connection.
You actual Internet speed is going to depend on what your paying your Internet provider for, then you will have to run online speedtests to verify what you are getting.
Try either
While I understand that statement, This is the speed test that comes up when you tap "speed test" in the Starlink app. To be fair I don't think any of the speed tests are all that great as it feels like they all have some sort of "gentleman's agreement" that helps prioritize some traffic to inflate the numbers. speedof.me seemed to be a good test for a while. I haven't tried it on my Starlink network. Yet.
Well it depends on how much speed you are currently getting from your provider.
So you really need to do some testing to see what you are getting and compare that to what you are paying your provider for. Because if you are paying for 100mb (for example) and you are only seeing 30mb or 40mb (again an example), then a fancy new router probably won't make things better.
In order to get accurate bandwidth speed results you will need to be able to connect a computer directly to your Internet Gateway Modem/Wifi Router using an Ethernet cable and then there cannot be anyone else online or any devices actively using the connection, then you will want to use a few of the common online Internet speed testing sites and record your results; you might also want to run these tests at different times of the day or night.
Then compare these results with what you are paying your provider for.
If your numbers are lower than what you are paying for, then you will need to report the problems to your provider. This is why it is very important that you run these tests from a hardwired computer as Wifi will NEVER give you accurate results.
Here are a few of the more common online speedtesting websites.
Might be changes to the system, or more people coming online. Ultimately it is a shared resource, so throughput will diminish as more units come online. We just had a snowstorm so I thought that might be the culprit, but other people report high speeds despite the weather. Besides fast.com i use speedof.me and testmy.net
If you are using 802.11n or below your wi-fi adapter will be the weak link here. Wi-Fi 5 (ac) or Wi-Fi 6 (ax) will not be a throttle on your connection. Testing at the computer is a more realistic test than using the app on your phone.
Great speeds. fast.com use to give some really incorrect speeds. Not sure I trust it so much, just a heads up. That was some time ago though.
speedof.me and speedtest.net are my go to.
Thank you for the advice. I've tried the xfinity test and speedof.me and just now ran the Ookla test. Speed crept up into the 50s later at night, but is still consistently low. I am currently using a cat6 cable and modem rated for 1gb hardwired.
Hey, friend! I sent this over to the team last week to help me figure out what might be happening here. They are seeing the same stuff that you (and others!) are seeing, and are investigating now. I'll circle back once I hear more from them on this!
In the meantime, they found that exiting Edge and relaunching helps with these speeds; even something as simple as changing the server you're connecting to has shown improved speeds. They also suggest trying out other speed test sites like speedof.me to get an idea on if those are showing different results, too.
Thanks so much for this report! Stay tuned for when I have more news from the team. :)
So I'm currious about your having Gigabit Internet service but none of your speedtests are getting even close to that speed.
You should test to make sure that you are actually getting close to the Gigabit speed that you are paying for.
I would ask that you connect a computer that is capable of a 1000mbps Ethernet connection directly to your Internet Gateway device and unplug all the other ports/Switches and fully turn off ALL your Wifi devices and run a number of online speedtests to ensure your getting close to what your paying for.
Most speed tests are just theoretical pings anyway.
Best to use a speed test which actually downloads and uploads a test file so you know what you are actually getting instead of just pings.
​
Speedof.me is one of the tests that doesn't just do pings.
> I'm not 100% up to date on how parsec networking functions. But to me, this sounds like you have a shitty home network, or a shitty ISP.
No other devices are affected
> Also you may be hosting your friend?
Friend is hosting
> Parsec shouldn't be using 170mb/s though.
Exactly, according to the task manager parsec is only using 2-8 mb/s depending on what we're playing
> You probably need to provide more networking diagnostic information than "slow when using".
180 mb/s vs 8 mb/s speed tests
> Wifi/Ethernet?
Tried with both, no difference
> Router?
Asus RT-AC68U
> Are you hosting?
No
> FPS/Resolution you're streaming?
Not sure how to see FPS in parsec, but host streaming at 2560×1440
> https://speedof.me/ speedtest?
speedtest.net and fast.com both showed same results
> Are you the only one on the local network? Anything else on the local network using bandwidth?
Just some mobile phone internet browsing, tried speed testing on them and they show ~180 mb/s
Transfer speed all depends on how much bandwidth they CAN and are WILLING to provide each client. It's entirely possible the app store is providing only minimal bandwidth.
While wired what does Speedof.me give you for your DS?
I have 1Gbps down and 40 Mbps up (DOCSIS 3.1). Haven't tested with OpenVPN but with Wireguard I am getting about 95-98% of that speed.
I have tested this with the following and get similar results
Fast.com (advanced settings for upload)
That said I would recommend testing multiple servers and find the one that works best for you.
I found links in your comment that were not hyperlinked:
I did the honors for you.
^delete ^| ^information ^| ^<3
For anyone here to be able to offer any good troubleshooting advise we will need exact and specific information.
But in general, your slow speeds might be due to the weak signal or the slow speeds might be due to the router only supporting the slower 2.4ghz Wifi bands PLUS your getting cross interference from other 2.4ghz transmitters.
If possible I would suggest testing your router by connecting a short length of Ethernet cable directly to the router from your computer and run the typical online speedtest tools so that we can at least know if you are getting the speeds that your paying for, then you can know that you only have to fix your Wifi problems and not have to deal with your provider to have them fix problems on their end.
Try these sites.
And if possible use a store bought Ethernet cable that is no longer than 20-25ft in length.
Post Single Thread Speed Test Result from these Websites.
https://single.speedtest.net servers
Gnehc Asia Pacific - Singapore CenturyLink - Chicago, IL GTT.net - London Tele2 Netherlands B.V. - Amsterdam ORANGE FRANCE - Paris
Select connections as "Single"
http://www.dslreports.com/speedtes
Click Gear Icon and Set download streams and upload streams to "1" then do speed test
So I can understand your frustration, but you can't really blame your service provider if it's taking you 2 years to finally try and get this fixed.
But now that you have upgraded and probably got new equipment, have you contacted Spectrum for tech support?
Can you provide us the exact Brand and model number for your modem and your Wifi Router?
How are you testing your Internet connection?
Can you connect a computer directly to your modem using a brand new, store bought Ethernet cable and test the connection using the following sites?
And then let us know how these test results line up with the service level that you are currently paying for?
I've had that hunch too, but when I go to other internet testing speed websites I get similar results. The only site that gives me an extreme outlier is Google's internet test for upload only. For example, SpeedOf.Me gives me an upload of 120mpbs. Keep in mind, SpeedOf.Me is on the second page of Google. It is just about forbidden and forgotten.
I am sorry but your test is absolute shit and doesn't represent actual speeds. According to your test I get 28.89 Mbps down and 43.48 Mbps up. The only thing it got right is my upload speed. If I go to a site like speedof.me which measures the speed of the internet through your browser I get 508 Mbps up and 43 Mbps down and this is measured from a server in Chicago. I go and test my speed through Xfinity which connects to a server in their headend and stays on their network I get the advertised 1Gbps speed I pay for.
I ran this test on my desktop which is wired and on my phone over wifi and the results were pretty much the same. Since your upload should always be lower or sequential to your download, it would appear that your server is throttling download speeds as I didn't see a significant difference between a wired and wireless connection.
This leads me to believe that your findings are at a minimum misleading or just flawed in general.
I found links in your comment that were not hyperlinked:
I did the honors for you.
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What is the exact brand and model number of your Spectrum Modem?
Do you have a computer that you can connect directly to the modem and run speedtest from?
You will also want to run a number of different speedtests from different sources: speedtest.net or speedof.me or fast.com to name a few that you should test from.
I found links in your comment that were not hyperlinked:
I did the honors for you.
^delete ^| ^information ^| ^<3
So if your trying to confirm how well your connection is working, then you CANNOT use a Wifi device; you need to use a computer directly connected to your primary Wifi router using a known good Ethernet cable and then use a number of different speedtesting websites to get an idea on how your connection is working.
While your doing this, you need to make sure that there are NO other devices or services running in your home and you might want to go as far as running a portable Linux distro on your test computer in case you have background programs running that your not aware of.
Here are a few speedtest sites to use and you should use them all, in case your provider has some of them rigged.
I found links in your comment that were not hyperlinked:
I did the honors for you.
^delete ^| ^information ^| ^<3
What u/brontide suggested.
With DSL based service your homes internal phone line wiring can be causing your problems.
Your phone lines will all originate from a demarc that is on the side of your home; this is where the phone company will connect their lines to and this is where your homes various phone jacks will originate from.
If you open the demarc box, you should see a 'Test Jack' from here you should be able to connect a long phone cord to this port and then the other end of the cord to the phone jack on your DSL Modem and then restart the modem.
Note: Unplugging the Test jack in the Demarc will disconnect your homes internal phone lines so you won't be able to make or take any landline phone calls or faxes, etc.
Connecting your DSL Modem directly to the Demarc will tell us if the problems with your DSL connection is from your provider or if its due to a problem in your home.
Then once the modem is back online, you can run your standard online speedtests (speedtest.net / fast.com / speedof.me , etc). The results should either remain the same as your previous tests (slow) or be substantially improved.
If there is a substantial improvement, then this means the problem with your slow speeds are due to a problem in your home; if the speeds are the same as before, then this means that the problem is with your provider.
These speed tests need to be run from a computer that is directly connected to your Internet Gateway/Internet Modem device using a short length of Ethernet cable (No Wifi).
Just so you know "8Mb" is a really slow connection.
Next, variations in download speeds from different sites actually means that those sites are the cause.
Because if your able to test your online connection at some of the more popular speedtesting sites ( speedtest.net / fast.com / speedof.me ) and they all return results that match what your paying your provider for, then your personal equipment and your provider are NOT the problem.
not necessarily. Using a mobile / cellphone, connected to the same wifi, do a speed test at;
if this comes back around the 10mbps too, then your internet is capped at that speed (either by the service you pay for, or by the quality of the phone line to your house / local exchange).
If the mobile/cellphone speed is higher, then yes, you will probably get better performance over a wired connection to your computer / laptop.
So this is your connection results through your console correct?
I don't have any experience with satellite based Internet access, but you should be able to use a hardwired computer and connect it directly to your Wifi Router and run some of the standard speedtests to see what your actually getting through your provider.
Should probably try: speedtest.net / fast.com / speedof.me /
Also, though this may seem strange and counter productive, but if your console is using Wifi; you should really invest the time and effort and get a hardline Ethernet connection to your console instead, so you don't loose so much bandwidth because of your Wifi Connection.
I found links in your comment that were not hyperlinked:
I did the honors for you.
^delete ^| ^information ^| ^<3
The first thing to determine is what level of service are you paying your provider for, then with a computer connected directly to your Wifi Router/Internet Gateway device run some online speedtest to see how much of the bandwidth that your paying for is actually making it to your computer(s).
Because say your paying for 100mb from your provider but your only actually getting 50mb from your Router/Gateway device, then "slow Wifi" isn't the whole problem.
And for wired speedtesting try these sites: speedtest.net / fast.com / speedof.me
You will need to use a computer that has an Ethernet port and then use an Ethernet cable to connect directly to your Internet Gateway Device and test your connection using a number of different speedtest sites and see what sort of speeds your averaging, you cannot get a reliable test using a portable device via Wifi.
Try using: speedtest.net / fast.com / speedof.me
Sounds like a limited/slow Internet connection or a weak Wifi connection.
What level of service are you paying for (speed of service being billed for)?
What is the Brand and model of your Modem and Wifi Router?
If you run an online speedtest from your Firestick AND have no other computers or devices online (in fact turn all other devices off) what speeds are you getting; try a few different sites at a couple different times of the day.
I would suspect you're kinda imagining it.
Try using speedof.me and check your connection speed on wifi and ethernet. There shouldn't be any difference between what speeds you're able to get in general and what your bittorrent client should be able to do.
Who is your provider? - Any idea how old the installed router/modem is? Have you checked with your ISP provider, and what is their response?
How long has the issue been a problem?
Are you located in a building? Or is your connection to the internet "shared" with other account holders?
Can you directly connect to the router via an Ethernet cable? If yes, run Speedof.me test - what were the results of test.
Do you have another pc that can wireless connect to the network in question? If yes, run Speedof.me test - what were the results?
Multiple possibilities. 1.) Internet service might be a problem. 2.) The installed ISP modem/router might be at fault 3.) in home network wiring for ISP modem may need to be upgraded/replaced 4.) fault with your device - check wireless driver - can you connect satisfactory via another computer? If yes, then the computer is at fault, if no then investigate the ISP set up.
Hope that helps
Well try an Ethernet cable/direct link to the router and see how things go.
And use these sites as well as any others that you might want.
WOW, I had no idea those tests could be so different. I subscribe to 100 Mbps Uverse service and get something around 93 Mbps from speedtest.net and only about 14 Mbps from speedof.me site. That's a crazy discrepancy.
There’s a couple things to keep in mind here.
ISPs typically advertise plans in Megabits (Mbps) and speed tests are typically shown in Megabytes (MBps). 25 Mbps = 3.125 MBps.
Also the most popular site, speedtest.net, is prioritized or paid off by ISPs to show better results so try to find a good unbiased speed test like speedof.me.
Finally, the advertised speed is the maximum you will get and not a minimum. With the world running on the internet right now there is some traffic issues with ISPs that have outdated hardware (so, like, most of them).
Not really a WiFi question. Connect a laptop wired to your modem and run different speedtests. (fast.com, speedtest.net, speedof.me, dslreports) if any of them reach the prior 200-400 then you are getting what you are paying for.
Lots of people at home so lots of people on the Internet. You are at the mercy of that traffic.
OK, so when it is happening, take a screen shot of Tautulli and we will see if it shows anything suspicious.
As far as indirect, it will say on the screen on his end right as it is being played, like a line either in middle or bottom of the screen.
Have the remote user do a speedtest.net or speedof.me test.
Thanks. I have been using Speedof.me for months but I didn't know about the API link and I like it better. And to answer your question. The API link measures jitter as well. https://speedof.me/api/doc/sample1.html
Have them do a speedof.me or something like that on their end, could just be bad network in their perimeter or from their ISP. Honestly your screen looked fine, (beyond the users requiring SD instead of original).
It's certainly not a problem with your PC.
The three points of failure are Steam, your ISP, and your router. You can try different steam servers, View -> Settings -> Downloads -> Download Region. As per the help text, it automatically uses the one geographically closest to you, not necessarily the fastest.
I know you say only Conan has the problem, but does it really? A speed test (for example https://speedof.me/ ) will give you a real world measurement of your speed. Is it within 5-10% of the bandwidth package you're paying for? Cable/fiber should be 30-90+ Mbps, Satellite probably 20 Mbps or worse. Even though 2.5 Mbps would be enough for downloading and gaming, if I saw a download speed under ~15 I would suspect there are other major problems with the connection than just speed, nobody really offers speeds that low unless you live somewhere extremely remote. Anyway, solution to this problem is requesting a service technician from your ISP
Or you could have various conflicting settings on your router. Too many variables to really diagnose from my desk, but a last resort could be a factory reset of the thing (this will wipe passwords and forwarded ports etc., so recrd important stuff in a notebook or text document)
If you're testing with fast.com, that would explain it. I think most providers classify fast.com traffic as video traffic, which is getting throttled. Try using speedof.me or ookla's speedtest app.
Are those the internet speed that you actually get while running, or are those the speeds that your ISP is charging you for?
What does a speed test show?
Use speedtest.net or speedof.me, not the test from your ISP.
You've been used to the Internode experience. When I had them for my DSL, they were knowledgeable and were willing to spend the time to troubleshoot the connectivity and line attenuation issues I was experiencing. They went as far as performing isolation and line noise tests with the copper within the house to finally rule out issues there before sending off a fix notification request to Telstra to test the pit and interconnectors.
I dropped DSL about 10 years ago to get onto the Telstra HFC and the approximately 10x speed increase from that. It was lucky through negotiation and their now-ended disconnections line that I was able to score bundle and discounted deals.
With NBN, I wasn't able to snag anything similar and they don't offer discounting. So I made the switch and I have recently signed up to Aussie Broadband. The experience I had with getting the connection and plans agreed to was similar to what I had with Internode back 10 years ago. They were knowledgeable, understood their product and what things were required to get the connection online.
Mobile phone SIM cars were sent the next day and I got my phones ported over that evening. NBN technician was booked and I had 4 notification reminders that this was happening. Tech turned up within the allocated window and deployed the HFC modem, replacing the Telstra one that was in place. Now I've got a live ABB connection and the speed tests I was doing last night lived up to the advertised speeds of 83mbps download. I was consistently getting 90/13 to 93/16 speeds going through both Speedtest.net and Speedof.me
I'd recommend to give ABB a go. Pricing is slightly higher and that stems from their knowledge of product, knowledge of systems and so far, the lack of fluff I've had to wade through to get what I'm after.
In that screen shot, they both are transcoding, but you are right, the one on the left is hardware, meaning it is using your server GPU and not the CPU, reducing the load. The one on the left looks like it is 720p transcoded to 720p and no subtitles while the one on the right is 1080p transcoded down to standard definition or SD with subtitles.
We know that on Plex when you turn on subtitles, it will most of the time transcode unless you have a shield or something similar. In either case, it seems your Mac should be fine for transcoding, but you as the server should prefer the one on the left. Tell him to keep it at max as it isn't over your uplink bandwidth.
So that leaves us with the original problem, and we should probably have the user start testing his internet connection and router. The display on the left should not be causing him buffering or issues unless he is having internet issues, (make sure he has the setting called adjust automatically turned off in Plex - I forgot that one). Have him run a speedtest.net or speedof.me test and make sure his internet is stable and can handle roughly 6 mbps, (your screens show roughly 3ish but my rule of thumb is to double that number cause it is only an estimate).
Awesome! So from what I've reasearched Gigabit Pro with 2000mbps up and down is $300/month and a $1,000 fee to run the fiber. It sounds like yours is much less expensive.
Do you mind running a speedof.me test and sharing results? (obscure mac address)
Also, I'm on North Market between 9th and 12th, is it an issue getting service up here that you're aware of?
Thanks so much.
Because speedtest.net is so well known, it's not unreasonable to assume that ISPs will prioritize packets to their servers. Try a different speed test site (I use speedof.me, but there are others).
It's also worth mentioning that the speed reported by qbittorrent will be the speed of the data arriving, but the actual data passing through your connection will be slightly higher due to protocol overhead (each piece of the torrent has metadata as does each packet). qbittorrent allows you to include the transport overhead when limiting the upload and download rates, but I don't know if that changes the display (some clients have an option to include the overhead in the displayed rate).